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Added 9 mins ago
DB
Part Time Bridal Sales
David's Bridal
Cambridge, ON
- $16 to $25.8 CAD / hour
- Part-time
The Stylist is responsible for providing and maintaining a positive, friendly, empathetic and professional selling experience with all customers. Stylists are responsible for providing…
Added 9 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 9 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 9 mins ago
K
Seasonal Sales Associate (Upper Canada Mall)
Knix
Newmarket, ON
- $19.7 CAD / hour
- Temporary
As a Sales Associate at Knix, you play a key role in creating a warm, inclusive, and confidence-building experience for every customer who walks through our doors. From first hello to…
Added 23 mins ago
S
Operations Consultant - Full Time
Sephora
NB · Saint John, NB
- $17.65 to $22.05 CAD / hour
- Full-time
Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager.
Added 23 mins ago
ML
Hospitality Manager - Retail
MAPLE LEAF LOUNGE
Toronto, ON
- Full-time
The salary for this position is $60,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary,…
Added 38 mins ago
TH
Merchandising Execution Associate Part Time - 7255 Cranbrook
The Home Depot Canada
Cranbrook, BC
- Part-time
…organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and…
Added 38 mins ago
TH
Hardware Sales Associate Part-Time - 7255 Cranbrook
The Home Depot Canada
Cranbrook, BC
- Part-time
…position know how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Sales associates maintain the in-stock…
Added 38 mins ago
TH
Associé, Ventes
The Home Depot Canada
Cranbrook, BC
- Part-time
…position know how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Sales associates maintain the in-stock…
Added 1 hour ago
RP
Pharmacy Manager
Rexall Pharmacy Group Ltd.
Port Elgin, ON
- $65 to $70 CAD / hour
- Full-time
…recognized for our diversity, inclusion, and exceptional employee experience, we…
Added 1 hour ago
EI
Project Manager
Ebco Industries Ltd.
Vancouver, BC · Greater Vancouver Metropolitan Area
- $70,000 to $90,000 CAD / year
- Full-time
Prepare material take off from customer supplied drawings, and source pricing on material required.
Added 1 hour ago
Assistant Manager II
EssilorLuxottica Group
Vaughan, ON
…We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and…
Added 1 hour ago
CB
Baker - Kensington
COBS Bread
Calgary, AB
- Full-time
Work alongside your team to keep the bakery clean, and contribute to a great customer experience.
Added 1 hour ago
AC
Associate Manager, Subscriptions
Arts Club Theatre Company
Vancouver, BC
- $56,000 to $62,000 CAD / year
- Full-time
We are seeking a talented, driven, and enthusiastic arts administrator to join our team as the Associate Manager, Subscriptions. The ideal candidate is experienced in customer data…
Added 1 hour ago
CB
Baker - Marda Loop
COBS Bread
Calgary, AB
- Full-time
Work alongside your team to keep the bakery clean, and contribute to a great customer experience
Added 1 hour ago
CB
Baker - Glenmore Landing
COBS Bread
Calgary, AB
- Full-time
Work alongside your team to keep the bakery clean, and contribute to a great customer experience
Added 1 hour ago
CB
Baker - Kensington
COBS Bread
Calgary, AB
- Full-time
Work alongside your team to keep the bakery clean, and contribute to a great customer experience
Added 1 hour ago
CB
Baker - 130th Avenue
COBS Bread
Calgary, AB
- Full-time
Work alongside your team to keep the bakery clean, and contribute to a great customer experience
Added 2 hours ago
* EHS Manager *
Oerlikon
Fort Saskatchewan, AB
…experienced and hands-on Environmental, Health & Safety (EHS) Manager to lead and continuously improve our Environmental, Health & Safety programs at our Fort Saskatchewan manufacturing…
Added 2 hours ago
FP
Manager Campaign Analytics SQL Pega CDH
FINTECH PROFESSIONALS CORP
Toronto, ON
- $50 to $65 CAD / hour
- Full-time
5+ years of progressive experience in campaign analytics, marketing analytics, customer analytics, business intelligence, data science, or a related field
Added 2 hours ago
Growth and CRM Analyst
AppLovin
Toronto, ON
AppLovin Ads Manager is opening up to e-commerce and DTC brands at scale, and none of it can be done by hand. CRM runs the whole span: reaching brands who haven't heard from us yet, getting…
Added 2 hours ago
C
Security Technician - Saskatoon Region
Convergint
Saskatoon, SK · CA SK Saskatoon
- Full-time
Works closely with the Project Manager and/or supervisor and assists in the overall coordination of specific projects; makes recommendations regarding quality of work and potential changes…
Added 2 hours ago
C
Operations Supervisor - Security Systems
Convergint
Burnaby, BC · CA BC Burnaby
- Full-time
With 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our…
Added 2 hours ago
C
Project Specialist - Security Systems
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
Works closely with the Project Manager and/or Operations Manager and assists in the overall coordination of specific projects; makes recommendations regarding quality of work and potential…
Added 2 hours ago
C
CFAA Fire Alarm Technician - FIFO 14/14
Convergint
Mississauga, ON · CA AB Suncor
- Full-time
With over 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal.…

