Jobs in Canada

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Added 2 months ago
MO
Vocational Rehabilitation Specialist
March of Dimes Canada
Langford, BC · Victoria, BC
- $58,000 CAD / year
…support with assessments, rehabilitation and child and youth…
Added 2 months ago
VL
Apprentice, Orientation and Mobility
Vision Loss Rehabilitation Canada
Saskatoon, SK
- $29.04 CAD / hour
· Provides interventions and supports to the client in the form of direct service, resources and information, collaboration with other programs and health care providers and transition…
Added 2 months ago
Labour Relations Administrator
Aecon
Edmonton, AB
Valid driver's license required for travel to meetings and conferences
Added 2 months ago
YU
Project Manager, Academic New Program Development
Yorkville University
Toronto, ON
- $80,000 to $87,000 CAD / year
- Contract
Reporting to the Director, New Program Development, we are looking for a Project Manager, Academic New Program Development. As our new Project Manager, you will play a critical role in…
Added 6 months ago
LB
About Little Burgundy
Little Burgundy Shoes
Alberta · Rocky View County, AB
- Part-time
Added 6 months ago
J
About Journeys
Journeys
Waterloo, Ontario · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- Full-time
Completion of all training programs leading up to Co-Manager position or equivalent training
Added 7 months ago
PH
Housing Support Worker - Casual
Pacifica Housing
Nanaimo, British Columbia
- $27.86 to $30.26 CAD / hour
- Full-time
First Aid Certification is required
Added 6 months ago
A
Senior Conveyance/Municipal Project Manager
AECOM
Ottawa, Ontario
- $150,000 to $190,000 CAD / year
- Full-time
…major markets to deliver comprehensive solutions that safeguard human health and the…
Added 6 months ago
TL
Case Manager - Life Train
The Link: Youth and Family Supports
Winnipeg, Manitoba
- Internship
…a sense of being, pride, and purpose. With over 15 diverse programs, The Link has a community of caring staff that work together to provide support through a 24-hour crisis line, youth…
Added 6 months ago
PH
Research Assistant 2, Innate Lymphoid Cell and NK Cell Engineering, Crome Lab, Terry Fox Lab - BC Cancer Vancouver
Provincial Health Services Authority
Vancouver, British Columbia
- Full-time
…and natural killer (NK) cell biology. The program integrates human immunology, immune cell engineering, and preclinical modeling to understand and manipulate lymphocyte function across…
Added 6 months ago
R
Quality Assurance and Compliance Specialist
Reena
Toronto, Ontario
- Full-time
…during any stage of the recruitment process, please notify Human…
Added 6 months ago
CR
Senior Case Manager - Roster
Canadian Red Cross
Canada
- Full-time
The Senior Case Manager provides support to individuals affected by emergencies, crises, or other challenging events by assessing needs, identifying barriers to recovery, and connecting…
Added 6 months ago
CR
Case Manager - Roster
Canadian Red Cross
Canada
- Full-time
The Case Manager is responsible for providing support to individuals affected by emergencies, crises, or other challenging events by actively listening to and understanding their needs,…
Added 6 months ago
DU
Talent Pathways - Candidate Roster for Temporary Positions
Dalhousie University
Truro, Nova Scotia
- Full-time
…We make a lasting impact by blending transformative academic programs with pioneering research on Canada’s East…
Added 4 months ago
Senior Cultural Education Analyst
Government of Alberta
Edmonton, Alberta
The Ministry of Children and Family Services funds programs and services to support vulnerable children, youth, families, and individuals to live safely and succeed in Alberta. This…
Added 4 months ago
SS
Senior Manager, People Operations & Total Rewards
Safe Software
Remote, Canada
- $126,500 to $157,000 CAD / year
- Full-time
- Remote
Safe Software is looking for a Senior Manager, People Operations & Total Rewards to join our HR team. As Senior Manager, you will own compensation philosophy and architecture, total rewards…
Added 4 months ago
Human Resources Generalist
AV Group NB Inc.
Atholville, New Brunswick
The ideal candidate must have a desire to succeed and grow while utilizing their service driven personality
Added 4 months ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Dartmouth, Nova Scotia
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 4 months ago
Cannabis Store Manager
Calgary Co-op
Calgary, Alberta
Calgary Co-op is seeking a Cannabis Manager to become a member of our co-operative team. Responsible for the overall operation of their Cannabis location to improve service, program…
Added 2 months ago
MR
Director, Product Innovation
Munich Re
Toronto, ON
- $145,170 to $169,365 CAD / year
Prior strategy consulting experience (e.g., strategy consulting Engagement Manager/Senior Manager level) or equivalent internal strategy/innovation consulting experience is an asset
Added 4 months ago
R
Materials Planning Manager
RTX
Midland, Ontario
- Full-time
Qualification You Must Have
Added 2 months ago
MI
Senior Human Resources Generalist
Magna International
Aurora, ON
- Full-time
Reporting to the Senior Manager, Corporate Human Resources, the Senior Human Resources Generalist plays a key role in supporting HR programs, policies, and initiatives at the Magna…
Added 4 months ago
AS
Canada Case Manager
Alight Solutions
Canada
- Full-time
It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power…
Added 2 months ago
Manager - Audit - Enterprise, Assurance
EY
Montreal, QC
To qualify for the role you must have
Added 4 months ago
Housing Advisor
Government of Alberta
Calgary, Alberta
Reporting to the Manager, South Housing Operations, the Housing Advisor serves as the primary liaison between the Government of Alberta and Housing Management Bodies (HMBs) across the…

