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Added 13 mins ago
Senior Specialist, HR Service Delivery – 12-Month Contract
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
Other
…December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie…
Added 13 mins ago
Project Technologist
Pinchin in Canada
Hamilton, ON
Full-time
…America. Our teams bring together expertise in environmental services, compliance, building science and resiliency, occupational health and safety, sustainability, and engineering. We help…
Added 13 mins ago
Direct Support Professional - Permanent Part Time
Karis Disability Services
ON · Nipissing, ON
Part-time
Developmental Services Worker, Child and Youth Worker, or post-secondary education in a related field
Added 13 mins ago
Direct Support Professional- Part-Time Flex position- Various Programs
Karis Disability Services
Ottawa, ON
Part-time
Developmental Services Worker, Child and Youth Worker, or post-secondary education in a related field
Added 13 mins ago
Casual Direct Support Professional
Karis Disability Services
Waterloo, ON
Part-time
Developmental Services Worker, Child and Youth Worker, or post-secondary education in a related field
Added 13 mins ago
Admissions (Move-In) Coordinator- Full-Time
Hawthorne Park Care Centre
Toronto, ON
Full-time
…Employees and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any accessibility needs, and the organization will work with the employee to…
Added 13 mins ago
Catering Manager, Full Time
Compass Canada
Ottawa, ON
Full-time
The Catering Manager supports and assists the Director Operations by overseeing the day-to-day Catering operations. This includes but is not limited to, the training, staff supervision, and…
Added 13 mins ago
Apprentice Automotive Technician, Fort McMurray
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Other
Save your money with our staff discounts on tires, parts, and mechanical services at all Fountain Tire locations
Added 13 mins ago
Shop Manager/Millwright/Mechanic
EverLine Coatings - Sudbury-North Bay
Sudbury, ON
$35 to $40 CAD / hour
Full-time
Shop Manager/Millwright/Mechanic Needed – Wage based on qualifications and experience
Added 13 mins ago
Data Engineer, Early Career - 2027 (CAN)
Amazon
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At Amazon, our tech isn't just a tool, it's your playground. Our engineers work on scalable systems, cloud services, and customer-facing products that operate at global scale. This is an…
Added 13 mins ago
Personal Support Worker - Cardiovascular Surgery & Cardiac Short Stay
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Contract
Added 13 mins ago
Pharmacy Technician - PM
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Full-time
As an integral member of the Pharmacy Services Inpatient Operations Team, the Pharmacy Technician is responsible for the following:
Added 13 mins ago
Registered Practical Nurse - Multi Organ Transplant Unit
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Contract
…specialists in clinical care, diagnosis, research and support services, our high standard of care rivals any…
Added 13 mins ago
Personal Support Worker - Medical Radiation Inpatient Oncology
University Health Network
Toronto, ON
Contract
Added 13 mins ago
Programs and Services Coordinator
Georgian College
ON
In collaboration with the Manager, develops and implements plans to ensure projects, programs and services produce desired deliverables within defined timelines and budgets.
Added 13 mins ago
OYEP National Operations Manager
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Full-time
The OYEP National Operations Manager is a senior national leadership role within RHS and a member of the RHS management team. Reporting to a Regional Operations Director, this position is…
Added 26 mins ago
PRIMARY CARE ASSISTANT
Northern Health - BC
Queen Charlotte (Village), BC · Queen Charlotte, BC
Full-time
…priorities of Northern Health, and under the general supervision of Manager or designate, the Primary Care Assistant functions as a member of the interprofessional team. As an integral…
Added 26 mins ago
Lifeguard II, PHAFC - Competition #V2035
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Manager, Utility Services - Operations - Sunshine Coast Regional District
Added 26 mins ago
Heritage and Natural Resource Manager
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Masset, BC
Full-time
Reporting to the Director of Lands, the Heritage & Natural Resource Manager oversees the program areas associated with implementing the Strategic Land Use Agreement, the Kunst’aa…
Added 26 mins ago
Project Manager
Actalent
Toronto, ON
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This is an opportunity for an experienced Project Manager to take ownership of complex, large-scale infrastructure projects within the power and utilities sector. You’ll operate at the…
Added 26 mins ago
Server/Bartender
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Toronto, ON
Full-time
Under the direction of the Food & Beverage Services Manager and Food & Beverage Supervisor, the incumbent of this position will strive to provide the highest level of food and beverage…
Added 26 mins ago
Manager, Technical Accounting and Reconciliations
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Full-time
Position Title: Manager, Technical Accounting and Reconciliations
Added 26 mins ago
Sea Export Coordinator
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Winnipeg, MB
Full-time
Provide shipment information for export customers and support the sales department in negotiating rates and quotes for services.
Added 26 mins ago
Finance Analyst III
Robertson & Company Ltd.
Toronto, ON
Contract
Fill in for the Associate Manager, as required
Added 26 mins ago
Team Lead, Advertising Project Management
HelloKindred
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Contract
Our client in the global professional services industry is looking for a Team Lead, Advertising Project Management (both online and offline ads), to lead a team of 6–12 Ads Packages Project…