Alimentation Couche-Tard

Customer Service Agent - Claims

Laval, QC, Canada

On-site

Internship

Apply About employer

Applications open in a new tab.

Job details

Job type: Internship
Workplace: On-site
Apply by: Nov 25, 2026
Experience: Minimum of 1 year of relevant experience in customer service (telephone);
Posting language: English
Posted: Oct 26, 2026

Original job description

JOIN OUR TEAM!

At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on the go. Then, you know what Couche-Tard/Circle K is. We have grown into a successful global company with over 17,000 stores in 29 countries, serving almost 9 million customers every day. In total, approximately 149,000 people work in our stores and offices. We make journeys easier by offering fast and friendly service. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey’s going, we can help you get there.   Are you ready to grow your career? Let's grow together!

Claims Customer service agent

Department: Accounting

Location: On site, Distribution Center, 5540, rue Ernest-Cormier, Laval (Québec) H7C 2T1

Type of employment: Permanent, Full Time (37,5 hours)

THE ROLE

Reporting to the Claims Manager, the Agent acts as the first point of contact for operators and customers in all matters related to insurance claims. The Agent handles bodily injury claims, claims following a damage to the company property/buildings or third-party property damages as well as car fleet claims.

What You’ll Do

Want to start your career with us? Here's an overview of the main responsibilities of this position:

Act as a contact person for operators in the event of a bodily injury claims, damage to the company property/building, third-party property damages as well as car fleet claims;
Coordinate claim files according to established protocols (e.g. billing and/or reimbursement);
Follow up with operations, clients and insurer and/or claims adjuster;
Handle telephone complaints related to customer service claims;
Synthesize the documents necessary for the production of various statistical reports;
Answer calls and emails;
Provide administrative support to the Insurance and Claims department;
Intervene and deal with the various parties involved.

What You’ll Need

We want you to join our team! Here's what we're looking for:

Education

DEC in secretary or administration.

Experience

Minimum of 1 year of relevant experience in customer service (telephone);
Experience in administrative support (asset);
Experience in the insurance industry and in the management of claims files and knowledge of Report Excel will be considered an asset;

Knowledge And Skills

Excellent command of the Office suite;
Rigor, organizational skills and ability to manage priorities;
Diplomacy, autonomy;
Strong aptitude for customer service and negotiation.

Language Skills

Bilingualism required (Advanced French and English) both spoken and written, as the person will be required to work and communicate regularly in English while performing the tasks outlined above. Specifically, the role requires collaboration with global teams.

