Jobs in Canada

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Added 13 mins ago
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Channel Development Manager
Survalent
Brampton, ON
- Full-time
The grid is transforming - and you could be at the center of it. Survalent is looking for a Channel Development Manager to build and grow the partner ecosystem behind some of North…
Added 13 mins ago
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Channel Development Manager
Survalent
Milton, ON
- Full-time
The grid is transforming - and you could be at the center of it. Survalent is looking for a Channel Development Manager to build and grow the partner ecosystem behind some of North…
Added 13 mins ago
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Channel Development Manager
Survalent
Oakville, ON
- Full-time
The grid is transforming - and you could be at the center of it. Survalent is looking for a Channel Development Manager to build and grow the partner ecosystem behind some of North…
Added 13 mins ago
BP
Project Manager
BELFOR Property Restoration Canada
Dartmouth, NS
- $70,000 to $80,000 CAD / year
- Full-time
As a Project Manager at BELFOR , you’ll oversee emergency and restoration projects from start to finish - ensuring quality, efficiency, and customer satisfaction. You’ll assess job sites,…
Added 13 mins ago
SG
Landscape Mechanic
Schill Grounds Management
Hamilton, ON
- $35 to $40 CAD / hour
- Full-time
…We’ve built a solid company on that very philosophy. Dependable care for employees, clients and their properties is our…
Added 13 mins ago
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Gestionnaire principal, Ingénierie de projets / Senior Manager, Project Engineering
RTX
Mississauga, ON · Longueuil, QC
- Full-time
Added 13 mins ago
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Assessor Coordinator Degree
HealthCareersInSask.ca
Melfort, SK
- Full-time
Job Description: Reporting to the Manager, the incumbent is responsible for the screening and coordination of initial service requests for all programs within Mental Health and Addictions…
Added 13 mins ago
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Pharm D Degree
HealthCareersInSask.ca
Regina, SK
- Full-time
…Health Authority. The Pharmacist- PharmD- Degree reports to the Manager. "Preference for this position will be given to HSAS members in accordance with the terms and conditions of the…
Added 13 mins ago
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Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Regina, SK
- Full-time
…Health Authority through provision of safe quality nursing care to clients. The Registered Nurse is responsible to the Manager of a designated…
Added 13 mins ago
Team Lead, Network
Trans Mountain
Calgary, AB
Must have a valid Class 5 driver’s license
Added 13 mins ago
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Office Manager
Sienna Senior Living
Toronto, ON · North York, ON
- Full-time
At Sienna Senior Living, our commitment to enhancing the daily lives of our residents extends far beyond clinical care. Integral to this mission are our dedicated leaders and their teams…
Added 13 mins ago
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Sales Consultant ll - New Glasgow
Sysco
Halifax, NS · Sysco Halifax
- Full-time
Utilizes PMT & Deal Manager to support territory and market share growth
Added 13 mins ago
Licensed Practical Nurse (LPN) - Concordia Place
Winnipeg Regional Health Authority
Winnipeg, MB
Rotating shifts and weekends may be required
Added 13 mins ago
Recreation Facilitator - Charleswood Adult Care Program
Winnipeg Regional Health Authority
Winnipeg, MB
Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a…
Added 13 mins ago
VC
Manager Home and Community Care (RN) - Full-time
VON Canada (Nova Scotia)
Lunenburg, NS
- Full-time
The Manager Home and Community Care (HCC) - Registered Nurse provides professional and practice leadership to staff and is responsible for ensuring the provision of safe, effective quality…
Added 13 mins ago
TH
Physiotherapist -CVH Physio AHRT
Trillium Health Partners
Mississauga, ON
- Full-time
The Clinical Resource Team (CRT) is a vital component of ensuring uninterrupted patient care delivery by providing coverage for absence and surge spaces across multiple units and sites.…
Added 13 mins ago
Registered Nurse, Birth Unit
Nova Scotia Health and IWK Health
Halifax, NS
11.25-hour rotating shifts (0700-1900, 1900-0700) · Must have demonstrated ability to collaborate with families
Added 13 mins ago
Outreach, Engagement & Events Coordinator (Term)
University of Toronto
Mississauga, ON
…staff, who power our campus with curiosity, connection and care. We work together to spark life-changing research and innovation, make an indelible mark on the world by building equitable…
Added 13 mins ago
Territory Manager, CAD/CAM Alberta
Dentsply Sirona, Inc
BC · Canada Home Office, BC
Dentsply Sirona’s products provide innovative, high-quality, and effective solutions to advance patient care and deliver better and safer dental care. Dentsply Sirona’s headquarter is…
Added 29 mins ago
TC
Resource/ Adoption Worker
The Children's Aid Society of the District of Thunder Bay
Thunder Bay, ON
- $60,824 to $75,057 CAD / year
- Contract
Reporting to a Service Manager, the incumbent carries out a number of tasks related to the provision of alternative care and adoption services including: recruiting, screening, approving,…
Added 29 mins ago
TC
Resource/ Adoption Worker
The Children's Aid Society of the District of Thunder Bay
Thunder Bay, ON
- $60,824 to $75,057 CAD / year
- Full-time
Reporting to a Service Manager, the incumbent carries out a number of tasks related to the provision of alternative care and adoption services including: recruiting, screening, approving,…
Added 29 mins ago
ML
Project Engineer
Maple Leaf Foods Inc.
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Full-time
…better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing…
Added 29 mins ago
CO
Water Consultant
Culligan of Canada
Saskatoon, SK
- $60,000 to $100,000 CAD / year
- Full-time
Communicate with the Sales Manager on leads and scheduled appointments.
Added 29 mins ago
UH
Administrative Assistant II - Medical, Arthritis Program Low Back
University Health Network
Toronto, ON
- Full-time
…and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology,…
Added 29 mins ago
UH
Project Manager - FM-PRO Redevelopment
University Health Network
Toronto, ON
- Full-time
…and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology,…

