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Added 1 min ago
CG
Seasonal Visitor Services Representative Part Time, at Assiniboine Park Conservancy
Compass Group Canada
Winnipeg, MB
- $16.4 CAD / hour
- Part-time
Reporting to the Manager, Visitor & Retail Services, the Visitor Services Representative (VSR) will work within our various customer-service outlets in the park, including the Zoo,…
Added 1 min ago
CG
Assistant Manager, Banquets & Catering
Compass Group Canada
Winnipeg, MB
- Full-time
Position: Assistant Manager, Banquets & Catering
Added 1 min ago
CG
Team Lead Part Time
Compass Group Canada
Winnipeg, MB
- $16.98 CAD / hour
- Part-time
Reporting to the General Manager, Tundra Grill & Concessions, the Food Services Team Lead exemplifies exceptional customer service and leads by example. The Team Lead will establish…
Added 1 min ago
CG
Banquet Server Part Time Seasonal at Assiniboine Park
Compass Group Canada
Winnipeg, MB
- $16.4 CAD / hour
- Part-time
Reporting to the General Manager Banquets & Catering, the Banquet Server will work with the Food Services Team to deliver great service and quality products to ensure our guests have a…
Added 1 min ago
CG
Associate Coordinator, People & Culture at Assiniboine Park
Compass Group Canada
Winnipeg, MB
- $22 CAD / hour
- Part-time
Park Hospitality is the food & beverage, retail, and guest services team at Assiniboine Park. We operate with intention, rooted in our guiding principles of Community, Sustainability,…
Added 1 min ago
NB
Technology Associate
National Bank of Canada
Winnipeg, MB
- Full-time
…who is interested in building a long-term career in financial services. Prior wealth-management experience is helpful, but the most important qualities are willingness to learn new topics…
Added 1 min ago
CG
Manager of Support Services (Food. Maintenance & Housekeeping)
Compass Group Canada
Winnipeg, MB
- Full-time
Now, If You Were To Come On Board As Our Manager Of Support Services (Food. Maintenance & Housekeeping), We’d Ask You To Do The Following For Us
Added 1 min ago
CG
Retail Services Representative Part Time Seasonal at Assiniboine Park
Compass Group Canada
Winnipeg, MB
- $16.4 CAD / hour
- Part-time
Reporting to the Manager, Visitor & Retail Services, the Retail Service Representative (RSR) will work within our various retail outlets in the Park, including the Zoo and the spectacular…
Added 1 min ago
NB
Manager, Financing Solutions
National Bank of Canada
Winnipeg, MB
- Full-time
…strengthen its Commercial Banking team in Winnipeg. We are seeking a Manager, Financing Solutions to support our commercial client base and contribute to the continued growth of our…
Added 1 min ago
CG
Unit Manager , Retail Brands
Compass Group Canada
Peterborough, ON
- $50,000 CAD / year
- Full-time
As the Unit Manager, you are responsible for the overall leadership and day-to-day operation of the unit, ensuring operational excellence, financial performance, food quality, safety…
Added 1 min ago
CG
Chef Manager
Compass Group Canada
Sudbury, ON · Greater Sudbury, ON
- $60,000 CAD / year
- Full-time
The Chef Manager is responsible to ensure the efficient operation of all Food Services at the facility. This encompasses the administration, staffing/scheduling, client/customer relations,…
Added 1 min ago
CG
Tim Hortons Supervisor - Full-Time
Compass Group Canada
Sudbury, ON · Greater Sudbury, ON
- $18.5 CAD / hour
- Full-time
Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
Added 1 min ago
CG
Registered Dietitian , Cornwall Ontario (Contract)
Compass Group Canada
Cornwall, ON
- $86,000 CAD / year
- Full-time
You will be responsible for assisting the Manager to ensure the effective overall functioning of the Food and Nutrition Services Department.
Added 1 min ago
NB
Manager, Financing Solutions
National Bank of Canada
Regina, SK
- Temporary
A career as a Manager, Financing Solutions within the Commercial and Private Banking 1859 team means acting as a trusted expert in credit analysis and real estate financing structuring. In…
Added 1 min ago
CG
Food Service Manager (CSNM Required)
Compass Group Canada
Vancouver, BC
- Full-time
Now, If You Were To Come On Board As a Food Service Manager We’d Ask You To Do The Following For Us
Added 1 min ago
NB
Senior Account Manager Commercial Banking
National Bank of Canada
Calgary, AB
- Full-time
A career as a Senior Account Manager, Commercial Banking at National Bank means being responsible for growing the portfolio of business clients assigned to you. Your complex and varied…
Added 1 min ago
CG
Sous Chef, Full Time
Compass Group Canada
Calgary, AB
- Full-time
The Sous Chef must communicate effectively with the Executive Chef and General Manager (GM) regarding all station requirements.
Added 1 min ago
CG
Unit Manager
Compass Group Canada
Calgary, AB
- Full-time
Now, If You Were To Come On Board As One Of Our Unit Manager’s We’d Ask You To Do The Following For Us
Added 1 min ago
CG
Regional Account Manager (Coffee & Vending Services)
Compass Group Canada
Calgary, AB
- Full-time
The Regional Account Manager will be responsible for building and maintaining strong relationships with customers and clients. You will also support operations to increase sales and…
Added 1 min ago
CG
Lead Server, Full Time
Compass Group Canada
Vancouver, BC
- $27 CAD / hour
- Full-time
…Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000…
Added 1 min ago
CG
Assistant Manager, Food Services, ETS
Compass Group Canada
Montreal, QC
- Full-time
Now, If You Were To Come On Board As An Assistant Manager, We’d Ask You To Do The Following For Us
Added 1 min ago
T
Account Director
Tru
Toronto, ON
- Full-time
…direct senior-level experience may be considered at the Account Manager level, with scope and compensation aligned…
Added 1 min ago
NB
Director Commercial Banking
National Bank of Canada
Calgary, AB
- Full-time
Help your clients attain their business objectives by proposing financial strategies based on the most suitable combination of Bank products and services
Added 1 min ago
CG
Manager, Premium Services (Rogers Place)
Compass Group Canada
AB · Edmonton, AB
- Full-time
Job Summary: The Manager, Premium Services oversees the day-to-day food and beverage operations of a designated areas, including in-seat services, premium club locations and a buffet…
Added 1 min ago
CG
Tim Hortons Supervisor, Full Time
Compass Group Canada
Calgary, AB
- $17 CAD / hour
- Full-time
Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.

