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25+ jobs

Added 6 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Peterborough, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 6 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Vancouver, BC · Capilano Thrift Store
- Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 21 mins ago
CC
Assistant Store Manager
Canna Cabana
Regina, SK · Coronation Park, Regina, SK
- Full-time
Strong customer service and troubleshooting skills.
Added 21 mins ago
IG
Customer Service Representative
IPEX Group
Canada
- Full-time
This role is based in our Oakville, ON office and reports to the Customer Service Manager. It is a hybrid position with three days/week on-site.
Added 21 mins ago
A
Customer Service Representative
Aliaxis
Canada
- Full-time
This role is based in our Oakville, ON office and reports to the Customer Service Manager. It is a hybrid position with three days/week on-site.
Added 51 mins ago
NA
Security & Technology Services Manager
New Age Group
Concord, ON
- Full-time
This role leads the Security & Integration Support Team and serves as the highest escalation point for all customer-facing technology platforms. The Security & Technology Services Manager…
Added 51 mins ago
NA
Senior Security Systems Technician
New Age Group
Concord, ON
- Full-time
The Senior Security Systems Technician serves as a technical leader within the organization and is responsible for advanced installations, commissioning, troubleshooting, inspections,…
Added 51 mins ago
NA
Level 1 Security Systems Technician
New Age Group
Concord, ON
- Full-time
…high-quality workmanship, innovative solutions, and exceptional customer experiences. Our technicians work with leading manufacturers and technologies while benefiting from ongoing…
Added 51 mins ago
NA
Apprentice Security Systems Technician
New Age Group
Concord, ON
- $22 CAD / hour
- Full-time
…intrusion alarms, access control systems, safety procedures, customer service, and professional work…
Added 51 mins ago
NA
Level II Security Systems Technician
New Age Group
Concord, ON
- $45 CAD / hour
- Full-time
The Level II Technician serves as a technical leader within the organization and is responsible for advanced installations, commissioning, troubleshooting, inspections, quality assurance,…
Added 1 hour ago
SD
Specialist, Patient Care
Shoppers Drug Mart
Mississauga, ON
- Full-time
…support program. The PCS is responsible for ensuring program service offerings are managed and delivered effectively with the highest quality customer service. This colleague is action…
Added 1 hour ago
CC
Retail Shift Leader
Canna Cabana
Slave Lake, AB
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 1 hour ago
E
Senior Transportation Engineer
Englobe
Saint John, NB
- Full-time
Prepare and oversee design drawings, quantity take-offs, cost estimates, technical memoranda, design briefs, and construction specifications;
Added 1 hour ago
CM
Store Manager - Parksville
Choices Market
Parksville, BC
- Full-time
…quality driven leadership style. Alongside the Assistant Store Manager you will be responsible for team member hiring, development and administration, as well as ensuring the delivery of…
Added 2 hours ago
A
Avaya Aura Security Remediation Consultant
Anovia
Remote, Canada
- $36 to $43 CAD / hour
- Temporary
- Remote
…systems, apply interim hardening, and install Avaya Security Service Packs during agreed maintenance windows, working directly with the client’s team…
Added 2 hours ago
BE
Mechanic - Shop Foreman
Battlefield Equipment Rentals
Timmins, ON
- Full-time
…mechanics, we want to hear from you. As a key member of the Service team, the Mechanic Shop Foreman plays a vital role in keeping our rental fleet and customer equipment operating safely,…
Added 2 hours ago
BE
Mechanic - Shop Lead
Battlefield Equipment Rentals
Sudbury, ON
- Full-time
…mechanics, we want to hear from you. As a key member of the Service team, the Lead Heavy Equipment Mechanic plays a vital role in keeping our rental fleet and customer equipment operating…
Added 3 hours ago
SL
Store General Manager (3 Month Contract)
Sporting Life
Toronto, ON · Etobicoke, ON
- Contract
Serve as a role model for customer service excellence, ensuring a best-in-class shopping experience.
Added 3 hours ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Under the general supervision of the HAF Project Manager, you will be part of a high-caliber cross functional team leading the E-Permitting Initiative under the City of Saint John Housing…
Added 3 hours ago
FC
Member Experience Representative (Temporary up to 12 months) - Repost
FirstOntario Credit Union
Hamilton, ON
- Full-time
…providing the optimal member experience through exceptional member service and identifying and providing solutions for members' financial needs. The Member Experience Representative will…
Added 3 hours ago
WC
Pharmacy Assistant
Walmart Canada
ON · Hannon, ON
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 3 hours ago
A
Quality Assurance Technician
Arrow
Stratford, ON
- Full-time
…providing innovative design, quality craftsmanship, and exceptional customer…
Added 3 hours ago
J
Senior Manager, Credit Risk
Jobber
Remote, Canada
- Full-time
- Remote
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service…
Added 3 hours ago
FT
Red Seal Automotive Technician (Vancouver, Marine Drive)
Fountain Tire
Vancouver, BC
- Other
Completing approved service on customer vehicles
Added 3 hours ago
FT
Automotive Technician (310S & 310T)
Fountain Tire
Sudbury, ON · Val Caron, ON
- Other
Completing approved service on customer vehicles