Alimentation Couche-Tard

Customer Service Agent - Claims

Laval, QC, Canada

On-site

Internship

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Internship
Workplace: On-site
Apply by: Nov 25, 2026
Experience: Minimum of 1 year of relevant experience in customer service (telephone);
Posting language: English
Posted: Oct 26, 2026

Original job description

JOIN OUR TEAM!

At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on the go. Then, you know what Couche-Tard/Circle K is. We have grown into a successful global company with over 17,000 stores in 29 countries, serving almost 9 million customers every day. In total, approximately 149,000 people work in our stores and offices. We make journeys easier by offering fast and friendly service. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey’s going, we can help you get there.   Are you ready to grow your career? Let's grow together!

Claims Customer service agent

Department: Accounting

Location: On site, Distribution Center, 5540, rue Ernest-Cormier, Laval (Québec) H7C 2T1

Type of employment: Permanent, Full Time (37,5 hours)

THE ROLE

Reporting to the Claims Manager, the Agent acts as the first point of contact for operators and customers in all matters related to insurance claims. The Agent handles bodily injury claims, claims following a damage to the company property/buildings or third-party property damages as well as car fleet claims.

What You’ll Do

Want to start your career with us? Here's an overview of the main responsibilities of this position:

Act as a contact person for operators in the event of a bodily injury claims, damage to the company property/building, third-party property damages as well as car fleet claims;
Coordinate claim files according to established protocols (e.g. billing and/or reimbursement);
Follow up with operations, clients and insurer and/or claims adjuster;
Handle telephone complaints related to customer service claims;
Synthesize the documents necessary for the production of various statistical reports;
Answer calls and emails;
Provide administrative support to the Insurance and Claims department;
Intervene and deal with the various parties involved.

What You’ll Need

We want you to join our team! Here's what we're looking for:

Education

DEC in secretary or administration.

Experience

Minimum of 1 year of relevant experience in customer service (telephone);
Experience in administrative support (asset);
Experience in the insurance industry and in the management of claims files and knowledge of Report Excel will be considered an asset;

Knowledge And Skills

Excellent command of the Office suite;
Rigor, organizational skills and ability to manage priorities;
Diplomacy, autonomy;
Strong aptitude for customer service and negotiation.

Language Skills

Bilingualism required (Advanced French and English) both spoken and written, as the person will be required to work and communicate regularly in English while performing the tasks outlined above. Specifically, the role requires collaboration with global teams.

