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Added 11 mins ago
C
Senior UI Developer -Vice President
Citi
Mississauga, ON · Toronto, ON
- Full-time
We are seeking a highly skilled and experienced Senior Application Developer to join our dynamic Rates Technology team. This position is responsible for the design, development, and…
Added 25 mins ago
ZC
Automation Engineer
Zurich Canada
Toronto, ON
- Full-time
Basic programming or scripting knowledge in Java, Python, JavaScript, C#, or similar languages.
Added 26 mins ago
Manager HR Systems
Region of Waterloo
Kitchener, ON
Added 41 mins ago
M
Senior Software Engineer, Web & SDK
Mecka
Remote, Canada
- $160,000 to $200,000 CAD / year
- Full-time
- Remote
Our data team owns ingest, storage, and processing; you own the developer- and viewer-facing layer on top - clean APIs, documentation, and rich, performant frontends. You sit at the seam…
Added 55 mins ago
R
UI/UX Developer / Designer
ReserveX
Calgary, AB
- Full-time
Coding knowledge in HTML5, CSS, responsive CSS, JAVASCRIPT, JQUERY
Added 56 mins ago
T
Software Engineer I - Front End
TD
Toronto, ON
- Full-time
Added 1 hour ago
B
Software developer
BetterPro
North Vancouver, BC
- From $58 CAD / hour
- Full-time
- On-site
Added 1 hour ago
Junior Software Developer
KEV Group
Toronto, ON
You will join a small product engineering team building and maintaining the InTouch Pay web application. As a junior developer you will ship code to production early and often. You will…
Added 1 hour ago
CS
Intermediate Developer/Designer
Confiar Services
Toronto, ON
- Contract
Job Title: Intermediate Developer/Designer (Cyber, Data & Security)
Added 1 hour ago
G
DevOps- AI Platform Engineer
Galent
Halifax, NS
- Contract
We are looking for a Developer obsessed with efficiency and automation to be part of an autonomous team to deliver services for application teams across Capital Markets. An open minded…
Added 1 hour ago
M
Sr. Software Developer
McKesson
Mississauga, ON
- Full-time
McKesson is seeking a Sr. Software Developer to design, build, and scale modern software solutions that support healthcare technology innovation. In this role, you will help deliver secure,…
Added 2 hours ago
C
Consultant, Full Stack Developer
CIBC
Toronto, ON
- Full-time
…all technologies and platforms. The Consultant, Full Stack Developer provides technical leadership to development, is responsible for technical design and development of applications using…
Added 2 hours ago
AM
Salesforce AI & Data Cloud Solutions Engineer
AGF Management
Toronto, ON
- Full-time
Programming proficiency in SQL, JavaScript, Python, Java, or a similar language.
Added 2 hours ago
Bilingual Specialist, Software Engineering (D365 ERP)
CMHC - SCHL
Ottawa, ON · Toronto, ON · Montreal, QC
…developed that will enable CMHC to achieve its mission. As an ERP Developer, you will be responsible for the design, development, customization and implementation of solutions. You will act…
Added 2 hours ago
A
WorkForce Suite, Sr. Implementation Consultant / Consultant(e) principal(e) en implantation WorkForce Suite
ADP
Burnaby, BC · Dartmouth, NS · Toronto, ON · Montreal, QC · Etobicoke, Ontario
- Full-time
Minimum 3-5 years experience with programming language, preferably JavaScript and/or SQL.
Added 3 hours ago
AI
Customer Service Representative – Trainee
Allen Insurance Group
Waterloo, ON
- Full-time
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Added 3 hours ago
AI
Java Full Stack Developer
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Java Full Stack Developer – Java, Spring Boot, JavaScript
Added 3 hours ago
Senior Specialist, Software Engineering (D365 ERP)
CMHC - SCHL
Ottawa, ON · Toronto, ON · Montreal, QC
…developed that will enable CMHC to achieve its mission. As an ERP Developer, you will be responsible for the design, development, customization and implementation of solutions. You will act…
Added 3 hours ago
UT
.NET Developer # 26-25476
US Tech Solutions
St. John's, NL
- $65 to $70 USD / hour
- Contract
We are seeking a Systems Analyst II (.NET Developer) to support a large-scale enterprise application modernization initiative. The resource will contribute across the application,…
Added 3 hours ago
CM
Senior Specialist, Software Engineering (D365 ERP)
Canada Mortgage and Housing Corporation (CMHC) Société canadienne d'hypothèques et de logement(SCHL)
Ottawa, ON
- Full-time
…developed that will enable CMHC to achieve its mission. As an ERP Developer, you will be responsible for the design, development, customization and implementation of solutions. You will act…
Added 4 hours ago
FG
Senior Mobile Developer
Flynn Group of Companies
Mississauga, ON
- Full-time
Flynn Group of Companies, North America’s leading building envelope contractor, is looking for a Senior Mobile Developer to work from our Mississauga location reporting to Manager, Custom…
Added 4 hours ago
M
RQ11475 - Software Developer - CRM - Senior
Maarut
Toronto, ON
- Contract
Minimum 3 years in a Technical Lead, Lead Developer, or Solution Lead role.
Added 4 hours ago
FG
Senior Mobile Developer
Flynn Group of Companies
Mississauga, ON
- $120,000 to $135,000 CAD / year
- Full-time
Flynn Group of Companies, North America’s leading building envelope contractor, is looking for a Senior Mobile Developer to work from our Mississauga location reporting to Manager, Custom…
Added 4 hours ago
KG
Senior Azure .NET Developer
K&K Global Talent Solutions INC.
Toronto, ON
- Contract
We are seeking a highly skilled Senior Azure Applications Developer with extensive experience in cloud-based application development, specifically within the Microsoft Azure ecosystem. In…
Added 4 hours ago
Bilingual Senior Specialist, Software Engineering (D365 ERP)
CMHC - SCHL
Ottawa, ON · Toronto, ON · Montreal, QC
…developed that will enable CMHC to achieve its mission. As an ERP Developer, you will be responsible for the design, development, customization and implementation of solutions. You will act…

