Territory Manager, Digital Platform - BC Metro W

The Align Digital Platform is an integrated suite of proprietary technologies and services delivered as a seamless end-to-end solution to customers, to transform smiles and change lives. With your commercial acumen and influencing skills the Digital Platform Territory Manager (“DPTM”) will drive the sales of iTero intraoral scanners to general orthodontists / dentists and laboratory partners by applying comprehensive knowledge and expertise of our Digital Platform. 

Your primary goal is to expand the Align Digital Platform by building and leveraging influential relationships with customers to modernize their practices and provide high-quality digital restorative, orthodontic and dental hygiene care to their patients. The successful candidate will use their strong needs-based discovery and business knowledge to join our smart, diverse and fast-moving team that is moving an industry forward, from analog to digital.

Role expectations

• Manage sales territory and be a business partner to your customers to modernize and grow their business including expansion of iTero intraoral scanners and ultimate adoption of Invisalign clear aligners.
• Use insights/data/analytics combined with a proven consultative selling approach to challenge and drive customer decision making of the advantages to adopt new digital processes and tools.
• Plan and execute a territory plan, based on understanding the potential in each account and actively prospecting and pursuing new iTero opportunities in assigned territory.
• Partner with other Align sellers, clinical support, and dental laboratories within your territory to maximize customer experience and ongoing promotion of Align solutions.
• Strategically partner with channel other Align sellers (i.e. Territory Managers), clinical partners, marketing and dental laboratories within your territory to maximize customer experience and to prioritize opportunities.
• Orchestrate additional internal company resources to optimize the customer experience and provide ongoing promotion of Align /iTero solutions.

What we're looking for

• Bachelor’s degree and/or equivalent experience required.
• Minimum of 4 years of relevant experience required in a business-to-business (B2B) sales role or industry dental experience selling a medical device, capital equipment, dental, orthodontic, or other relevant combination of sales (inside or outside) and industry experience. Knowledge of Dental industry including implants, restorative and laboratories is preferred.
• Business & Marketing knowledge: Ability to have business discussions (Cash Flow Analysis, ROI, P&L) and ask the right business questions.
• Tech-savvy with a strong aptitude for navigating web-based platforms and digital tools. Solid computer proficiency with Microsoft Office applications, CRM system (Salesforce preferred) and virtual communication platforms.
• Proven track record of achieving sales goals.
• Strong interpersonal skills, adept at building and maintaining relationships with both internal and external customers.  Ability to adapt to changing circumstances.
• Organization skills, including time management, multi-tasking and attention to detail.
• High customer-service standard
• Troubleshooting ability, including research and reasoning and problem-solving skills.
• Ability to meet the physical requirements of the position which includes lifting up to 40lbs. 
• Superior English communication and presentation skills, both written and verbal. Fluent French (verbal and written) is also required for all roles based or supporting customers in the province of Quebec.
• Valid Driver’s license and maintain a good driving record.
• Must be legally entitled to work in Canada and travel to the US. 

Work Schedule / Hours:

• Standard 5 day and 40-hour work week
• Ability to travel as needed; extensively estimated at 50% within Canadian territory including overnight travel, some nights and weekends based on in-market events

Pay Transparency

If provided, base salary or wage rate ranges are the range in which Align reasonably expects to set a candidate’s pay for the posted position. Actual placement depends on the individual skills and experience level of a candidate plus the total compensation and equity across team members. For other locations outside of the primary location, the base salary range will be adjusted geographically.

For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S.

Our internship hourly rates are a standard pay determined based on the position and your location, year in school, degree, and experience.

This posting is for an existing vacancy within our organization. Canadian work experience is not required for this position.  We welcome applicants from all backgrounds.  

We use automated tools (including artificial intelligence “AI”) in our hiring process. This may include AI-based screening or assessment of applications. All final hiring decisions will be made by humans.