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Added 8 mins ago
HIV/HCV Peer Support Worker
Gilbert Centre
Barrie, ON
Full-time
…partners but does not hold primary responsibility for outreach service…
Added 8 mins ago
Clinic Manager – Ottawa, Ontario
MedSleep Inc.
Ottawa, ON
$62,000 to $72,000 CAD / year
Full-time
…across Canada. We're looking for an experienced, hands-on Clinic Manager to lead day-to-day operations at our Ottawa, Ontario clinic – someone who can balance strong leadership with a…
Added 8 mins ago
Store Manager
Canadian Tire Corporation
Rimouski, QC
Full-time
Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.
Added 8 mins ago
Director, Retail Distribution (Producer-Leader)
BMO
Calgary, AB · Vancouver, BC · CALG
Full-time
Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.
Added 8 mins ago
Director, Retail Distribution & Sales Enablement
BMO
Toronto, ON · FCP
Full-time
Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.
Added 8 mins ago
Mortgage Specialist
BMO
Winnipeg, MB
Full-time
Supports the delivery of targeted marketing programs, promotions, and other initiatives.
Added 8 mins ago
Private Banking Officer, Sales
BMO
Calgary, AB · CALG
Full-time
Supports the delivery of an exceptional customer experience to private banking clients. Provides a superior level of courteous, knowledgeable and professional service to all existing and…
Added 8 mins ago
Mortgage Specialist
BMO
Winnipeg, MB
Full-time
Supports the delivery of targeted marketing programs, promotions, and other initiatives.
Added 8 mins ago
Senior DevOps Engineer
Boeing
Richmond, BC · Vancouver, BC · CAN - Richmond, Canada
Full-time
Boeing Vancouver is seeking a Senior DevOps Engineer, reporting to the Manager of Defence & Government Services working out of the Richmond, BC office.
Added 8 mins ago
Manager, Indirect Tax Services
BDO
Oakville, ON · Toronto, ON
Full-time
We are seeking a Manager to join our growing Indirect Tax team. This is an excellent opportunity for an experienced tax professional who is passionate about advisory work, enjoys solving…
Added 8 mins ago
Showroom Helper (full-time hourly)
Leons Furniture Limited
Burlington, ON
Full-time
Leon’s is currently looking for a Full Time Showroom Helper to assist the Merchandise Manager and Decorator in creating functional and appealing product displays that showcase our line of…
Added 8 mins ago
Financial Support Admin- Full-Time Contract
YMCA of Three Rivers
Stratford, ON
Up to $46,750 CAD / year
Full-time · Contract
Develop rationale for financial support approvals through the Service System Manager for each client submission. Liaise with the SSM if financial supports are rejected to develop an…
Added 22 mins ago
Clinic Manager – Ottawa, Ontario
MedSleep
Ottawa, ON
Full-time
Clinic Manager – Ottawa, OntarioMedSleep was founded in 2004 out of a genuine passion for sleep medicine, and that spirit has grown into an entrepreneurial, fast-expanding national team…
Added 22 mins ago
2627-188 - Student Accessibility Specialist (PS4) - Burridge Campus
Jobbe
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
Temporary
Reporting to the Manager, Student Supports, and under the functional guidance of the Manager, Student Accessibility Services, you are accountable for leading accommodation planning and…
Added 22 mins ago
Outdoor Rink Staff (Part time)
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
Part-time
A criminal record check is required for this position and will be requested by the Hiring Manager should you be the candidate of choice. Please do not submit your criminal record check with…
Added 22 mins ago
Senior Risk Manager
Turner & Townsend
Calgary, AB
Full-time
Ensure the delivery of best practice risk management activities and report to the Director of Risk Management and Head of Department.
Added 22 mins ago
Account Manager
blackjet inc
Toronto, ON
Full-time
Blackjet, a boutique branding & creative consultancy, is looking for an organized and enthusiastic Account Manager for our Toronto office to support the Place Branding Team including real…
Added 23 mins ago
Operations Supervisor
Day & Ross
Winnipeg, MB
Full-time
As the Operations Supervisor, you are responsible for supervising the operation of delivery of dedicated freight to meet contractual requirements in a 24-hour, Monday through Saturday…
Added 23 mins ago
Project Manager I - Engineering, Construction, and Transportation Management (ECTM)
Halton Region
Oakville, ON
Reporting to the Senior Project Advisor, Engineering, Construction and Transportation Management (ECTM), the Project Manager I is responsible for planning, coordination, and delivery of…
Added 23 mins ago
Senior Financial Analyst
Government of Alberta
AB
The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career…
Added 23 mins ago
Buyer
Magna International
Guelph, ON
Full-time
- Develop and manage specific commodity strategies to support Polycon cost, quality and delivery objectives
Added 23 mins ago
Environmental, Health and Safety Coordinator
Magna International
St. Thomas, ON
Full-time
Added 36 mins ago
Care and Service Manager
ParaMed Home Health Care
London, ON
Full-time
In the role of Care and Service Manager (CSM), you have the opportunity to lead our clinical supervisors and front-line staff in making a difference in the lives of the patients that we…
Added 36 mins ago
Financial Support Admin- Full-Time Contract
YMCA of Three Rivers
Stratford, ON
$46,750 CAD / year
Full-time · Contract
Develop rationale for financial support approvals through the Service System Manager for each client submission. Liaise with the SSM if financial supports are rejected to develop an…
Added 36 mins ago
Service Designer, Temporary
Aviso
Vancouver, BC
Contract
Act as the primary consultant for all Service Design initiatives for two product delivery squads, participating in problem definition, product planning, and management of two key client…

