Jobs in Canada

25+ jobs

Added 11 mins ago
Delta Dartmouth - Banquet Server
The Armour Group Limited
Dartmouth, NS
Reporting to the Banquet Manager and Supervisor, the Banquet Server will be responsible for ensuring guest and associate satisfaction while maintaining hotel standards.
Added 11 mins ago
Fund Accountant
SGGG Fund Services Inc.
Toronto, ON
We are seeking an organized and detail-oriented Fund Accountant to join our team. Reporting to the Manager, Fund Accounting, this entry-level role supports operational excellence by…
Added 11 mins ago
TJ
Part-time Receptionist - Jim Pattison Toyota Downtown
The Jim Pattison Auto Group
Vancouver, BC
- Part-time
This role reports to the Office Manager of the dealership.
Added 11 mins ago
Automotive Lot Attendant - Jim Pattison Toyota Downtown
The Jim Pattison Auto Group
Vancouver, BC
This role reports to the Sales Manager of the dealership.
Added 11 mins ago
Body Shop Production Coordinator
The Jim Pattison Auto Group
Winnipeg, MB
Added 11 mins ago
Bodyshop Customer Service Representative - Subaru
The Jim Pattison Auto Group
Winnipeg, MB
Added 11 mins ago
Car Jockey - Subaru
The Jim Pattison Auto Group
Victoria, BC
Added 11 mins ago
Lot Attendant - Subaru
The Jim Pattison Auto Group
Port Coquitlam, BC
Added 11 mins ago
Detailer - Toyota
The Jim Pattison Auto Group
Winnipeg, MB
Added 11 mins ago
Car Wash Attendant - Toyota
The Jim Pattison Auto Group
Duncan, BC
Added 11 mins ago
Niagara- 310T Truck & Coach Apprentice/Technician (Truck Mechanic)
Human Resources
Niagara Falls, ON · Niagara-on-the-Lake, ON
Added 11 mins ago
Project Manager - Calgary
Strategic Group
Calgary, AB
We are seeking a Projects Manager in the multi-family residential construction industry. This role offers career growth opportunities, exposure to new construction methods, and involvement…
Added 11 mins ago
FH
Registered Nurse, Medicine, Royal Columbian Hospital
Fraser Health
New Westminster, BC
- Full-time
Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.
Added 11 mins ago
NB
Associate
National Bank of Canada
Trois-Rivières, QC · Greater Trois-Rivieres Metropolitan Area
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 11 mins ago
LH
Massage Therapist
Lifemark Health Group
Cold Lake, AB
- Full-time
Opportunities for management roles, including Clinic Director and Regional Manager positions.
Added 11 mins ago
BG
Draughtsman - Civil
Bondada Group
Burlington, ON
- Full-time
Added 11 mins ago
AH
Registered Nurse
Alberta Health Services
Drayton Valley, AB
- Temporary
…Physicians, Unit Clerks, and Health Care Aides. Reporting to the Unit Manager, the RN will be committed to providing open communication and feedback with respect for colleagues, care…
Added 11 mins ago
AH
Administrative Support IV
Alberta Health Services
Grande Prairie, AB
- Part-time
…Provides advanced administrative or specialized support to the Manager. Processes daily work orders and invoice payments; and creates and maintains operational parking reports, cash…
Added 11 mins ago
AH
Registered Nurse
Alberta Health Services
Wetaskiwin, AB
- Part-time
…Registered Nurse (RN). This position will report to the Unit Manager - Wetaskiwin and will support the medical unit. The RN will be committed to providing open communication and feedback…
Added 11 mins ago
AH
Manager
Alberta Health Services
Fort McMurray, AB
- Full-time
…in providing quality patient and family-centred care as the Manager of the Clinical Support Services and Allied Health Teams. Your superior communication skills will be vital as you build…
Added 11 mins ago
AH
Licensed Practical Nurse
Alberta Health Services
Wetaskiwin, AB
- Part-time
…and Health Care Aides. This position will report to the Unit Manager - Wetaskiwin and will support the surgical/medical/telemetry units. The LPN will be committed to providing open…
Added 11 mins ago
AH
Service Worker I
Alberta Health Services
Lloydminster, AB
- Part-time
…move onto Buddy Shifts. Buddy Shifts are scheduled by the Unit Manager (2 weeks). A satisfactory performance is required during Buddy Shifts to be considered a…
Added 11 mins ago
AH
Supervisor
Alberta Health Services
AB · Edmonton, AB
- Part-time
Reporting to the Manager, Patient Food Services, the Supervisor has responsibility for maintaining operations at the site level, aligning AHS, NFS and site priorities with the delivery of…
Added 11 mins ago
AH
Cardiology Technologist I
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
…wheelchair. A satisfactory reference from your current direct manager will be required prior to…
Added 11 mins ago
C
Personal Support Service Worker
Cota
Toronto, ON
- Full-time
Liaises regularly with the assigned Primary Workers and applicable Supervisor/Manager, to confirm requirements and plans for personal support services and to ensure accurate and timely…

