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Added 5 mins ago
AC
Partner, Projects and Process Improvement
Air Canada
Dorval, QC
- Full-time
The Manager, Project and Process Improvement is responsible for leading cross-functional initiatives that enhance operational efficiency, streamline business processes, and ensure…
Added 5 mins ago
OR
Accounts Payable Specialist
OSL Retail Services Inc
Mississauga, ON
- Other
…delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection,…
Added 5 mins ago
OR
Senior Specialist Inventory Management
OSL Retail Services Inc
Mississauga, ON
- Other
…delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection,…
Added 5 mins ago
Senior Specialist, Client Relations
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Halifax, NS · Calgary, AB
…leadership, advice and enablement to the National Key Account Manager and regional teams. You will support the development, communication and cascade of lender strategic plans into…
Added 5 mins ago
Bilingual Senior Specialist, Client Relations
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC
…leadership, advice and enablement to the National Key Account Manager and regional teams. You will support the development, communication and cascade of lender strategic plans into…
Added 5 mins ago
T
Sr Manager Financial Analysis
Travelers
Toronto, ON
- Full-time
What is a Must Have
Added 5 mins ago
Warehouse Operator-Winnipeg, MB
Univar Solutions
Winnipeg, MB
Reporting to the Warehouse Manager, the Warehouse Operator is responsible for performing all warehouse duties as required
Added 5 mins ago
CF
Personal Trainer
Crunch Fitness Canada
Winnipeg, MB
- $25 to $40 CAD / hour
- Full-time
Continuous Mentorship: Guidance from experienced fitness leaders with over 100 years of combined experience
Added 5 mins ago
FR
Rentals Supervisor – Leduc Rentals
Fraserway RV
AB · Leduc County, AB
- Full-time
As our Rentals Supervisor, you'll oversee daily rental operations, support our Customer Service, Detailing, and Shuttle teams, and ensure RVs are ready for customers to begin their…
Added 5 mins ago
EC
Financial Services Associate
East Coast Credit Union
Baddeck, NS
- Full-time
…Associate to join our team in Baddeck! Reporting to the Assistant Manager, the Financial Services Associate acts as a trusted advisor, providing personalized financial solutions to support…
Added 5 mins ago
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Supervisor
IPC/Subway
Casselman, ON
- $18.15 to $18.85 CAD / hour
- Full-time
- Part-time
Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally
Added 5 mins ago
PN
Manager, Commercial and Energy Solutions
Pacific Northern Gas Ltd.
Vancouver, BC
- Full-time
Reporting to the Director, Business Development & Stakeholder Relations, the Manager, Commercial and Energy Solutions is responsible for: (i) leading the development and negotiation of…
Added 5 mins ago
T
Commercial Credit Analyst
TD
Calgary, AB
- Full-time
Support the Relationship Manager in booking new business by preparing competitive credit packages in the assigned business segment in a timely manner to meet customer needs
Added 5 mins ago
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Personal Banker- Lévis, South Shore of Quebec City
TD
Levis, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 5 mins ago
T
Customer Experience Associate - Cantonese and/or Mandarin Language Skills an Asset
TD
Vancouver, BC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 5 mins ago
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Project Manager, Software Releases
Hexagon
Calgary, AB
- Full-time
This position is based in Calgary, AB or Morton, IL and follows a hybrid work model requiring two days per week in the office
Added 5 mins ago
MS
Part Time Merchandise Manager
Michaels Stores
Sydney Indian Reserve No. 28A, NS
- Part-time
Store - SYDNEY, NSThe Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role…
Added 5 mins ago
HE
Sales Manager
Hotel Equities Group, LLC
Vancouver, BC
- Full-time
The Sales Manager will be responsible for the development and implementation of the sales effort for all assigned segments, including securing new accounts, maintaining existing accounts,…
Added 5 mins ago
SL
Student, Junior Financial Analyst (Winter 2027)
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
…our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding…
Added 5 mins ago
IW
Branch Manager
ICONIX Waterworks
Milton, ON
- Other
Must hold a valid driver’s license
Added 5 mins ago
GF
Performance Coach - HYROX - Mississauga Erin Mills Town Centre
GoodLife Fitness
Mississauga, ON
- Part-time
Stays up-to-date and informed by reading communications from the Group Experience Department, General Manager, Performance Head Coach, Editor, etc., and by attending Coach Meetings when…
Added 6 mins ago
WS
Packaging Engineer(ing) Contract
Wolf Steel Ltd
Barrie, ON
- Full-time
Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a…
Added 6 mins ago
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Content Marketing Manager
Haystack
Canada
- Full-time
This employer is seeking a Content Marketing Manager to lead content creation, storytelling, and communications for technical audiences. This role involves turning complex technological…
Added 6 mins ago
VN
Sr. Manager, Quality Assurance & Quality Control
Vitalus Nutrition Inc
Abbotsford, BC
- Full-time
At Vitalus, quality is a promise to every customer and consumer who trusts what we make. As Sr. Manager, Quality Assurance & Quality Control, you'll turn that promise into one consistent,…
Added 6 mins ago
E
Business Integration Manager
Experis
Markham, ON
- $115,000 to $145,000 CAD / year
- Full-time
We're partnering with a growing travel technology organization seeking a Business Integration Manager to lead complex client onboarding and integration initiatives within the airline…