Alight Solutions

Canada Case Manager

Canada

Full-time

Apply on alight.wd5.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Overall, 6 years of work experience.
Posting language: English
Posted: Jul 14, 2026

Original job description

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – Be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com.

Role Description

The Process Lead is a domain expert who is responsible for operational performance, including meeting and exceeding contractual performance standards for the respective services. This position would facilitate- transition of new work / process, synergize with various upstream and downstream processes to identify opportunities for reducing non value ads and handoffs, work on short term assignments with significant degree of domain expertise and fair understanding of delivering ad-hoc projects.

Key Responsibilities: -

Assist in setting the team’s daily objectives, training fresh staff members, and motivating them to perform efficiently.
Root Cause Analysis of Client Performance Issues with ongoing control mechanism.
Mentoring as per any process updates received from the client’s side and to ensure that this knowledge has properly been passed on to all team members.
Build out our operational excellence capabilities to drive process improvements and process documentation (SME Expertise)
Lead Adhoc projects and cascade queries to the manager and responsible for Team Collaboration
Act as a change catalyst, support colleague engagement by enabling a positive environment and improve quality and existing processes
Ability to innovate with new ideas for continuous process improvement. Identify, share and support operational enhancements.
Transitions & Mentoring – Actively involved in knowledge transfer and process set-up
Work with US counterparts / client teams for -
- Transition of new work
- SOP updates
- SOP Writing / conversion
- Domain Level Improvements
- Tools / systems transition
- Any other Adhoc / shared project
To establish and analyze trends out of day-to-day transactions and involve peers / onshore counterparts.

Eligibility & Knowledge

Graduate in any educational stream / discipline.
Excellent verbal & written communication skills
Overall, 6 years of work experience.
Knowledge of Absence platform will be a value add (FMLA, Leave pro, Absence Connect & 360)
Sound domain expertise required
Enhanced knowledge on SOPs & procedures for aligned processes.
Ability to develop dashboard & measures to proactively manage multi- client level impacts and shares with the appropriate audience as per expected schedules

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Apply on alight.wd5.myworkdayjobs.com About employer

More about this job

Responsibilities

The Canada Case Manager is responsible for operational performance and facilitating the transition of new work processes. They will also mentor team members and drive process improvements.

Requirements

Candidates should have a graduate degree in any discipline and at least 6 years of work experience. Knowledge of absence platforms and SOPs is preferred.

Skills

Communication Skills
Root Cause Analysis
Mentoring
Process Improvement
Operational Performance
Knowledge Transfer
SOP Writing
Dashboard Development
Client Collaboration
Change Management
Team Collaboration
Project Management
Absence Management
Data Analysis
Training
Process Documentation

Benefits

Health Coverage Options
Wellbeing Programs
Support Programs
Retirement
Vacation
Sick Leave
Maternity Leave
Paternity Leave
Adoption Leave
Continuing Education
Training
Voluntary Benefit Options

Visa sponsorship

Not detected in the job text

Keywords

Absence Management
FMLA
Leave Pro
Absence Connect
360
Operational Performance
Process Improvement
SOP
Dashboard
Client Collaboration
Knowledge Transfer
Mentoring
Project Management
Data Analysis
Training
Communication Skills

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Work requirements

Jobs in Canada