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Added 2 mins ago
HE
Canadian Tire Financial Services – Customer Service & Sales Representative
Hype Events
Toronto, ON
- $41,000 to $45,000 CAD / year
- Full-time
Delivering a positive customer experience from the first conversation onwards
Added 2 mins ago
Ocean Imports - Logistics Representative I
Farrow
Mississauga, ON
This position is primarily responsible for Ocean Import Operations and Customer service and coordinating with the various stakeholders in the import process.
Added 1 hour ago
C
Account Support Representative Associate/Associé(e) représentant(e) au soutien des comptes.
Compucom
Toronto, ON
- Full-time
…day-to-day account interaction and order processing services for the customer. The role manages account operations for specific accounts including the executive of product and service…
Added 1 hour ago
CA
Claims Representative III, Bodily Injury
Co-operators Assurance et services financiers
Ottawa, ON
- Full-time
As a Bodily Injury Claims Representative III you will be responsible for the investigation, negotiation and resolution of complex Bodily Injury Claims. You will contribute to our client…
Added 2 hours ago
CA
Claims Representative I, Property
Co-operators Assurance et services financiers
Thunder Bay, ON
- Full-time
As the Claims Representative I, Property, you will investigate, negotiate and settle service claims for the organization. You will contribute to the organization’s client service culture…
Added 2 hours ago
CA
Claims Representative I, Property
Co-operators Assurance et services financiers
BC · British Columbia, Canada
- Full-time
As the Claims Representative I, Property, you will investigate, negotiate and settle service claims for the organization. You will contribute to the organization’s client service culture…
Added 2 hours ago
CA
Claims Representative I
Co-operators Assurance et services financiers
Laval, QC
- Full-time
…Insurers. We strive to provide a seamless and personalized client experience. Our knowledgeable and trusted team is committed to delivering financial services solutions to meet our clients'…
Added 2 hours ago
CA
Claims Representative I, Property
Co-operators Assurance et services financiers
Kingston, ON
- Full-time
As the Claims Representative I, Property, you will investigate, negotiate and settle service claims for the organization. You will contribute to the organization’s client service culture…
Added 2 hours ago
CA
Claims Representative I, Property
Co-operators Assurance et services financiers
North Bay, ON
- Full-time
As the Claims Representative I, Property, you will investigate, negotiate and settle service claims for the organization. You will contribute to the organization’s client service culture…
Added 2 hours ago
CA
Claims Representative I, Property
Co-operators Assurance et services financiers
Moncton, NB
- Full-time
As the Claims Representative I, Property, you will investigate, negotiate and settle service claims for the organization. You will contribute to the organization’s client service culture…
Added 2 hours ago
TA
Environment, Health & Safety (EHS) Coordinator- Mat leave replacement (Full-time or Part-time)-FR
Top Aces
Quebec, QC
- Full-time
- Part-time
…solutions, continuously elevating standards in an industry where "Experience Matters." This commitment to innovation and technology ensures we remain adaptable, training allied militaries…
Added 2 hours ago
CA
Senior Group Retirement and Savings Sales & Service Representative
Co-operators Assurance et services financiers
Regina, SK
- Full-time
The Sales and Service Representative - Group Retirement and Savings supports are key members of the GRS Sales Team. The role supports Account Executive roles by providing plan…
Added 2 hours ago
CA
Claims Representative I, Property
Co-operators Assurance et services financiers
Regina, SK
- Full-time
As the Claims Representative I, Property, you will investigate, negotiate and settle service claims for the organization. You will contribute to the organization’s client service culture…
Added 2 hours ago
CA
Client Service Representative (Bilingual)
Co-operators Assurance et services financiers
Guelph, ON
- Full-time
As the Client Service Representative, you will deliver high quality service to clients and business partners within defined service standards. You will be responsible for completing…
Added 2 hours ago
CA
Bilingual Service Representative
Co-operators Assurance et services financiers
Burlington, ON
- Full-time
The Service Representative provides efficient and highly responsive service to our external customers including credit union employees and insured members as well as internal business…
Added 2 hours ago
CA
Claims Representative I, Property
Co-operators Assurance et services financiers
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
As the Claims Representative I, Property, you will investigate, negotiate and settle service claims for the organization. You will contribute to the organization’s client service culture…
Added 2 hours ago
CA
Claims Representative I, Auto
Co-operators Assurance et services financiers
Laval, QC
- Full-time
You are driven to create an exceptional customer experience.
Added 2 hours ago
CA
Claims Representative I, Property
Co-operators Assurance et services financiers
Calgary, AB
- Full-time
As the Claims Representative I, Property, you will investigate, negotiate and settle service claims for the organization. You will contribute to the organization’s client service culture…
Added 2 hours ago
CA
Claims Representative I, Property
Co-operators Assurance et services financiers
Ottawa, ON
- Full-time
As the Claims Representative I, Property, you will investigate, negotiate and settle service claims for the organization. You will contribute to the organization’s client service culture…
Added 2 hours ago
CA
Claims Representative I, Property
Co-operators Assurance et services financiers
AB · Edmonton, AB
- Full-time
As the Claims Representative I, Property, you will investigate, negotiate and settle service claims for the organization. You will contribute to the organization’s client service culture…
Added 2 hours ago
CA
Claims Representative II
Co-operators Assurance et services financiers
Laval, QC
- Full-time
As the Claims Representative II you will investigate, negotiate and settle intermediate automobile, property, commercial, condominium and rudimentary farm claims for the organization. You…
Added 2 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Donnacona, QC
- Full-time
…use your analytical skills in order to offer a people-centric experience for branch…
Added 2 hours ago
NB
Banking Advisor
National Bank of Canada
Longueuil, QC
- Full-time
…use your analytical skills in order to offer a people-centric experience for branch…
Added 2 hours ago
NB
Financial Planner
National Bank of Canada
Montreal, QC
- Full-time
…also have access to colleagues with a wide range of expertise, experience, and backgrounds to enrich all aspects of your…
Added 2 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Quebec, QC
- Full-time
…use your analytical skills in order to offer a people-centric experience for branch…

