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25+ jobs

Added 6 mins ago
TH
Associé(e) service Pro (temps partiel)
The Home Depot
Lachenaie, QC
- Part-time
…transactions, customer inquiries, and ensuring BOPIS/will call/delivery transactions are performed…
Added 6 mins ago
C&
Technician
Communications & Power Industries (CPI)
Georgetown, ON
- Full-time
…is an opportunity to make a direct impact on the quality and delivery of CPI…
Added 6 mins ago
WC
Inside Sales/Delivery Driver
White Cap
Burlington, ON
- Full-time
Drives delivery van to pick up incoming stock or deliver materials to designated locations.
Added 6 mins ago
WG
Inside Sales Representative (Lloydminster, AB)
Wolseley Group
Lloydminster, SK
- Full-time
Provide customers with accurate pricing, inventory, and delivery information.
Added 6 mins ago
DL
Apply Shipper / Receiver
DynaIndustrial LP
Regina, SK
- Full-time
Strong organizational and time-management skills
Added 21 mins ago
CC
Assistant Store Manager
Canna Cabana
Regina, SK · Coronation Park, Regina, SK
- Full-time
Assist in the delivery of key personnel management, such as interviews, promotions, performance reviews and disciplinary actions, only when requested.
Added 21 mins ago
CC
Assistant Store Manager
Canna Cabana
Taber, AB
- Full-time
Assist in the delivery of key personnel management, such as interviews, promotions, performance reviews and disciplinary actions, only when requested.
Added 21 mins ago
IG
Customer Service Representative
IPEX Group
Canada
- Full-time
Respond to inquiries regarding the status of customer orders, price, delivery, or technical support
Added 21 mins ago
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Customer Service Representative
Aliaxis
Canada
- Full-time
Respond to inquiries regarding the status of customer orders, price, delivery, or technical support
Added 21 mins ago
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Director, Retirement Strategy
Manulife
Toronto, ON
- Full-time
Global Wealth & Asset Management is a key growth segment for Manulife, operating across Retail, Wealth, Retirement and Institutional channels in North America, Asia and Europe. The…
Added 36 mins ago
Accounts Payable Technician - Freight
PFX Group
Milton, ON
From automotive and heavy-duty thermal management systems to household and industrial solutions, our products are built for performance, reliability, and a commitment to sustainability.…
Added 36 mins ago
GE
AZ/DZ Driver
GFL Environmental Inc.
Ottawa, ON · Gatineau, QC
- Full-time
Perform periodic inspections before, during, and after delivery to ensure that load is properly fastened down and is secure.
Added 36 mins ago
K
Consultant, Financial Services-Insurance & Wealth & Asset Management
KPMG
ON · Toronto, Ontario
- Full-time
KPMG’s Management Consulting practice is growing its Strategy & Operations team focused on insurance and wealth management. We are looking for Consultants who want to help leading financial…
Added 36 mins ago
K
Manager, Financial Services-Wealth & Asset Management
KPMG
ON · Toronto, Ontario
- Full-time
…We are seeking a Manager to strengthen our Wealth and Asset Management practice in the Toronto…
Added 36 mins ago
LH
Massage Therapist
Lifemark Health Group
Airdrie, AB
- Internship
Educate patients and their families on recovery, prevention, and self-management strategies.
Added 36 mins ago
LH
Registered Massage Therapist
Lifemark Health Group
Calgary, AB
- Part-time
Educate patients and their families on recovery, prevention, and self-management strategies.
Added 36 mins ago
SB
Kitchen Team Member
Splitsville Bowl
Nanaimo, BC
- Part-time
Access to our in-house management training programs
Added 36 mins ago
LH
Registered Massage Therapist
Lifemark Health Group
Fredericton, NB
- Full-time
Educate patients and their families on recovery, prevention, and self-management strategies.
Added 36 mins ago
H
Project Assistant
Harbourmead
Vancouver, BC
- Full-time
…project support team manages the operational workflows and delivery milestones that keep our campaign teams fully…
Added 36 mins ago
SB
Team Member
Splitsville Bowl
Nanaimo, BC
- Part-time
Access to our in-house management training programs
Added 36 mins ago
TU
Safety & Environment Internship - Starting Summer 2027
targetjobs UK
Didsbury, AB
- Volunteer
The Safety & Environment Intern will work with the HSE team here at Nordex UK & Ireland to support with the delivery of safety and environmental initiatives across the Nordex UK & Ireland…
Added 36 mins ago
LH
Registered Massage Therapist
Lifemark Health Group
Calgary, AB
- Full-time
Educate patients and their families on recovery, prevention, and self-management strategies.
Added 36 mins ago
CS
Instructor, Cyber-Defender Ethical Hacking (Calgary)
Circuit Stream
Calgary, AB
- $1,650 CAD / week
- Contract
Create an inclusive, positive classroom environment and use appropriate behavior-management techniques to reinforce expectations, rules, responsible technology use, and safety requirements.
Added 51 mins ago
NA
Security & Technology Services Manager
New Age Group
Concord, ON
- Full-time
The Security & Technology Services Manager is the senior technical leader responsible for the development, delivery, support, programming, integration, cybersecurity, managed technology…
Added 51 mins ago
SC
shift supervisor - Store# 55535, BOWMANVILLE CAFE
Starbucks Coffee Company
Bowmanville, ON
- Full-time
Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.

