Operations Manager (Volunteer)

About Active Leaders of Love (ALL) 

Active Leaders of Love (ALL) is a community leadership and advocacy organization dedicated to improving access to resources, information, and opportunities. Through partnerships, advocacy, and community engagement, we work to strengthen communities and create sustainable, long-term impact.

About the Role 

The People & Operations Manager supports the Director of Operations in strengthening the organization's operational effectiveness, systems, human capital, volunteers, and internal coordination. This leadership role improves workflows, supports organizational planning, and collaborates across departments to ensure initiatives are delivered efficiently and aligned with organizational priorities.

As ALL continues to grow, you will play an important role in building scalable processes, improving collaboration, and supporting continuous organizational improvement.

Key Responsibilities

Operational Planning & Coordination

• Support the planning, coordination, and execution of cross-functional organizational initiatives. 
• Assist in monitoring departmental priorities, timelines, and deliverables. 
• Help ensure projects are progressing efficiently and identify opportunities to improve execution. 

Process Improvement

• Develop and improve operational processes, workflows, templates, and documentation. 
• Support implementing systems that improve collaboration, reporting, and organizational efficiency. 
• Recommend process improvements that enhance productivity and organizational effectiveness. 

Project & Performance Support

• Assist departments with project planning, coordination, and tracking. 
• Support the development of dashboards, reporting tools, and operational metrics. 
• Help identify risks, dependencies, and opportunities for continuous improvement. 

Team Collaboration

• Work closely with department leaders to support operational needs across the organization. 
• Provide guidance and operational support to volunteers working on cross-functional initiatives. 
• Promote collaboration, accountability, and effective communication across teams. 

Qualifications

• Experience in operations, project management, program management, business operations, or organizational development. 
• Strong organizational, planning, and problem-solving skills. 
• Experience improving workflows, implementing systems, or managing organizational processes. 
• Comfortable working across multiple teams and coordinating competing priorities. 
• Familiarity with project management tools (e.g., Microsoft Planner or similar) is an asset. 
• Passion for community development and building effective organizations. 

Reporting Relationship 

Reports to the Director of Operations and collaborates closely with department leaders across the organization. 

Why Join ALL? 

This is an opportunity to help build the operational foundation of a growing nonprofit. You'll contribute to improving organizational systems, supporting leadership teams, and creating the structure needed to expand ALL's impact across communities.