All Weather At Home

Customer Service Representative (CSR)

Edmonton, AB, T5S 2K7, Canada

Full-time

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Job details

Job type: Full-time
Experience: 1-2 years of solid experience in customer service, bringing a strong foundation in helping customers
Posting language: English
Posted: Oct 30, 2026

Original job description

Hello. It’s nice to meet you.

If you’re looking for a challenge, you’ve come to the right place, because no matter who you are or where you come from, we’re all building something. Every single one of us. Whether it’s a home, a career, a family or a future, we’re all searching for growth. This is our story too. For more than 45 years, we’ve built the All Weather Group into the largest privately owned and operated window, door and glass manufacturer in the country. But in some ways, we’re just getting started. So, if you’re driven to make an impact and bring your best to our tight-knit, people-first culture, we want to hear from you.

Are you ready for this?

As a frontline team member, you shape our customers' experience with All Weather. The last mile, the final yard – every day, you have the power to create positive and lasting memories in the hearts and minds of customers and homeowners by letting them know that they’re in your good hands.

We’re currently hiring for a Customer Service Representative (CSR) for a 1 year maternity leave contract in our Edmonton Installation Services department. In this role, you’ll support frontline customer service, order processing, and service scheduling. This is a data-driven, process-focused role that serves as a key point of contact for customers, sales, and Service Technicians. Each day, you’ll be responsible for:

Provide professional, courteous customer service by phone and in person
Create and process Service Work Orders and sales quotes
Enter, review, and proofread orders for accuracy and completeness
Confirm customer service requirements and communicate updates clearly
Schedule and book Service Technicians to maximize efficiency
Enter and manage appointments using an online scheduling system
Confirm schedules with customers and technicians
Ensure required products and special materials are ordered and available on time
Contact customers to arrange and collect final payments
Provide administrative support to the sales team and assist colleagues as needed

This is a role where clear communication and a proactive approach makes all the difference in delivering an exceptional brand experience.

Are you built for this?

We hire as much for attitude as we do for experience, because who you are is just as important as what you can do. Here’s who and what we’re looking for.