Alimentation Couche-Tard

Customer Service Agent - Claims

Laval, QC, Canada

On-site

Internship

Apply About employer

Applications open in a new tab.

Job details

Job type: Internship
Workplace: On-site
Apply by: Nov 25, 2026
Experience: Minimum of 1 year of relevant experience in customer service (telephone);
Posting language: English
Posted: Oct 26, 2026

Original job description

JOIN OUR TEAM!

At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on the go. Then, you know what Couche-Tard/Circle K is. We have grown into a successful global company with over 17,000 stores in 29 countries, serving almost 9 million customers every day. In total, approximately 149,000 people work in our stores and offices. We make journeys easier by offering fast and friendly service. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey’s going, we can help you get there.   Are you ready to grow your career? Let's grow together!

Claims Customer service agent

Department: Accounting

Location: On site, Distribution Center, 5540, rue Ernest-Cormier, Laval (Québec) H7C 2T1

Type of employment: Permanent, Full Time (37,5 hours)

THE ROLE

Reporting to the Claims Manager, the Agent acts as the first point of contact for operators and customers in all matters related to insurance claims. The Agent handles bodily injury claims, claims following a damage to the company property/buildings or third-party property damages as well as car fleet claims.

What You’ll Do

Want to start your career with us? Here's an overview of the main responsibilities of this position:

Act as a contact person for operators in the event of a bodily injury claims, damage to the company property/building, third-party property damages as well as car fleet claims;
Coordinate claim files according to established protocols (e.g. billing and/or reimbursement);
Follow up with operations, clients and insurer and/or claims adjuster;
Handle telephone complaints related to customer service claims;
Synthesize the documents necessary for the production of various statistical reports;
Answer calls and emails;
Provide administrative support to the Insurance and Claims department;
Intervene and deal with the various parties involved.

What You’ll Need

We want you to join our team! Here's what we're looking for:

Education

DEC in secretary or administration.

Experience

Minimum of 1 year of relevant experience in customer service (telephone);
Experience in administrative support (asset);
Experience in the insurance industry and in the management of claims files and knowledge of Report Excel will be considered an asset;

Knowledge And Skills

Excellent command of the Office suite;
Rigor, organizational skills and ability to manage priorities;
Diplomacy, autonomy;
Strong aptitude for customer service and negotiation.