Why You Should Work Here

At Couche-Tard/Circle K, we believe that our team members are the heart and soul of our business. When you join us, you're not just getting a job – you're becoming part of a vibrant community where your talents are valued, your growth is nurtured, and your contributions make a real difference. Here's why you'll love working with us:

Benefits Package

Group Insurance Program: Stay healthy and happy! Our plan provides you with the flexibility to choose coverage that best meets your needs and add optional insurance (health and dental care, long-term disability, life insurance, health spending account)
Pension Plan: Plan for your future and retire with peace of mind with our pension plan, helping you build a secure financial future.
Share Purchase Plan: Invest in your future and share in our success with our employee stock purchase plan, allowing you to become a shareholder of Couche-Tard/Circle K.
Paid Time Off: Recharge and rejuvenate with paid time off, including vacation days, sick days, and personal days to help you maintain a healthy work-life balance.

Additional Perks

Employee Discounts: Enjoy exclusive discounts on our products and services, making it even easier to fuel up and stock up on your favorite goodies.
Training and Development: Grow your skills and advance your career with access to ongoing training and development opportunities, including workshops, seminars, and online courses.
Recognition and Rewards: We celebrate our team's achievements and milestones with a range of recognition programs, rewards, and incentives to show our appreciation for your hard work and dedication.
Mentorship Program: Take your career to new heights with our mentorship program, where seasoned professionals provide guidance, support, and valuable insights to help you reach your full potential.
Scholarship Program: Invest in your education and future success with our scholarship program, available not only to our employees but also to their children. We're committed to supporting your lifelong learning journey and empowering you to achieve your academic and career goals.

INTERESTED? You are only a few clicks away from joining an exceptional company! Visit our careers page at https://workwithus.circlek.com/ca/en to submit your application. We can't wait to hear from you!

At Couche-Tard/Circle K, we're committed to fostering an inclusive and diverse workplace where everyone is treated with respect and dignity. We welcome individuals from all backgrounds and walks of life to join our team and contribute their unique perspectives and talents.

We thank all candidates for their interest in this position. Please note that only selected candidates will be contacted for further steps in the hiring process.

Couche-Tard / Circle K valorise la diversité et de l’inclusion et vise à créer un milieu de travail sain, accessible et gratifiant qui met en valeur la contribution unique de nos employés au succès de notre entreprise. En tant qu'employeur qui s'engage à respecter l'équité en matière d'emploi, nous encourageons les candidatures les plus diverses afin de pouvoir nous doter d’un effectif varié et représentatif de nos clients et des communautés que l’on sert. Des accommodements sont disponibles sur demande pour les candidats qui participent à tous les aspects du processus de sélection.

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More about this job

Responsibilities

Serve as the first point of contact for operators and customers regarding bodily injury, property damage, and vehicle fleet claims. Coordinate claim files, follow up with operations, clients, insurers, and adjusters, handle claim-related customer complaints, prepare information for statistical reports, and provide administrative support to the Insurance and Claims department.

Requirements

A DEC in secretarial studies or administration and at least one year of relevant telephone customer service experience are required. Candidates need advanced spoken and written French and English, strong Microsoft Office skills, and organizational, prioritization, diplomatic, autonomous, customer service, and negotiation abilities; administrative support and insurance claims experience are assets.

Skills

Customer Service
Telephone Support
Claims Coordination
Insurance Claims Management
Administrative Support
Microsoft Office
Excel
Organization
Prioritization
Diplomacy
Autonomy
Negotiation
Written Communication
Verbal Communication
Bilingual Communication

Benefits

Group Insurance
Health Insurance
Dental Insurance
Long-Term Disability Insurance
Life Insurance
Health Spending Account
Pension Plan
Employee Stock Purchase Plan
Paid Vacation
Paid Sick Leave
Paid Personal Days
Employee Discounts
Training and Development
Recognition and Rewards
Mentorship Program
Scholarship Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Insurance Claims
Bodily Injury Claims
Property Damage Claims
Vehicle Fleet Claims
Claims Coordination
Claims Files
Billing
Reimbursement
Insurers
Claims Adjusters
Telephone Support
Customer Complaints
Statistical Reports
Administrative Support
Microsoft Office
Excel
Operations
Prioritization
Diplomacy
Negotiation
French
English
Accounting
Retail

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Work requirements

Jobs in Canada