High school diploma or equivalent
1-2 years of solid experience in customer service, bringing a strong foundation in helping customers
Proficient with computer systems and comfortable learning new tools
Builds effective relationships and maintains a warm, professional phone presence
Thrives in a high-paced environment, easily managing multiple tasks
Skilled in research and analysis to get to the root of issues
Meticulous attention to detail, strong organizational skills, and a commitment to continuous learning to meet the role’s demands
Consistently demonstrates advanced customer service skills, keeping customer satisfaction as the top priority
Excellent time management and prioritization abilities
Communicates professionally and courteously, adapting to different customer needs

Experience in sales or building construction would be a valuable asset

Let’s get after it.

Every day at All Weather is an opportunity to roll up your sleeves and move one step closer to your goals. If you’re interested in this role, we encourage you to apply regardless of the criteria we’ve asked for. Please visit our careers page to get started now https://allweatherathome.ca/careers/

What’s in it for you?

Our story

It all began in 1978 in Edmonton, Alberta when a farmer, a salesman and a railroader created All Weather Windows. More than 45-years later, we’ve grown into a group of companies still proudly serving residential and commercial customers across Western Canada. We make premium products right here on home soil, designed and tested for Canada's harshest weather conditions, delivered with the promise of performance and style. Our purpose to Never Stop Building is a testament to the character of our people, because we’re always striving and always looking for fellow “builders”, just like you. To learn more about our who we are and what we do, please visit us online at https://allweatherathome.ca/

Diverse by design.

From day one, diversity has been our greatest source of strength. Today, we’re a company where 55 languages are proudly spoken, with the skill of an international community reflected in all of our products and services. We have people who’ve been with us for generations and we’re an open door to new comers, first timers and everyone in-between. We’re continuously working to build and promote an inclusive environment that attracts, celebrates and promotes diversity, equity and inclusion by every definition. Where everyone can bring their best and full selves to work, because what makes you different, makes all the difference to us.

The ability to make an impact.

The All Weather Group is a place where potential finds opportunity, leadership truly listens and the ability to make an impact has nothing to do with your title. We know none of us are better, smarter or stronger than all of us. So, we invite people at all levels of the organization to speak up, chip in and put ideas into action to help shape our work, careers and company.

A culture of connection and care.

People are the beating heart of our tight-knit community, so their growth is an important way we live up to our purpose, to never stop building. We view wellness as being about the whole person and have designed our programs to support physical, emotional, spiritual and social wellbeing at work and in our lives outside of All Weather.

We make a difference.

We’re honoured to have been recognized as one of Canada's Best Managed Companies 14 years in a row. But, we also know that we’re far from perfect. We’re committed to positively impacting careers, lives and communities across Canada and proudly give back in four key areas; strengthening families, providing shelter, supporting education and, health and wellness. Over the years this has included charitable giving, partnerships, employee volunteerism and supporting families in need, but one thing never changes – we show up for the moments that matter. If you’re passionate about creating a positive impact too, we need your voice to help grow this proud cultural tradition, because our work here is never done.

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More about this job

Responsibilities

Provide frontline customer service, process service work orders and sales quotes, and ensure orders are accurate and complete. Schedule service technicians and customer appointments, coordinate product availability and payments, and provide administrative support to the sales team.

Requirements

A high school diploma or equivalent and 1–2 years of customer service experience are required, along with computer proficiency and the ability to learn new tools. The role also calls for strong communication, organization, attention to detail, time management, prioritization, and customer service skills; sales or building construction experience is an asset.

Skills

Customer Service
Order Processing
Service Scheduling
Work Order Processing
Sales Quoting
Data Entry
Attention To Detail
Organization
Time Management
Prioritization
Professional Communication
Relationship Building
Multitasking
Research And Analysis
Appointment Management
Computer Proficiency

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Processing
Service Work Orders
Sales Quotes
Order Accuracy
Service Scheduling
Service Technicians
Online Scheduling System
Appointment Management
Product Ordering
Special Materials
Final Payments
Administrative Support
Sales Team
Customer Communication
Data-Driven Processes
Process-Focused Work
Computer Systems
Research And Analysis
Building Construction
Window And Door Manufacturing
Installation Services

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