Customer service representative jobs in Canada

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Added 2 months ago
Overnight Customer Service Representative
Circle K
Dartmouth, NS
Night shift premium
Added 3 months ago
Customer Service Representative (Wetaskiwin, AB)
OTIP Group of Companies (OTIP, Orbit, Curo)
Wetaskiwin, AB
Provides quality service while adhering to customer service standards and keeps information confidential to protect operations.
Added 2 months ago
Customer Service Representative
U-Haul
Victoria, BC
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 2 months ago
GF
Customer Service Representative (Motivator) - Toronto Richmond and Bathurst
GoodLife Fitness
Toronto, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 2 months ago
Customer Service Representative
Circle K
Sydney Indian Reserve No. 28A, NS
Night shift premium
Added 2 months ago
Customer Service Representative
Circle K
Aulac, NB
Night shift premium
Added 2 months ago
Overnight Customer Service Representative
Circle K
Cap-Pelé, NB
Night shift premium
Added 2 months ago
CK
Overnight Customer Service Representative -ACT
Circle K
Fall River, NS
- Part-time
Night shift premium
Added 2 months ago
Customer Service Representative
Circle K
Richmond, PE
Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner.
Added 2 months ago
Overnight Customer Service Representative
Circle K
Halifax, NS
Night shift premium
Added 2 months ago
LC
Customer Service Associate
Laundry Capital Co. LLC
Flatbush, AB
- Part-time
Customer Service Associates report to a General Manager and are responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe and friendly…
Added 2 months ago
E
Customer Service Representative - Eurofins BioPharma Product Testing Toronto, Inc.
Eurofins
Toronto, ON
- $45,000 to $50,000 CAD / year
- Full-time
Reporting directly to the Department Head, this position is responsible for fulfilling all customer service responsibilities to support the Biopharmaceutical Product Testing laboratory.…
Added 2 months ago
RI
Customer Service Representative
RWAM Insurance Administrators Inc.
Elmira, ON
- Full-time
As a Claims Customer Service Representative, you will be part of a dynamic team that provides exceptional client experience for Group Insurance clients.
Added 2 months ago
FB
Customer Service Representative
Farm Boy Inc.
London, ON
- From $17.6 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 2 months ago
JA
Customer Service Agent (PT)
Jazz Aviation LP
Kelowna, BC
- Part-time
Our Customer Service Agent, Kamaljeet, explains why she is passionate about her work
Added 2 months ago
On-Site Customer Service Representative
NTT DATA Services
Ottawa, ON
The Inbound Customer Service Representative supports customers of a telecom provider by handling inquiries about account related questions for internet, Wi-Fi, and home connectivity…
Added 2 months ago
Customer Service Representative (On Site)
NTT DATA Services
Ottawa, ON · Nepean, ON
The Inbound Customer Service Representative supports customers of a telecom provider by handling inquiries about account related questions for internet, Wi-Fi, and home connectivity…
Added 2 months ago
Customer Service Representative
Circle K
Westville, NS
Night shift premium
Added 2 months ago
Customer Service Representative
Circle K
Channel-Port aux Basques, NL
Night shift premium
Added 2 months ago
TS
Customer Service Representative
TalentSphere Staffing Solutions
Kelowna, BC
- Full-time
Must possess solid organizational skills, exceptional attention to detail
Added 2 months ago
PA
Customer Service Representative, Halifax (YHZ) - Part Time
Porter Airlines Inc.
Halifax, NS
- Part-time
Dependability (must have a clear attendance record and reliable on time reporting for work) · Able to work rotating shifts including days, afternoons, evenings, weekends, and holidays
Added 3 months ago
TA
Operations Support Mgr-Customer Support Representative
TELUS Agriculture & Consumer Goods
Remote, Canada
- Full-time
- Remote
The role of the Operations Support Manager-Customer Support Representative is to improve both the mobile and online experience for the Customer. The ideal candidate is a team player who…
Added 2 months ago
G
Customer Service Representative - Onsite
Greif
Winnipeg, MB
- Full-time
035263 Customer Service Representative - Onsite (Open)
Added 2 months ago
IG
Customer Service Representative
IPEX Group
Langley (District), BC · CA - Langley - Office
- Full-time
The Customer Service Representative (CSR) supports a diverse portfolio of accounts and products, delivering a consistent, high-quality customer experience aligned with IPEX’s customer…
Added 2 months ago
A
Customer Service Representative
Aliaxis
Langley (District), BC · CA - Langley - Office
- Full-time
The Customer Service Representative (CSR) supports a diverse portfolio of accounts and products, delivering a consistent, high-quality customer experience aligned with IPEX’s customer…