Customer Service Representative

Canada

The compensation for this position is between $54,300 and $67,900 annually, based on experience and qualifications. · Full-time

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Job details

Pay: The compensation for this position is between $54,300 and $67,900 annually, based on experience and qualifications.
Job type: Full-time
Experience: Minimum 5 years of experience as a customer service representative
Posting language: English
Posted: Nov 5, 2026

Original job description

Customer Service Representative – Oakville, ON

IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.

We currently have an exciting full time, permanent opportunity as a Customer Service Representative. This role support multiple accounts and work across all levels of the organization, in addition to serving our customers externally.

This role is based in our Oakville, ON office and reports to the Customer Service Manager. It is a hybrid position with three days/week on-site.

Do not miss the opportunity to join a diverse group of people-centric professionals, leaders with vision and rapid problem solvers, entrepreneurs in spirit and status quo-fighters!

The compensation for this position is between $54,300 and $67,900 annually, based on experience and qualifications.

Principal Responsibilities

The incumbent will work in a fast-paced, high volume environment to respond to customer requests for orders, quotes, product inquires and stock checks/price, maintaining the highest quality of customer service:

Respond to inquiries regarding the status of customer orders, price, delivery, or technical support
Resolve delays, service problems and disputes
Enter, release, and track customer orders via EDI, fax, and phone, using our in house ERP solution
Verify customer account numbers, pricing, terms, delivery requirements
Track backorders and ensure production, purchasing and distribution are reacting accordingly
Liaise with other departments from the service team to ensure proper service from all directions
Provide technical support by referring to various IPEX publications
Respond to all customer inquiries in a timely manner

Key Performance Features

High drive for building strong customer relationships based on customer satisfaction
Overall management of sales orders and customer inquiries
Understanding of pricing relationships, and/or ability to organize price information
A firm grasp of the IPEX computer system
Relationship with internal colleagues, and ability to resolve problems and disputes by consulting with the appropriate team members
Positive attitude and team focused outlook
High degree of organization and accuracy
Professional telephone manner and skills

Qualifications & Experience

Professional, with a demonstrated commitment to providing excellent customer service
Comfortable interacting with all levels of the organization
Minimum 5 years of experience as a customer service representative
Excellent time management and follow-up skills, including the ability to effectively balance quality and quantity of output
Excellent computer and internet skills, especially Microsoft Office 365
Demonstrated ability to effectively resolve customer issues and complaints patiently
Strong written and verbal communication skills
Good team player including the demonstrated ability to contribute to and foster a positive team environment
Industry experience is an asset
SAP knowledge an asset

IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Accommodation requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR at HR@ipexna.com

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More about this job

Responsibilities

The incumbent will manage high-volume customer inquiries, including order processing, pricing, and technical support. They will also resolve service issues and coordinate with internal departments to ensure accurate and timely order fulfillment.

Requirements

Candidates must have a minimum of 5 years of experience in a customer service role and possess strong computer skills, particularly with Microsoft Office 365. Excellent communication, organizational, and problem-solving abilities are essential for this position.

Skills

Customer Service
Order Management
Technical Support
Microsoft Office 365
ERP Solutions
Problem Solving
Time Management
Communication Skills
Relationship Building
Data Entry
Pricing Analysis
Conflict Resolution
SAP
EDI

Visa sponsorship

Not detected in the job text

Keywords

Customer Service Representative
Plastic Piping Systems
Order Processing
ERP
EDI
Technical Support
Microsoft Office 365
Sales Orders
Inventory Management
Pricing
Backorders
Distribution
Communication
Time Management
SAP
Relationship Management
Problem Solving
Manufacturing
Logistics

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