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Algonquin Resort

Sales & Events Coordinator

Banff, AB, T1L 1C9, Canada
Banff, AB, T1L 1A9, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

THE COMPANY:

Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels. Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skill sets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo. With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 90 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties. At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

Activities:

Sales & Business Development

Actively identify and develop opportunities within SMERF and Athletic segments.
Generate new business through inquiries, site tours, and outbound prospecting.
Build and maintain strong client relationships to drive repeat business and long-term account growth.
Manage client communication pre arrival, in house, and post event to ensure satisfaction and re solicitation opportunities.
Conduct market research to identify trends, target accounts, and competitive insights.
Assist in drafting proposals and contracts
Support rate code and block builds within the PMS.
Participate in annual sales planning and monthly sales and budget meetings.

Event & Group Coordination

Act as the primary liaison once contracts are executed, ensuring smooth and professional communication throughout the lifecycle of the group.
Coordinate all group and event logistics including:
- Room block management
- Rooming lists
- Payment collection
- Group meals and catering functions
- BEO preparation
- Group file preparation
- Final billing
Lead internal coordination with hotel departments to ensure all event details are executed as contracted.
Support and/or lead BEO meetings to align operations with client expectations.
Maintain accurate arrival calendars and catering revenue reporting.
Conduct post event follow up and evaluations to identify gaps and opportunities.

Sales Administration

Maintain accurate records in CRM and PMS systems, including client profiles, group details, and sales activities.
Support the sales team with administrative tasks including reporting, documentation, and file management.
Assist with VIP arrivals, welcome amenities, and special requests.
Ensure all group documentation is complete, organized, and accessible.

Marketing Support

Generate ideas and contribute to the monthly social media content calendar to support brand awareness and engagement.

Miscellaneous

Perform additional duties as assigned by the Director of Sales and Marketing, Sales Manager and General Manager.

COMPETENCIES WE ARE SEEKING:

Education/ Experience: High School diploma or equivalent. Two years’ experience in sales and supervisory experience desirable. Special consideration will be given to those who exhibit exemplary performance.

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.

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More about this job

Responsibilities

The Sales & Events Coordinator is responsible for identifying new business opportunities and managing the end-to-end logistics for group events. They also provide administrative support to the sales team and contribute to marketing efforts to enhance brand awareness.

Requirements

Candidates must have a high school diploma or equivalent. Two years of experience in sales and previous supervisory experience are highly desirable.

Skills

Sales
Business Development
Event Coordination
Market Research
Contract Negotiation
Room Block Management
Catering Coordination
CRM Systems
PMS Systems
Social Media Content
Administrative Support
Communication
Budgeting
Hospitality Management

Visa sponsorship

Not detected in the job text

Keywords

Sales
Events
Hospitality
Business Development
SMERF
Athletic Segments
Site Tours
Prospecting
Client Relationships
Proposals
Contracts
PMS
CRM
Room Block Management
Catering
BEO
Revenue Reporting
Social Media
Marketing
Budgeting
Hotel Management

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