Closed listing

Algonquin Resort

Guest Service Agent/Night Audit

New Glasgow, NS, B2H 2J8, Canada

Part-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Part-time
Posting language: English
Posted: Oct 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

THE COMPANY:

Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels.

Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skill sets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.

With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 90 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

ACTIVITIES:

The duties and responsibilities for the Guest Service Representative/Night Auditor include, but are not limited to the following:

Create a welcoming environment for guests.
Register guests and assign rooms, accommodating special requests whenever possible.
Complete pre-registration and blocking of rooms for reservations/guest arrival.
Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.
Understand room status and room status tracking.
Know room locations, types of rooms available, and room rates.
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.
Process guest check-outs.
Post and file all charges to guest, master, and city ledger accounts.
Work closely with all hotel departments to improve service delivery and efficiency.
Use proper telephone etiquette.
Coordinate guestroom maintenance work with the engineering and maintenance division.
Report any unusual occurrences or requests to the manager or supervisor.

Register guests into their guest rooms as per reservations & check out guests and settles accounts; collect and verify payments – cash, debit, and credit and maintain a float.
Post guest charges, compute guest bills, collect payments and make changes for hotel guests following all cash handling procedures as required by Hotel.
posting balances to all guest rooms and closing out the day's transactions; running accounts receivable reports; providing next-day reports to the Front Office, Executive Office, and other departments as required.
Verify and balance daily charges for all departments to customer folios, master accounts, and house accounts; make corrections as needed to ensure required documentation is obtained.
Run computer through nightly processing sequence to reset for next day's use in balancing for applicable functions.
Audit all income postings and charges.
Record and balance staff and house charges.
Prepare and transmit credit card deposits.
Process city ledger work to accounting.
Know all safety and emergency procedures, and is aware of accident prevention policies.
Ensure the work environment is tidy and well organized at all times (lobby).
Adhere to all health and safety guidelines and standards.

COMPETENCIES WE ARE SEEKING:

Excellent communication skills in English
Must be able to speak, read, write, and understand the primary language(s) used in the workplace
Excellent organizational, interpersonal, and administrative skills
Proficient or familiar with computerized systems
Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations
Present a high degree of professional work ethic and image
High school graduate or equivalent
Availability to work day, evening, and night shifts any day of the week including weekends and holidays

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however, only those applicants selected for an interview will be contacted.

About employer

More about this job

Responsibilities

The Guest Service Agent/Night Auditor is responsible for managing guest check-ins and check-outs, handling cash transactions, and providing exceptional customer service. Additionally, the role involves performing nightly financial audits, balancing accounts, and coordinating with other hotel departments to ensure operational efficiency.

Requirements

Candidates must possess excellent English communication skills and be proficient with computerized systems. A high school diploma or equivalent is required, along with the availability to work flexible shifts including nights, weekends, and holidays.

Skills

Guest service
Night audit
Cash handling
Front desk operations
Communication skills
Organizational skills
Interpersonal skills
Administrative skills
Computerized systems
Suggestive selling
Conflict resolution
Safety procedures
Emergency response
Record keeping
Telephone etiquette

Visa sponsorship

Not detected in the job text

Keywords

Guest Service
Night Audit
Hospitality
Front Office
Cash Handling
Reservations
Check-in
Check-out
Accounts Receivable
Financial Reporting
Customer Experience
Hotel Operations
Safety Procedures
Emergency Protocols
Administrative Support
Suggestive Selling
Property Management

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Jobs in Canada