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Added 1 min ago
R-
Assistant Store Manager - Promenades St-Bruno
RCL - Reitmans Canada Ltd/Ltée
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 2 mins ago
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Customer Experience Associate
TD
Brandon, MB
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 2 mins ago
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Customer Experience Associate - Fixed Term Contract
TD
Portage la Prairie, MB
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 2 mins ago
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Assistant Manager, Auto Service Centre
BCAA
Victoria, BC
- Full-time
We are currently hiring an Assistant Manager, Auto Service Centre to join our Automotive team. In this role, you will partner with the Service Manager to lead a high-performing team,…
Added 16 mins ago
TC
Regional Marketing Manager - Quebec Zone
Toyota Canada Inc.
Brossard, QC
- Full-time
…professional to join its Marketing department. Reporting to the Manager, Toyota Retail Marketing, the successful candidate will champion effective, efficient and on-brand marketing across…
Added 47 mins ago
Investment Associate
Odlum Brown
Vancouver, BC
In this role, you will join a Portfolio Manager and an existing assistant, providing dedicated support for discretionary portfolio management services to high-net-worth individuals.
Added 47 mins ago
FOH Management - Assistant Manager
Northland Properties
Sherwood Park, AB
Working with the General Manager, some of your responsibilities will include:
Added 47 mins ago
BP
Property Manager - Crestview at Seymour Village
Broadstreet Properties LTD
Campbell River, BC
- Full-time
Being a Property Manager is like running a small community, it is not just a job, but a lifestyle dedicated to bettering people’s lives! As a Property Manager, you get to give people a safe…
Added 1 hour ago
TA
Customer Service Manager (Edmonton South)
Trail Appliances AB/SK
AB · Edmonton, AB
- Full-time
As the Customer Service Manager at our Edmonton South store, you will lead the daily operations of a busy customer service department. This is a working manager role: you will spend a…
Added 1 hour ago
TC
Restaurant Management | Leadership
The Canadian Brewhouse
Regina, SK
- Full-time
…strengthen the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do…
Added 1 hour ago
TM
Regional Marketing Manager - Quebec Zone
Toyota Motor Corporation
Quebec, QC · Toyota Canada Inc - Quebec Zone
- Full-time
…professional to join its Marketing department. Reporting to the Manager, Toyota Retail Marketing, the successful candidate will champion effective, efficient and on-brand marketing across…
Added 1 hour ago
OB
Investment Associate
Odlum Brown Limited
Vancouver, BC
- Full-time
In this role, you will join a Portfolio Manager and an existing assistant, providing dedicated support for discretionary portfolio management services to high-net-worth individuals.
Added 1 hour ago
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Information Security Analyst II - Asset Assessment & Governance
TD
Toronto, ON · Mississauga, ON
- Full-time
Meaningful work is fueled by meaningful performance and career development conversations with your manager. Here's some of what you may be asked to perform:
Added 1 hour ago
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Actuarial Analyst I
TD
Toronto, ON · Montreal, QC
- Full-time
Reporting to the Pricing Manager, the Actuarial Analyst helps establish the rating strategy for all products and all insurers for a given region; the Analyst contributes to the on-going and…
Added 1 hour ago
T
Customer Experience Associate - Complexe St-Amable - Quebec City - 15 hours
TD
Quebec, QC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
T
Customer Experience Associate
TD
Ottawa, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
T
Personal Banking Associate (Full time)- Val Bélair, Quebec city
TD
Quebec, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
T
Customer Experience Associate
TD
High Prairie, AB
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
T
Customer Experience Associate
TD
Oyen, AB
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
CA
Sales Manager
Capital Automotive Group
Derrick Chrysler Dodge Jeep Ram Fiat
- Full-time
Derrick Chrysler Dodge Jeep RAM FIAT, under new ownership and leadership, is looking for a Sales Manager to join our team in Edmonton. This is a unique opportunity to help shape the future…
Added 1 hour ago
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Senior Product Manager, Data Platform
Autodesk
Toronto, ON · AMER - Canada - Ontario - Toronto - University Ave
- Full-time
Autodesk is hiring a Product Manager to join the Analytics Data Platform team. The Analytics Data organization builds and runs the data and AI platform Autodesk teams use to capture,…
Added 1 hour ago
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Operations Supervisor - 797 Remanufacturing
Finning
Red Deer, AB
- Full-time
Reporting to the Service Manager, the Operations Supervisor is accountable for delivering exceptional customer service through effective safety leadership, people development, repair…
Added 1 hour ago
T
Information Security Analyst II - Asset Assessment & Governance
TD
Toronto, ON
- Full-time
Meaningful Work Is Fueled By Meaningful Performance And Career Development Conversations With Your Manager. Here's Some Of What You May Be Asked To Perform
Added 1 hour ago
KB
Human Resources Business Partner
Kent Building Supplies
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Reporting to the Recruitment Manager, the District HR (Human Resources) Business Partner (HRBP) will act as a strategic partner for our stores. As an HRBP, you will play a critical role in…

Allegis Global Solutions

Program Specialist I

Mississauga, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Experience: At least 1year of any customer service industry experience
Posting language: English
Posted: Oct 8, 2026

Original job description

Working at Allegis Global Solutions (AGS) is more than just a job. It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a bigger idea. Because we believe that when you build a workforce that’s designed to harness human enterprise, you design a workforce that’s built for impact.

