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Added 6 mins ago
C
Senior Manager, Digital Product Strategy
CIBC
Toronto, ON
- Full-time
Our Digital Product Strategy team shapes the direction of high-impact digital banking experiences by connecting client needs, business priorities, and delivery planning. As a Senior…
Added 6 mins ago
B
Managing Director, Head of Financial Engineering
BMO
Toronto, ON · FCP
- Full-time
This leader will partner with investment, risk, client, operations and technology stakeholders to identify, prioritize, design and deliver advanced analytical tools, data solutions and…
Added 6 mins ago
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Senior Relationship Manager
BMO
St. John's, NL
- Full-time
…high-value commercial clients, leveraging your financial expertise, business development skills, and industry insights to identify opportunities, structure complex solutions, and create…
Added 6 mins ago
Executive Assistant
Teneo
Toronto, ON
Develop positive relationships with counterparts at client offices and build knowledge of key clients and relevant business contacts.
Added 6 mins ago
IM
Principal, Client Portfolio Strategy and Governance
Investment Management Corporation of Ontario (IMCO)
Toronto, ON
- Full-time
The Principal, Client Portfolio Strategy and Governance will partner with IMCO’s client, investment, and risk teams to develop and advance strategic recommendations affecting portfolios…
Added 21 mins ago
R
Senior On-Site Service Specialist, Hospitality
Ricoh
Montreal, QC
- Full-time
…Integrated Accounts Manager in the execution of all internal and Client events. This position may also include general clerical, reception, copying, mail services, shipping and receiving…
Added 36 mins ago
Application Technical Architect
Capgemini
Vancouver, BC
…applications supporting operational, asset management, and business…
Added 36 mins ago
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Maintenance Technician II - UniFirst Canada
UniFirst
Montreal, QC
- Full-time
…industries. Nos valeurs fondamentales sont l’importance accordée au client, le respect des autres, et l’engagement envers la qualité et elles constituent le succès UniFirst depuis…
Added 36 mins ago
R
Enterprise Change Enablement Manager
RBC
Toronto, ON
- Full-time
Partner with Change Review Boards and support Enterprise CAB and Low-Risk queues to ensure IT change processes are effective, efficient, and well-understood
Added 36 mins ago
R
Client Advisor
RBC
Smooth Rock Falls, ON
- Part-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
Added 49 mins ago
AG
Program Specialist I
Allegis Global Solutions
Mississauga, ON
- Full-time
…It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We…
Added 49 mins ago
J
Senior Land Development Engineer
JLR
Ottawa, ON
- Full-time
Working with long-time, established clients to ensure their expectations are met, as well as forging new relationships and creating new pathways for business development.
Added 49 mins ago
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Directeur de comptes, Services bancaires aux PME
TD
Montreal, QC · Saint-Laurent, QC
- Full-time
Small Business Banking is a dynamic division within the Business Banking Portfolio at TD, with a vision to be the Official Partner of Big Dreams for Canadian small and medium-sized…
Added 49 mins ago
CC
Account Executive
Cheil Canada
Mississauga, ON
- $55,000 to $60,000 CAD / year
- Full-time
…managing the day-to-day operations of campaigns, from strategy development to creative execution and reporting. You will collaborate closely with cross-functional teams to ensure the…
Added 49 mins ago
AF
Senior Associate - Family Law
Anthony Family Law
Vaughan, ON
- Full-time
Business development opportunities to enable you to grow your practice
Added 51 mins ago
Executive Director
Tungasuvvingat Inuit
Ottawa, ON
…years of highly successful experience in crafting the design, development, and delivery of a wide range of effective, client-centered services. By incorporating the principles of Inuit…
Added 51 mins ago
Assurance - Intermediate Associate
Segal GCSE LLP
Toronto, ON
Segal GCSE LLP is a rapidly growing mid-size accounting, tax and business advisory firm situated in midtown Toronto. Segal GCSE is committed to growth by investing in our team, providing…
Added 51 mins ago
T
Personal Banking Associate
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 51 mins ago
T
Customer Experience Associate - Dartmouth Crossing
TD
Dartmouth, NS
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 51 mins ago
T
Customer Experience Associate
TD
Erin, ON
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 51 mins ago
T
Personal Banker Trainee
TD
AB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 51 mins ago
HR
Spécialiste, Conseiller(ère) Beauté Désigné(e) / Specialist, Designated Beauty Advisor - Loewe
Holt Renfrew
Montreal, QC
- Full-time
…dental benefits, tuition assistance, and continuous learning and…
Added 51 mins ago
SL
Group Underwriting Consultant
Sun Life
Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
…long-term, sustainable income for Sun Life. You are a trusted partner to Business Development, clients, and internal teams - using strategic influence, confident negotiation, and…
Added 1 hour ago
A
Senior Wealth Advisor | Financial Planner - Partner - Mainstreet Credit Union
Aviso
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- Full-time
We believe we have the best team in the business due to our leadership philosophy of excellence, and team development. With our full spectrum of investment, credit, and general banking…
Added 1 hour ago
Manager, Loyalty & Partnership Infrastructure
Scotiabank
Toronto, ON
Being Subject Matter expert of Loyalty Program to support project workstreams and working closely with Loyalty Partnership team, Business Partners, and the Vendor.

Allegis Global Solutions

Program Specialist I

Mississauga, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Experience: At least 1year of any customer service industry experience
Posting language: English
Posted: Oct 8, 2026

Original job description

Working at Allegis Global Solutions (AGS) is more than just a job. It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a bigger idea. Because we believe that when you build a workforce that’s designed to harness human enterprise, you design a workforce that’s built for impact.

