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fast food restaurant manager

  • Victoria, BC, Canada

Full-time

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Job details

Job type
Full-time
Posting language
English
Posted

Original job description

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Urban area

Responsibilities

Tasks

  • Determine type of services to be offered and implement operational procedures
  • Balance cash and complete balance sheets, cash reports and related forms
  • Conduct performance reviews
  • Cost products and services
  • Organize and maintain inventory
  • Ensure health and safety regulations are followed
  • Negotiate arrangements with suppliers for food and other supplies
  • Participate in marketing plans and implementation
  • Address customers' complaints or concerns
  • Provide customer service
  • Plan, organize, direct, control and evaluate daily operations

Experience and specialization

Computer and technology knowledge

  • Accounting software
  • Electronic cash register
  • MS Access
  • MS Excel
  • MS Office
  • MS Outlook
  • MS PowerPoint
  • MS Windows
  • MS Word
  • Point of sale system
  • Spreadsheet

Additional information

Transportation/travel information

  • Public transportation is available

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Handling heavy loads
  • Physically demanding
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Large workload

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

  • Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition

Support for youths

  • Offers on-the-job training tailored to youth
  • Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

  • Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

  • Applies hiring policies that discourage age discrimination
  • Provides staff with awareness training to create a welcoming work environment for mature workers
  • Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)

Supports for visible minorities

  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
More about this job

Responsibilities

Manage and evaluate daily restaurant operations, including service procedures, inventory, cash balancing, cost control, and health and safety compliance. Lead customer service and complaint resolution, conduct performance reviews, negotiate with suppliers, and support marketing activities.

Requirements

Requires a secondary school graduation certificate and 1 to less than 2 years of experience. The role also calls for familiarity with accounting software, point-of-sale systems, and Microsoft Office tools, along with strong communication, organization, accuracy, flexibility, and customer focus.

Skills

  • Restaurant Operations
  • Cash Balancing
  • Financial Reporting
  • Performance Reviews
  • Costing
  • Inventory Management
  • Health And Safety Compliance
  • Supplier Negotiation
  • Marketing
  • Customer Service
  • Complaint Resolution
  • Team Leadership
  • Accounting Software
  • Point Of Sale Systems
  • Microsoft Office
  • Communication

Visa sponsorship

Not detected in the job text

Categories

  • Food & Beverage
  • Hospitality
  • Management & Leadership
  • Customer Service & Support

Keywords

  • Restaurant Management
  • Fast Food
  • Daily Operations
  • Operational Procedures
  • Cash Balancing
  • Balance Sheets
  • Cash Reports
  • Performance Reviews
  • Costing
  • Inventory Management
  • Health And Safety Regulations
  • Supplier Negotiation
  • Marketing Plans
  • Customer Service
  • Complaint Resolution
  • Accounting Software
  • Electronic Cash Register
  • Microsoft Access
  • Microsoft Excel
  • Microsoft Office
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Windows
  • Microsoft Word
  • Point Of Sale System
  • Spreadsheets
  • Food Supplies
  • Teamwork
  • Public Transportation

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