At AGS, we help companies all over the world transform their people into a competitive advantage. It’s not about filling seats. It’s about designing workforces to meet missions and unleash the most transformative power in business today: The power of human enterprise.

With services around the globe, we have a point of view on the future of work that enables us to be a transformative partner in the way work gets done for our clients’ organizations. Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges – from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model™.

We also represent over 100 countries and speak dozens of languages. So as you’re building relationships and doing your job, you’ll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies.

See what it’s like to work at AGS by searching on any social network.

Job Description

The Program Specialist I is responsible for building and maintaining relationships with Hiring Managers and managing the full lifecycle of the requisition process including requisition intake, shortlisting, sourcing management, onboarding, worker assignment management, time and expense management, offboarding and reporting. The Program Specialist I, acts as a talent advisor to support our clients through the requisition fulfilment process to ensure quality talent is acquired in a timely manner.

Responsibilities:

Assist client managers during all stages of the contract labor acquisition process including: requisition intake, sourcing, and candidate shortlisting and interviewing
Demonstrate recruitment expertise by preparing insightful questions appropriate for the position prior to conducting requirement intake session with hiring managers in order to gather detailed job descriptions to distribute to supply base
Document requirement intake conversations in appropriate database (VMS, AGS360)
Utilize reports to manage open requirements to advise managers on status of requirements and monitor supplier sourcing strategies to ensure timely response
Discuss with HM agree upon expectations, timeframes, feedback, roles and responsibilities of everyone involved in the requisition fulfilment process
Coach, manage and oversee performance of participating staffing suppliers
Document all client/ supplier reported issues and track resolution through to completion ensuring a high level of customer satisfaction in CRM system
Monitor performance against contract SLA’s , requisition aging, invoicing, time and expense entry and vendor compliance tracking
Maintain and update monthly activity and performance reports
Provide constant interaction via face to face, email and phone with client, staffing vendors, contract personnel and other partners
Assist with worker assignment management (cost center changes, extension of contract assignments etc.) to improve data integrity
Liaison with managers, vendors and security department to ensure all necessary paperwork is completed and collected prior to starting assignments and at end of assignments
Ensure all work orders are closed in the system with accurate finish reasons when notified of an end of assignment and appropriate departments are notified (i.e. security)
Assist with the collection of company assets from vendors (laptop, badges, etc.)
Assist and monitor time and expense entry to ensure appropriate approvals occur by hiring managers by required deadlines
Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner to avoid onboarding delays
Log all client and vendor inquiries into Salesforce.com

Qualifications

University degree preferred or applicable experience
Experience in high volume coordination activities
At least 1year of any customer service industry experience
Client hiring manager/supplier facing
Excellent verbal and written communications
Ability to work in a dynamic environment that changes from day to day
Strong analytical and problem solving skills
Strong documentation and follow up skills
Strong time management
Strong organization skills and attention to detail
Knowledge of MS Office (Excel, Word, PPT) and PC skills
Able to work independently with some direction
Customer Focused

Additional Information

Per Salary Transparency: The range for this position is $55,000-$57,500 CAD + bonus.
AI Usage Disclosure
- Please note that we use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us.
Existing Vacancy Statement
- This posting is for an existing vacancy within our organization.
- Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
  - Benefits Overview:
    - Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
    - Comprehensive health, dental, and vision insurance
    - RRSP retirement savings plan with company match options
    - Paid time off, including vacation, sick leave, and holidays
    - Employee assistance program (EAP)
    - Life and disability insurance
    - Professional development and tuition reimbursement opportunities

At AGS, we recognize our people are our strength. We are an equal opportunity (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email Accommodation@allegisglobalsolutions.com for accommodation options.

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More about this job

Responsibilities

Manage the contract labor requisition lifecycle, including intake, sourcing coordination, candidate shortlisting, onboarding, assignment changes, time and expense processes, offboarding, and reporting. Advise client hiring managers, oversee staffing supplier performance, maintain accurate records, and resolve client and vendor issues while ensuring compliance with service levels and required procedures.

Requirements

A university degree is preferred, or equivalent applicable experience, along with experience in high-volume coordination and at least one year of customer service industry experience. The role requires strong communication, analytical, organizational, documentation, follow-up, and time-management skills, comfort working independently in a changing environment, and proficiency with Microsoft Office and PC tools.

Skills

Recruitment Coordination
Supplier Management
Candidate Shortlisting
Requisition Management
Onboarding
Worker Assignment Management
Time and Expense Management
Reporting
Customer Service
Communication
Analytical and Problem-Solving Skills
Documentation and Follow-Up
Time Management
Organization and Attention to Detail
Microsoft Office

Benefits

Health Insurance
Dental Insurance
Vision Insurance
RRSP Retirement Savings Plan With Company Match Options
Paid Time Off
Employee Assistance Program
Life Insurance
Disability Insurance
Professional Development
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Vendor Management System (VMS)
AGS360
Salesforce.com
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Recruitment
Contract Labor
Requisition Intake
Candidate Sourcing
Candidate Shortlisting
Hiring Managers
Staffing Suppliers
Supplier Performance
Onboarding
Offboarding
Worker Assignment Management
Time and Expense Management
Vendor Compliance
Reporting
Data Integrity
Security Clearance Paperwork
High-Volume Coordination

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