Closed listing

Algonquin Resort

Guest Service Agent

Kingston, ON, K7L 1A1, Canada

Job type: Part-time
Posting language: English
Posted: Sep 23, 2026

This opening has closed.

The original listing is kept below for reference.

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Added 5 months ago
Guest Service Agent
Strata Hotel · Kingston, Ontario, Canada

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Original job description

Archived listing. The details below describe a past opening.

THE COMPANY:

Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations.

Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skill sets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.

With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 90 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

ACTIVITIES:

The duties and responsibilities for the Guest Service Agent include, but are not limited to the following:

Create a welcoming environment for our guests.

Complete pre-registration and blocking of rooms for reservations/guest arrival.

Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.

Understand room status and room status tracking.

Know room locations, types of rooms available, and room rates.

Use suggestive selling techniques to sell rooms and to promote other services of the hotel.

Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.

Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.

Process guest check-outs.

Post and file all charges to guest, master, and city ledger accounts.

Work closely with all hotel departments to improve service delivery and efficiency.

Use proper telephone etiquette.

Coordinate guestroom maintenance work with the engineering and maintenance division.

Report any unusual occurrences or requests to the manager or supervisor.

Know all safety and emergency procedures, is aware of accident prevention policies.

Ensure the work environment is tidy and well organized at all times (lobby).

Adhere to all health and safety guidelines and standards.

COMPETENCIES WE ARE SEEKING:

Excellent written and verbal communication skills in English

Excellent organizational, interpersonal and administration skills

Proficient or familiar with computerized systems

Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations

Present a high degree of professional work ethic and image

High school graduate or equivalent

Availability to work day, evening and night shifts any day of the week including weekends and holidays

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.

About employer

More about this job

Responsibilities

The Guest Service Agent is responsible for creating a welcoming environment by managing guest check-ins, room assignments, and reservations. They also coordinate with housekeeping and maintenance departments to ensure efficient service delivery and maintain a tidy lobby area.

Requirements

Candidates must possess excellent written and verbal communication skills in English and be proficient with computerized systems. A high school diploma or equivalent is required, along with the availability to work flexible shifts including weekends and holidays.

Skills

Guest Service
Communication Skills
Organizational Skills
Interpersonal Skills
Administration Skills
Computerized Systems
Cash Handling
Suggestive Selling
Telephone Etiquette
Conflict Resolution
Safety Procedures
Problem Solving

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Guest Experience
Front Desk
Reservations
Check-in
Check-out
Cash Handling
Housekeeping Coordination
Customer Service
Safety Procedures
Administration
Hotel Operations
Suggestive Selling
Telephone Etiquette
Property Management Systems

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