Language Skills

Bilingualism required (Advanced French and English) both spoken and written, as the person will be required to work and communicate regularly in English while performing the tasks outlined above. Specifically, the role requires collaboration with global teams.

Why You Should Work Here

At Couche-Tard/Circle K, we believe that our team members are the heart and soul of our business. When you join us, you're not just getting a job – you're becoming part of a vibrant community where your talents are valued, your growth is nurtured, and your contributions make a real difference. Here's why you'll love working with us:

Benefits Package

Group Insurance Program: Stay healthy and happy! Our plan provides you with the flexibility to choose coverage that best meets your needs and add optional insurance (health and dental care, long-term disability, life insurance, health spending account)
Pension Plan: Plan for your future and retire with peace of mind with our pension plan, helping you build a secure financial future.
Share Purchase Plan: Invest in your future and share in our success with our employee stock purchase plan, allowing you to become a shareholder of Couche-Tard/Circle K.
Paid Time Off: Recharge and rejuvenate with paid time off, including vacation days, sick days, and personal days to help you maintain a healthy work-life balance.

Additional Perks

Employee Discounts: Enjoy exclusive discounts on our products and services, making it even easier to fuel up and stock up on your favorite goodies.
Training and Development: Grow your skills and advance your career with access to ongoing training and development opportunities, including workshops, seminars, and online courses.
Recognition and Rewards: We celebrate our team's achievements and milestones with a range of recognition programs, rewards, and incentives to show our appreciation for your hard work and dedication.
Mentorship Program: Take your career to new heights with our mentorship program, where seasoned professionals provide guidance, support, and valuable insights to help you reach your full potential.
Scholarship Program: Invest in your education and future success with our scholarship program, available not only to our employees but also to their children. We're committed to supporting your lifelong learning journey and empowering you to achieve your academic and career goals.

INTERESTED? You are only a few clicks away from joining an exceptional company! Visit our careers page at https://workwithus.circlek.com/ca/en to submit your application. We can't wait to hear from you!

At Couche-Tard/Circle K, we're committed to fostering an inclusive and diverse workplace where everyone is treated with respect and dignity. We welcome individuals from all backgrounds and walks of life to join our team and contribute their unique perspectives and talents.

We thank all candidates for their interest in this position. Please note that only selected candidates will be contacted for further steps in the hiring process.

Couche-Tard / Circle K valorise la diversité et de l’inclusion et vise à créer un milieu de travail sain, accessible et gratifiant qui met en valeur la contribution unique de nos employés au succès de notre entreprise. En tant qu'employeur qui s'engage à respecter l'équité en matière d'emploi, nous encourageons les candidatures les plus diverses afin de pouvoir nous doter d’un effectif varié et représentatif de nos clients et des communautés que l’on sert. Des accommodements sont disponibles sur demande pour les candidats qui participent à tous les aspects du processus de sélection.

Apply About employer

More about this job

Responsibilities

Serve as the first point of contact for operators and customers regarding bodily injury, property damage, and vehicle fleet claims. Coordinate claim files, follow up with operations, clients, insurers, and adjusters, handle claim-related customer complaints, prepare information for statistical reports, and provide administrative support to the Insurance and Claims department.

Requirements

A DEC in secretarial studies or administration and at least one year of relevant telephone customer service experience are required. Candidates need advanced spoken and written French and English, strong Microsoft Office skills, and organizational, prioritization, diplomatic, autonomous, customer service, and negotiation abilities; administrative support and insurance claims experience are assets.

Skills

Customer Service
Telephone Support
Claims Coordination
Insurance Claims Management
Administrative Support
Microsoft Office
Excel
Organization
Prioritization
Diplomacy
Autonomy
Negotiation
Written Communication
Verbal Communication
Bilingual Communication

Benefits

Group Insurance
Health Insurance
Dental Insurance
Long-Term Disability Insurance
Life Insurance
Health Spending Account
Pension Plan
Employee Stock Purchase Plan
Paid Vacation
Paid Sick Leave
Paid Personal Days
Employee Discounts
Training and Development
Recognition and Rewards
Mentorship Program
Scholarship Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Insurance Claims
Bodily Injury Claims
Property Damage Claims
Vehicle Fleet Claims
Claims Coordination
Claims Files
Billing
Reimbursement
Insurers
Claims Adjusters
Telephone Support
Customer Complaints
Statistical Reports
Administrative Support
Microsoft Office
Excel
Operations
Prioritization
Diplomacy
Negotiation
French
English
Accounting
Retail

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