Closed listing

Algonquin Resort

Guest Service Agent

Kingston, ON, K7L 1A1, Canada

Job type: Part-time
Posting language: English
Posted: Sep 23, 2026

This opening has closed.

The original listing is kept below for reference.

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Added 5 months ago
Guest Service Agent
Strata Hotel · Kingston, Ontario, Canada

Search current openings

Original job description

Archived listing. The details below describe a past opening.

THE COMPANY:

Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations.

Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skill sets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.

With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 90 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

ACTIVITIES:

The duties and responsibilities for the Guest Service Agent include, but are not limited to the following:

Create a welcoming environment for our guests.

Complete pre-registration and blocking of rooms for reservations/guest arrival.

Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.

Understand room status and room status tracking.

Know room locations, types of rooms available, and room rates.

Use suggestive selling techniques to sell rooms and to promote other services of the hotel.

Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.

Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.

Process guest check-outs.

Post and file all charges to guest, master, and city ledger accounts.

Work closely with all hotel departments to improve service delivery and efficiency.

Use proper telephone etiquette.

Coordinate guestroom maintenance work with the engineering and maintenance division.

Report any unusual occurrences or requests to the manager or supervisor.

Know all safety and emergency procedures, is aware of accident prevention policies.

Ensure the work environment is tidy and well organized at all times (lobby).

Adhere to all health and safety guidelines and standards.

COMPETENCIES WE ARE SEEKING:

Excellent written and verbal communication skills in English

Excellent organizational, interpersonal and administration skills

Proficient or familiar with computerized systems

Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations

Present a high degree of professional work ethic and image

High school graduate or equivalent

Availability to work day, evening and night shifts any day of the week including weekends and holidays

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.

About employer

More about this job

Responsibilities

The Guest Service Agent is responsible for creating a welcoming environment by managing guest check-ins, room assignments, and reservations. They also coordinate with housekeeping and maintenance departments to ensure efficient service delivery and maintain a tidy lobby area.

Requirements

Candidates must possess excellent written and verbal communication skills in English and be proficient with computerized systems. A high school diploma or equivalent is required, along with the availability to work flexible shifts including weekends and holidays.

Skills

Guest Service
Communication Skills
Organizational Skills
Interpersonal Skills
Administration Skills
Computerized Systems
Cash Handling
Suggestive Selling
Telephone Etiquette
Conflict Resolution
Safety Procedures
Problem Solving

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Guest Experience
Front Desk
Reservations
Check-in
Check-out
Cash Handling
Housekeeping Coordination
Customer Service
Safety Procedures
Administration
Hotel Operations
Suggestive Selling
Telephone Etiquette
Property Management Systems

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