Allen Insurance Group

Customer Service Representative – Trainee

Waterloo, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Jul 11, 2026

Original job description

We are currently looking for a Personal Lines Customer Service Representative (CSR) trainee with a minimum of 3 years customer service experience in the insurance industry or a related field.

Allen Insurance Group is a dynamic sales organization with “Big City” thinking in a more relaxed rural setting, celebrating 120 years.

The successful candidate must have strong work ethic and organization skills, be a team player have ability to work in a fast paced insurance brokerage. Outstanding customer service service and computer skills along with excellent verbal and written communication skills are required.

We are looking for the right candidate with a positive attitude who is looking for stability and career development to join our team. The ideal candidate must be willing to do the required training to obtain a RIBO license.

In-House Training Academy – You Will Learn How To

Provide quality service to clients by servicing personal lines insurance accounts.
Handle telephone requests, correspondence, and emails of clients identifying their needs in order to provide valuable service in a timely manner.
Make changes to designated clients’ policies, explain coverages, and remarket policies as required.
Service inquiries regarding claims, acting as a liaison between the insured and insurer for customer advocacy and guidance.

Education

Secondary School level Education.
3-5 years in a customer service facing role.

Benefits

We offer medical and dental benefits, education and growth opportunities as well as a pension plan.

At Allen Insurance Group, we have a model for strategic growth, innovation and a collective spirit that nurtures the values of a rural lifestyle while offering careers similar to those in urban centers.

If you are looking for a career in the insurance industry that is rewarding, challenging and fun, invest in yourself by joining Allen Insurance Group.

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More about this job

Responsibilities

Service personal lines insurance accounts by responding to client telephone requests, correspondence, and emails, identifying needs, making policy changes, explaining coverage, and remarketing policies as needed. Respond to claims-related inquiries and act as a liaison between insured clients and insurers to provide guidance and advocacy.

Requirements

Requires at least three years of customer service experience in insurance or a related field; the posting also describes three to five years in a customer-facing role. Applicants should have secondary-school-level education, strong organization and communication skills, computer skills, a positive attitude, and a willingness to complete training to obtain a RIBO license.

Skills

Customer Service
Insurance Account Servicing
Personal Lines Insurance
Telephone Support
Written Correspondence
Email Communication
Identifying Client Needs
Policy Changes
Explaining Insurance Coverage
Policy Remarketing
Claims Support
Customer Advocacy
Organization
Teamwork
Verbal Communication
Computer Skills

Benefits

Medical Benefits
Dental Benefits
Education And Growth Opportunities
Pension Plan

Visa sponsorship

Not detected in the job text

Keywords

Personal Lines Insurance
Insurance Brokerage
Customer Service Representative
RIBO License
In-House Training Academy
Insurance Account Servicing
Policy Changes
Insurance Coverage
Policy Remarketing
Claims Inquiries
Client Advocacy
Telephone Requests
Correspondence
Email Communication
Customer Service Experience
Computer Skills
Verbal Communication
Written Communication
Organization Skills
Teamwork
Insurance Industry

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