Customer Service Representative

Canada

The compensation for this position is between $54,300 and $67,900 annually, based on experience and qualifications. · Full-time

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Job details

Pay: The compensation for this position is between $54,300 and $67,900 annually, based on experience and qualifications.
Job type: Full-time
Experience: Minimum 5 years of experience as a customer service representative
Posting language: English
Posted: Nov 5, 2026

Original job description

Customer Service Representative – Oakville, ON

IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.

We currently have an exciting full time, permanent opportunity as a Customer Service Representative. This role support multiple accounts and work across all levels of the organization, in addition to serving our customers externally.

This role is based in our Oakville, ON office and reports to the Customer Service Manager. It is a hybrid position with three days/week on-site.

Do not miss the opportunity to join a diverse group of people-centric professionals, leaders with vision and rapid problem solvers, entrepreneurs in spirit and status quo-fighters!

The compensation for this position is between $54,300 and $67,900 annually, based on experience and qualifications.

Principal Responsibilities

The incumbent will work in a fast-paced, high volume environment to respond to customer requests for orders, quotes, product inquires and stock checks/price, maintaining the highest quality of customer service:

Respond to inquiries regarding the status of customer orders, price, delivery, or technical support
Resolve delays, service problems and disputes
Enter, release, and track customer orders via EDI, fax, and phone, using our in house ERP solution
Verify customer account numbers, pricing, terms, delivery requirements
Track backorders and ensure production, purchasing and distribution are reacting accordingly
Liaise with other departments from the service team to ensure proper service from all directions
Provide technical support by referring to various IPEX publications
Respond to all customer inquiries in a timely manner

Key Performance Features

High drive for building strong customer relationships based on customer satisfaction
Overall management of sales orders and customer inquiries
Understanding of pricing relationships, and/or ability to organize price information
A firm grasp of the IPEX computer system
Relationship with internal colleagues, and ability to resolve problems and disputes by consulting with the appropriate team members
Positive attitude and team focused outlook
High degree of organization and accuracy
Professional telephone manner and skills

Qualifications & Experience

Professional, with a demonstrated commitment to providing excellent customer service
Comfortable interacting with all levels of the organization
Minimum 5 years of experience as a customer service representative
Excellent time management and follow-up skills, including the ability to effectively balance quality and quantity of output
Excellent computer and internet skills, especially Microsoft Office 365
Demonstrated ability to effectively resolve customer issues and complaints patiently
Strong written and verbal communication skills
Good team player including the demonstrated ability to contribute to and foster a positive team environment
Industry experience is an asset
SAP knowledge an asset

IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Accommodation requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR at HR@ipexna.com

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More about this job

Responsibilities

The incumbent will manage high-volume customer inquiries, including order processing, pricing, and technical support. They will also resolve service issues and coordinate with internal departments to ensure accurate and timely order fulfillment.

Requirements

Candidates must have a minimum of 5 years of experience in a customer service role and possess strong computer skills, particularly with Microsoft Office 365. Excellent communication, organizational, and problem-solving abilities are essential for this position.

Skills

Customer Service
Order Management
Technical Support
Microsoft Office 365
ERP Solutions
Problem Solving
Time Management
Communication Skills
Relationship Building
Data Entry
Pricing Analysis
Conflict Resolution
SAP
EDI

Visa sponsorship

Not detected in the job text

Keywords

Customer Service Representative
Plastic Piping Systems
Order Processing
ERP
EDI
Technical Support
Microsoft Office 365
Sales Orders
Inventory Management
Pricing
Backorders
Distribution
Communication
Time Management
SAP
Relationship Management
Problem Solving
Manufacturing
Logistics

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