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food service supervisor

  • Victoria, BC, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

  • Hot

Work setting

  • On-site customer service
  • Restaurant

Responsibilities

Tasks

  • Establish methods to meet work schedules
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Ensure that food and service meet quality control standards
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Supervise and check delivery of food trolleys
  • Establish work schedules

Supervision

  • 5-10 people
  • Food service counter attendants and food preparers

Additional information

Security and safety

  • Criminal record check

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Standing for extended periods

Own tools/equipment

  • Uniform

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Flexibility
  • Team player

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

  • Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

  • Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition

Support for youths

  • Offers on-the-job training tailored to youth
  • Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

  • Provides awareness training to employees to create a welcoming work environment for Veterans

Support for mature workers

  • Applies hiring policies that discourage age discrimination
  • Provides staff with awareness training to create a welcoming work environment for mature workers
  • Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)

Supports for visible minorities

  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
More about this job

Responsibilities

Establish work schedules and supervise, coordinate, and train food service staff, including food preparation, portioning, sanitation, and safety procedures. Monitor food and service quality, estimate supplies, address customer concerns, maintain operational records, and supervise food trolley deliveries.

Requirements

Requires a secondary school graduation certificate and 1 to less than 2 years of experience. The role involves working on-site in a hot, fast-paced restaurant environment, standing for extended periods, working under pressure, and completing a criminal record check.

Skills

  • Staff Supervision
  • Staff Training
  • Work Scheduling
  • Food Preparation
  • Food Portioning
  • Sanitation
  • Food Safety
  • Inventory Management
  • Quality Control
  • Customer Complaint Resolution
  • Record Keeping
  • Delivery Supervision
  • Customer Service
  • Teamwork
  • Flexibility
  • Interpersonal Skills

Visa sponsorship

Not detected in the job text

Categories

  • Food & Beverage
  • Hospitality
  • Management & Leadership
  • Customer Service & Support

Keywords

  • Food Service
  • Restaurant
  • Staff Supervision
  • Staff Training
  • Work Schedules
  • Food Preparation
  • Food Portioning
  • Sanitation
  • Food Safety
  • Ingredient Estimation
  • Supply Estimation
  • Quality Control
  • Customer Complaints
  • Stock Records
  • Repair Records
  • Sales Records
  • Wastage Records
  • Food Trolley Delivery
  • Customer Service
  • Criminal Record Check
  • On-Site Work

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