Customer service jobs in Canada

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Added 3 days ago
Bodyshop Customer Service Representative - Subaru
The Jim Pattison Auto Group
Winnipeg, MB
We’re seeking an experienced, customer-focused Bodyshop Customer Service Representative to join Jim Pattison Subaru South. The ideal candidate will bring experience in the collision repair…
Added 3 days ago
Customer Service Representative
Circle K
Fredericton, NB
Night shift premium
Added 3 days ago
Customer Service Representative
U-Haul
AB · Edmonton, Alberta
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 3 days ago
Customer Service Representative
Circle K
Moncton, NB
Night shift premium
Added 3 days ago
Customer Service Representative
Circle K
Antigonish, NS
Night shift premium
Added 3 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 3 days ago
IG
Customer Service Representative
IPEX Group
Canada
- Full-time
Customer Service Representative – Oakville, ON
Added 3 days ago
A
Customer Service Representative
Aliaxis
Canada
- Full-time
Customer Service Representative – Oakville, ON
Added 3 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Carleton Place, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 3 days ago
GC
service advisor - auto repair
Gauthier Chrysler Dodge Jeep RAM
Winnipeg, MB
- Full-time
Added 3 days ago
Alterations Customer Service Representative
David's Bridal
Woodbridge, ON
…sold by them and taking care of them with one of the highest customer service scores in…
Added 3 days ago
CK
Customer Service Representative (Part-Time)
Circle K
Rexton, NB
- Part-time
Night shift premium
Added 3 days ago
Customer Service Representative
Price Industries Limited
Winnipeg, MB
We're looking for a Customer Service Representative (CSR) to serve as the primary contact for a group of assigned customer accounts and take ownership of their orders. The CSR is the voice…
Added 3 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 3 days ago
CO
Customer Service Representative - Regular Part-Time
City of Oshawa
Oshawa, ON
- Part-time
Added 3 days ago
T
Bilingual (FR/EN) Contact Centre Representative - Canadian Banking, Credit Cards
TD
Montreal, QC
- Full-time
…North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than…
Added 3 days ago
KB
Customer Service Associate
Kent Building Supplies
Gander, NL
- Part-time
Customer Service Associates are responsible for interacting with customers and managing all transactions efficiently and accurately while working with our computerized system
Added 3 days ago
BC
Customer Service Representative, Retail Operations
Belron Canada inc
Grand Falls-Windsor, NL
- Full-time
You are the person who likes to set the tone for the customer’s experience. As a Customer Service Representative, you will create ease in a fast-paced, action-oriented role. You will enjoy…
Added 3 days ago
AC
Customer Service Representative
Aston Carter
Calgary, AB
- $20 CAD / hour
- Contract
Looking to kick-start your career with a company that offers real growth opportunities? We're hiring a Customer Service Representative to join a fast-paced logistics team supporting one of…
Added 3 days ago
LC
Post Office Clerk, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 3 days ago
B
Customer Service Representative, Retail Operations
Belron
Grand Falls, NB · Speedy - Grand Falls
- Full-time
You are the person who likes to set the tone for the customer’s experience. As a Customer Service Representative, you will create ease in a fast-paced, action-oriented role. You will enjoy…
Added 3 days ago
R
Customer Service Associate - Plumbing Department
RONA
Winnipeg, MB
- Full-time
Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to…
Added 3 days ago
ID
Call Centre Agent - Work at Home
Inspire Direct Marketing
Remote, Canada
- $20 to $24 CAD / hour
- Full-time
- Remote
If you are a mature sales or call centre customer service representative, come join our team of professional fundraising agents to elevate your career and use your skills to help make our…
Added 3 days ago
R
Customer Service Associate - Lumber & Building Materials (Daytime Availability Preferred)
RONA
London, ON
- $17.8 to $18.9 CAD / hour
- Full-time
Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to…
Added 3 days ago
ME
Customer Service Representative Lead Hand
McDougall Energy Inc.
Sault Ste. Marie, ON
- Part-time
Must be able to work night shifts and weekends and holidays