At AGS, we help companies all over the world transform their people into a competitive advantage. It’s not about filling seats. It’s about designing workforces to meet missions and unleash the most transformative power in business today: The power of human enterprise.

With services around the globe, we have a point of view on the future of work that enables us to be a transformative partner in the way work gets done for our clients’ organizations. Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges – from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model™.

We also represent over 100 countries and speak dozens of languages. So as you’re building relationships and doing your job, you’ll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies.

See what it’s like to work at AGS by searching on any social network.

Job Description

The Program Specialist I is responsible for building and maintaining relationships with Hiring Managers and managing the full lifecycle of the requisition process including requisition intake, shortlisting, sourcing management, onboarding, worker assignment management, time and expense management, offboarding and reporting. The Program Specialist I, acts as a talent advisor to support our clients through the requisition fulfilment process to ensure quality talent is acquired in a timely manner.

Responsibilities:

Assist client managers during all stages of the contract labor acquisition process including: requisition intake, sourcing, and candidate shortlisting and interviewing
Demonstrate recruitment expertise by preparing insightful questions appropriate for the position prior to conducting requirement intake session with hiring managers in order to gather detailed job descriptions to distribute to supply base
Document requirement intake conversations in appropriate database (VMS, AGS360)
Utilize reports to manage open requirements to advise managers on status of requirements and monitor supplier sourcing strategies to ensure timely response
Discuss with HM agree upon expectations, timeframes, feedback, roles and responsibilities of everyone involved in the requisition fulfilment process
Coach, manage and oversee performance of participating staffing suppliers
Document all client/ supplier reported issues and track resolution through to completion ensuring a high level of customer satisfaction in CRM system
Monitor performance against contract SLA’s , requisition aging, invoicing, time and expense entry and vendor compliance tracking
Maintain and update monthly activity and performance reports
Provide constant interaction via face to face, email and phone with client, staffing vendors, contract personnel and other partners
Assist with worker assignment management (cost center changes, extension of contract assignments etc.) to improve data integrity
Liaison with managers, vendors and security department to ensure all necessary paperwork is completed and collected prior to starting assignments and at end of assignments
Ensure all work orders are closed in the system with accurate finish reasons when notified of an end of assignment and appropriate departments are notified (i.e. security)
Assist with the collection of company assets from vendors (laptop, badges, etc.)
Assist and monitor time and expense entry to ensure appropriate approvals occur by hiring managers by required deadlines
Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner to avoid onboarding delays
Log all client and vendor inquiries into Salesforce.com

Qualifications

University degree preferred or applicable experience
Experience in high volume coordination activities
At least 1year of any customer service industry experience
Client hiring manager/supplier facing
Excellent verbal and written communications
Ability to work in a dynamic environment that changes from day to day
Strong analytical and problem solving skills
Strong documentation and follow up skills
Strong time management
Strong organization skills and attention to detail
Knowledge of MS Office (Excel, Word, PPT) and PC skills
Able to work independently with some direction
Customer Focused

Additional Information

Per Salary Transparency: The range for this position is $55,000-$57,500 CAD + bonus.
AI Usage Disclosure
- Please note that we use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us.
Existing Vacancy Statement
- This posting is for an existing vacancy within our organization.
- Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
  - Benefits Overview:
    - Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
    - Comprehensive health, dental, and vision insurance
    - RRSP retirement savings plan with company match options
    - Paid time off, including vacation, sick leave, and holidays
    - Employee assistance program (EAP)
    - Life and disability insurance
    - Professional development and tuition reimbursement opportunities

At AGS, we recognize our people are our strength. We are an equal opportunity (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email Accommodation@allegisglobalsolutions.com for accommodation options.

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More about this job

Responsibilities

Manage the contract labor requisition lifecycle, including intake, sourcing coordination, candidate shortlisting, onboarding, assignment changes, time and expense processes, offboarding, and reporting. Advise client hiring managers, oversee staffing supplier performance, maintain accurate records, and resolve client and vendor issues while ensuring compliance with service levels and required procedures.

Requirements

A university degree is preferred, or equivalent applicable experience, along with experience in high-volume coordination and at least one year of customer service industry experience. The role requires strong communication, analytical, organizational, documentation, follow-up, and time-management skills, comfort working independently in a changing environment, and proficiency with Microsoft Office and PC tools.

Skills

Recruitment Coordination
Supplier Management
Candidate Shortlisting
Requisition Management
Onboarding
Worker Assignment Management
Time and Expense Management
Reporting
Customer Service
Communication
Analytical and Problem-Solving Skills
Documentation and Follow-Up
Time Management
Organization and Attention to Detail
Microsoft Office

Benefits

Health Insurance
Dental Insurance
Vision Insurance
RRSP Retirement Savings Plan With Company Match Options
Paid Time Off
Employee Assistance Program
Life Insurance
Disability Insurance
Professional Development
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Vendor Management System (VMS)
AGS360
Salesforce.com
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Recruitment
Contract Labor
Requisition Intake
Candidate Sourcing
Candidate Shortlisting
Hiring Managers
Staffing Suppliers
Supplier Performance
Onboarding
Offboarding
Worker Assignment Management
Time and Expense Management
Vendor Compliance
Reporting
Data Integrity
Security Clearance Paperwork
High-Volume Coordination

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