Customer Service Representative

Canada

The compensation for this position is between $54,300 and $67,900 annually, based on experience and qualifications. · Full-time

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Job details

Pay: The compensation for this position is between $54,300 and $67,900 annually, based on experience and qualifications.
Job type: Full-time
Experience: Minimum 5 years of experience as a customer service representative
Posting language: English
Posted: Nov 5, 2026

Original job description

Customer Service Representative – Oakville, ON

IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.

We currently have an exciting full time, permanent opportunity as a Customer Service Representative. This role support multiple accounts and work across all levels of the organization, in addition to serving our customers externally.

This role is based in our Oakville, ON office and reports to the Customer Service Manager. It is a hybrid position with three days/week on-site.

Do not miss the opportunity to join a diverse group of people-centric professionals, leaders with vision and rapid problem solvers, entrepreneurs in spirit and status quo-fighters!

The compensation for this position is between $54,300 and $67,900 annually, based on experience and qualifications.

Principal Responsibilities

The incumbent will work in a fast-paced, high volume environment to respond to customer requests for orders, quotes, product inquires and stock checks/price, maintaining the highest quality of customer service:

Respond to inquiries regarding the status of customer orders, price, delivery, or technical support
Resolve delays, service problems and disputes
Enter, release, and track customer orders via EDI, fax, and phone, using our in house ERP solution
Verify customer account numbers, pricing, terms, delivery requirements
Track backorders and ensure production, purchasing and distribution are reacting accordingly
Liaise with other departments from the service team to ensure proper service from all directions
Provide technical support by referring to various IPEX publications
Respond to all customer inquiries in a timely manner

Key Performance Features

High drive for building strong customer relationships based on customer satisfaction
Overall management of sales orders and customer inquiries
Understanding of pricing relationships, and/or ability to organize price information
A firm grasp of the IPEX computer system
Relationship with internal colleagues, and ability to resolve problems and disputes by consulting with the appropriate team members
Positive attitude and team focused outlook
High degree of organization and accuracy
Professional telephone manner and skills

Qualifications & Experience

Professional, with a demonstrated commitment to providing excellent customer service
Comfortable interacting with all levels of the organization
Minimum 5 years of experience as a customer service representative
Excellent time management and follow-up skills, including the ability to effectively balance quality and quantity of output
Excellent computer and internet skills, especially Microsoft Office 365
Demonstrated ability to effectively resolve customer issues and complaints patiently
Strong written and verbal communication skills
Good team player including the demonstrated ability to contribute to and foster a positive team environment
Industry experience is an asset
SAP knowledge an asset

IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Accommodation requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR at HR@ipexna.com

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More about this job

Responsibilities

The incumbent will manage high-volume customer inquiries, including order processing, pricing, and technical support. They will also resolve service issues and coordinate with internal departments to ensure accurate and timely order fulfillment.

Requirements

Candidates must have a minimum of 5 years of experience in a customer service role and possess strong computer skills, particularly with Microsoft Office 365. Excellent communication, organizational, and problem-solving abilities are essential for this position.

Skills

Customer Service
Order Management
Technical Support
Microsoft Office 365
ERP Solutions
Problem Solving
Time Management
Communication Skills
Relationship Building
Data Entry
Pricing Analysis
Conflict Resolution
SAP
EDI

Visa sponsorship

Not detected in the job text

Keywords

Customer Service Representative
Plastic Piping Systems
Order Processing
ERP
EDI
Technical Support
Microsoft Office 365
Sales Orders
Inventory Management
Pricing
Backorders
Distribution
Communication
Time Management
SAP
Relationship Management
Problem Solving
Manufacturing
Logistics

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