Customer Service Representative

Canada

The compensation for this position is between $54,300 and $67,900 annually, based on experience and qualifications. · Full-time

Apply on aliaxis.wd3.myworkdayjobs.com About employer

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Job details

Pay: The compensation for this position is between $54,300 and $67,900 annually, based on experience and qualifications.
Job type: Full-time
Experience: Minimum 5 years of experience as a customer service representative
Posting language: English
Posted: Nov 5, 2026

Original job description

Customer Service Representative – Oakville, ON

IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.

We currently have an exciting full time, permanent opportunity as a Customer Service Representative. This role support multiple accounts and work across all levels of the organization, in addition to serving our customers externally.

This role is based in our Oakville, ON office and reports to the Customer Service Manager. It is a hybrid position with three days/week on-site.

Do not miss the opportunity to join a diverse group of people-centric professionals, leaders with vision and rapid problem solvers, entrepreneurs in spirit and status quo-fighters!

The compensation for this position is between $54,300 and $67,900 annually, based on experience and qualifications.

Principal Responsibilities

The incumbent will work in a fast-paced, high volume environment to respond to customer requests for orders, quotes, product inquires and stock checks/price, maintaining the highest quality of customer service:

Respond to inquiries regarding the status of customer orders, price, delivery, or technical support
Resolve delays, service problems and disputes
Enter, release, and track customer orders via EDI, fax, and phone, using our in house ERP solution
Verify customer account numbers, pricing, terms, delivery requirements
Track backorders and ensure production, purchasing and distribution are reacting accordingly
Liaise with other departments from the service team to ensure proper service from all directions
Provide technical support by referring to various IPEX publications
Respond to all customer inquiries in a timely manner

Key Performance Features

High drive for building strong customer relationships based on customer satisfaction
Overall management of sales orders and customer inquiries
Understanding of pricing relationships, and/or ability to organize price information
A firm grasp of the IPEX computer system
Relationship with internal colleagues, and ability to resolve problems and disputes by consulting with the appropriate team members
Positive attitude and team focused outlook
High degree of organization and accuracy
Professional telephone manner and skills

Qualifications & Experience

Professional, with a demonstrated commitment to providing excellent customer service
Comfortable interacting with all levels of the organization
Minimum 5 years of experience as a customer service representative
Excellent time management and follow-up skills, including the ability to effectively balance quality and quantity of output
Excellent computer and internet skills, especially Microsoft Office 365
Demonstrated ability to effectively resolve customer issues and complaints patiently
Strong written and verbal communication skills
Good team player including the demonstrated ability to contribute to and foster a positive team environment
Industry experience is an asset
SAP knowledge an asset

IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Accommodation requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR at HR@ipexna.com

Apply on aliaxis.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The incumbent will manage high-volume customer inquiries, including order processing, pricing, and technical support. They will also resolve service issues and coordinate with internal departments to ensure accurate and timely order fulfillment.

Requirements

Candidates must have a minimum of 5 years of experience in a customer service role and possess strong computer skills, particularly with Microsoft Office 365. Excellent communication, organizational, and problem-solving abilities are essential for this position.

Skills

Customer Service
Order Management
Technical Support
Microsoft Office 365
ERP Solutions
Problem Solving
Time Management
Communication Skills
Relationship Building
Data Entry
Pricing Analysis
Conflict Resolution
SAP
EDI

Visa sponsorship

Not detected in the job text

Keywords

Customer Service Representative
Plastic Piping Systems
Order Processing
ERP
EDI
Technical Support
Microsoft Office 365
Sales Orders
Inventory Management
Pricing
Backorders
Distribution
Communication
Time Management
SAP
Relationship Management
Problem Solving
Manufacturing
Logistics

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Customer service jobs in Canada

Bodyshop Customer Service Representative - Subaru