Aliaxis

Customer Service Representative

Langley (District), BC, Canada
CA - Langley - Office, Canada

Full-time

Apply on aliaxis.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Education: High school diploma
Experience: 3+ years customer service experience
Posting language: English
Posted: Aug 28, 2026

Original job description

Customer Service Representative

Location: Langley, BC

At IPEX, the leader in thermoplastic piping systems, we are redefining the future of water management and clean energy. As part of the Aliaxis family, we combine global strength with local expertise to tackle the world's toughest challenges. Guided by our values – We Dare, We Care, We Deliver – we challenge the status quo to make a meaningful impact. If you're an innovative collaborator ready to make a difference, come join us in shaping a better tomorrow!

The Customer Service Representative (CSR) supports a diverse portfolio of accounts and products, delivering a consistent, high-quality customer experience aligned with IPEX’s customer intimacy strategy. This role builds strong customer relationships, identifies opportunities, and supports business growth through service excellence. This is an on-site role 5 days/week, 8am-4pm, based out of the Ipex Langley office.

Please note: This is a full time contract position with an 18 month term.

Customer Interaction & Support

Respond to customer inquiries regarding pricing, product availability, order status, and delivery timelines.
Resolve delays, service issues, and complaints while identifying process improvements.
Support customer issue resolution with patience and professionalism.
Accurately enter, release, and manage orders through multiple channels.
Collaborate with Sales, Production, Supply Chain, and other teams to meet service standards.
Ensure back-orders are addressed appropriately.
Serve as a trusted point of contact for customers.
Identify sales opportunities, customer leads, and prepare quotations.
Upsell companion products using SAP and CRM platforms.
Perform other business-related tasks as required.

Sales Collaboration & Relationship Building

Build and maintain strong customer relationships via phone, email, and occasional face-to-face interactions.
Partner with Sales to understand market conditions, customer needs, and product updates.
Share customer insights and trends with internal teams.

Process Excellence & Continuous Improvement

Ensure accuracy and timeliness in customer interactions and order processing.
Participate in product, system, and process training.
Support initiatives that enhance customer experience and operational efficiency.

Qualifications & Requirements

High school diploma required
Post-secondary education preferred
3+ years customer service experience
Manufacturing/B2B preferred
Sales experience preferred
SAP/CRM experience an asset
Bilingualism an asset
Strong MS Office skills

Core Competencies

Customer service excellence
Relationship building
Problem solving and empathy
Communication skills
Organization and attention to detail
Ability to manage multiple priorities
Continuous learning mindset
Team collaboration

Why Join Us?

This role offers the opportunity to influence business growth, develop strategic customer partnerships, and contribute directly to market expansion within a respected industry-leading organization. Participation in the Ipex medical benefits plan is available for this role.

IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Accommodation requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR at HR@ipexna.com

Apply on aliaxis.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Customer Service Representative manages a portfolio of accounts by responding to inquiries, processing orders, and resolving service issues. They also collaborate with internal teams to identify sales opportunities and maintain strong customer relationships.

Requirements

Candidates must have a high school diploma and at least 3 years of customer service experience, with preference given to those with post-secondary education. Proficiency in SAP, CRM platforms, and MS Office is highly valued for this role.

Skills

Customer service
Relationship building
Problem solving
Empathy
Communication skills
Order management
Sales support
SAP
CRM
MS Office
Attention to detail
Team collaboration
Upselling
Process improvement

Benefits

Medical benefits plan

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Thermoplastic piping systems
Order processing
SAP
CRM
B2B
Manufacturing
Sales support
Account management
Supply chain
Product availability
Pricing
Order status
Continuous improvement
Relationship management

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