Why You Should Work Here

At Couche-Tard/Circle K, we believe that our team members are the heart and soul of our business. When you join us, you're not just getting a job – you're becoming part of a vibrant community where your talents are valued, your growth is nurtured, and your contributions make a real difference. Here's why you'll love working with us:

Benefits Package

Group Insurance Program: Stay healthy and happy! Our plan provides you with the flexibility to choose coverage that best meets your needs and add optional insurance (health and dental care, long-term disability, life insurance, health spending account)
Pension Plan: Plan for your future and retire with peace of mind with our pension plan, helping you build a secure financial future.
Share Purchase Plan: Invest in your future and share in our success with our employee stock purchase plan, allowing you to become a shareholder of Couche-Tard/Circle K.
Paid Time Off: Recharge and rejuvenate with paid time off, including vacation days, sick days, and personal days to help you maintain a healthy work-life balance.

Additional Perks

Employee Discounts: Enjoy exclusive discounts on our products and services, making it even easier to fuel up and stock up on your favorite goodies.
Training and Development: Grow your skills and advance your career with access to ongoing training and development opportunities, including workshops, seminars, and online courses.
Recognition and Rewards: We celebrate our team's achievements and milestones with a range of recognition programs, rewards, and incentives to show our appreciation for your hard work and dedication.
Mentorship Program: Take your career to new heights with our mentorship program, where seasoned professionals provide guidance, support, and valuable insights to help you reach your full potential.
Scholarship Program: Invest in your education and future success with our scholarship program, available not only to our employees but also to their children. We're committed to supporting your lifelong learning journey and empowering you to achieve your academic and career goals.

INTERESTED? You are only a few clicks away from joining an exceptional company! Visit our careers page at https://workwithus.circlek.com/ca/en to submit your application. We can't wait to hear from you!

At Couche-Tard/Circle K, we're committed to fostering an inclusive and diverse workplace where everyone is treated with respect and dignity. We welcome individuals from all backgrounds and walks of life to join our team and contribute their unique perspectives and talents.

We thank all candidates for their interest in this position. Please note that only selected candidates will be contacted for further steps in the hiring process.

Couche-Tard / Circle K valorise la diversité et de l’inclusion et vise à créer un milieu de travail sain, accessible et gratifiant qui met en valeur la contribution unique de nos employés au succès de notre entreprise. En tant qu'employeur qui s'engage à respecter l'équité en matière d'emploi, nous encourageons les candidatures les plus diverses afin de pouvoir nous doter d’un effectif varié et représentatif de nos clients et des communautés que l’on sert. Des accommodements sont disponibles sur demande pour les candidats qui participent à tous les aspects du processus de sélection.

Apply About employer

More about this job

Responsibilities

Serve as the first point of contact for operators and customers regarding bodily injury, property damage, and vehicle fleet claims. Coordinate claim files, follow up with operations, clients, insurers, and adjusters, handle claim-related customer complaints, prepare information for statistical reports, and provide administrative support to the Insurance and Claims department.

Requirements

A DEC in secretarial studies or administration and at least one year of relevant telephone customer service experience are required. Candidates need advanced spoken and written French and English, strong Microsoft Office skills, and organizational, prioritization, diplomatic, autonomous, customer service, and negotiation abilities; administrative support and insurance claims experience are assets.

Skills

Customer Service
Telephone Support
Claims Coordination
Insurance Claims Management
Administrative Support
Microsoft Office
Excel
Organization
Prioritization
Diplomacy
Autonomy
Negotiation
Written Communication
Verbal Communication
Bilingual Communication

Benefits

Group Insurance
Health Insurance
Dental Insurance
Long-Term Disability Insurance
Life Insurance
Health Spending Account
Pension Plan
Employee Stock Purchase Plan
Paid Vacation
Paid Sick Leave
Paid Personal Days
Employee Discounts
Training and Development
Recognition and Rewards
Mentorship Program
Scholarship Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Insurance Claims
Bodily Injury Claims
Property Damage Claims
Vehicle Fleet Claims
Claims Coordination
Claims Files
Billing
Reimbursement
Insurers
Claims Adjusters
Telephone Support
Customer Complaints
Statistical Reports
Administrative Support
Microsoft Office
Excel
Operations
Prioritization
Diplomacy
Negotiation
French
English
Accounting
Retail

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