Customer service representative jobs in Canada

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Added 20 days ago
C
Bilingual Customer Service Representative, Personal Risk Service Centre (12 month contract)
Chubb
Toronto, ON
- Full-time
Must possess an aptitude for technical, detail-oriented work
Added 20 days ago
AP
Customer Service Representative
Allen Print
Halifax, NS
- Full-time
We are looking for an experienced and motivated Customer Service Representative to join our team. The successful candidate will be responsible for managing current client accounts, ensuring…
Added 20 days ago
FB
Customer Service Representative
Farm Boy Inc.
Waterloo, ON
- $17.95 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 20 days ago
Customer Service Representative (Bilingual - must speak English & Mandarin or Cantonese)
My Insurance Broker
Thornhill, ON
Employment Type: Full-time / Permanent / 5 Days in Office
Added 20 days ago
L
Customer Service Representative (Fixed Term)
LCBO
Mississauga, ON · GTA Retail Service Centre
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 20 days ago
GF
Customer Service Representative (Motivator) - Windsor Manning and Tecumseh
GoodLife Fitness
Tecumseh, ON · Windsor, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 20 days ago
GF
Customer Service Representative (Motivator) - Waterloo Weber and University
GoodLife Fitness
Waterloo, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 20 days ago
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Customer service clerk
Esso
Carleton Place, ON
- Full-time
Added 20 days ago
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Customer Service Representative
BASF
Regina, SK
- Full-time
We are looking for a Customer Service Representative to join our Agricultural Solutions team in Regina.
Added 20 days ago
AC
Customer Service Representative
Aston Carter
Calgary, AB
- $21 CAD / hour
- Full-time
Aston Carter's large client in Calgary is seeking a Customer Service Representative to join their team! This individual will manage customer interactions, coordinate logistics, and perform…
Added 20 days ago
LI
Customer Service Representative, Personal Lines
Lawrie Insurance Group Inc.
Hamilton, ON
- Full-time
We are currently seeking a RIBO Licensed Customer Service Representative to join our Personal Lines team. In this role, you will manage a book of business while building strong, long-term…
Added 20 days ago
NB
Collection Customer Service Agent
National Bank of Canada
Montreal, QC
- Full-time
Added 20 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 20 days ago
E
customer service clerk
Esso
Carleton Place, ON
- Part-time
Added 20 days ago
Insurance Contact Centre Representative
Insurance Corporation of British Columbia
North Vancouver, BC
Hybrid 8 – you will work a minimum of 2 days per week at your primary office headquarters, subject to operational requirements
Added 20 days ago
CO
Customer Service Representative (Temporary Full-Time)
City of Thunder Bay
Thunder Bay, ON
- Full-time
- Temporary
Must have good customer service and communication skills and be courteous and tactful in dealing with the public
Added 20 days ago
LI
Customer Service Representative, Personal Lines
Lawrie Insurance Group
Hamilton, ON
- Full-time
We are currently seeking a RIBO Licensed Customer Service Representative to join our Personal Lines team. In this role, you will manage a book of business while building strong, long-term…
Added 21 days ago
CN
Appointment Center - Customer Service Representative
Contractor Nation
Dartmouth, NS
- Full-time
Customer Service Representative – Appointment Centre
Added 21 days ago
OC
Customer Service Representative
OOCL CANADA INC.
Toronto, ON
- $47,000 to $52,000 CAD / year
Respond to customer inquiries and service exceptions with effective communications with clients, origin offices, ocean carriers, brokers, and other vendors to provide updates and facilitate…
Added 21 days ago
PA
Customer Service Representative
PROVINCIAL AEROSPACE LTD
Wabush, NL
- Part-time
The successful candidate must have a minimum of 1 year experience in providing customer service in a fast-paced environment · Must possess exceptional customer service skills
Added 21 days ago
CC
Marketing Customer Service Representative
Century Casinos Inc
AB
- $17 to $19 CAD / hour
- Part-time
Must have weekend/holiday availability
Added 21 days ago
EA
Customer Service Agent
Executive Aviation
Kamloops, BC
- Part-time
In Kamloops you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your DNA?…
Added 21 days ago
EA
Customer Service Agent
Executive Aviation
Kamloops, BC
- Part-time
In Kamloops you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your DNA?…
Added 21 days ago
E
Customer Service Representative - Terrace
Enterprise
Terrace, BC
- Full-time
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
Added 21 days ago
FB
Customer Service Representative
Farm Boy Inc.
Burlington, ON
- From $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…

Allen Print

Customer Service Representative

Halifax, NS, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 19, 2027
Posting language: English
Posted: Oct 21, 2026

Original job description

Allen Print is a locally owned commercial printing and apparel company that was established in 1944. We have become one of the fastest growing print companies in Atlantic Canada. Our business structure is innovative, continually expanding and is customer-centric. We are dedicated to sustainability and the continual growth and development of our industry.

Collaborative, engaging, supportive, and rewarding are just a few words to describe the atmosphere of working in our organization.

We are looking for an experienced and motivated Customer Service Representative to join our team. The successful candidate will be responsible for managing current client accounts, ensuring high levels of customer satisfaction, and focusing on long-term retention and relationship management.

Key Responsibilities

Order & Quote Management: Accurately enter and audit incoming customer orders and quote requests, ensuring meticulous attention to technical details, specifications and timelines.
Production & Sales Liaison: Act as the primary bridge between the Sales department and production teams (Graphics, Estimating, and Production); ensure clear communication of client expectations and technical requirements to minimize friction and lead times.
Sales & Management Support: Provide direct administrative and operational support to both the Sales and Management teams, assisting with project tracking, reporting, and the fulfillment of urgent client requests.
Account Support & Retention: Serve as the primary point of contact for existing clients to address inquiries and resolve issues promptly, focusing on maintaining high service standards to ensure long-term account retention.
Customer Advocacy: Act as a dedicated resource for clients by thoroughly understanding their project requirements, identifying potential production hurdles early, and providing expert guidance to ensure the final product meets all functional and aesthetic needs.
Proactive Problem Resolution: Identify customer needs in advance and provide accurate information and effective solutions to maintain a seamless, high-quality service experience.
Process Improvement: Collaborate with internal departments to streamline workflows between the front office and the production floor to improve overall service delivery.

Qualifications & Skills

Communication & Interpersonal Skills: Exceptional verbal and written skills with a proven ability to build rapport and manage client expectations with professionalism maintaining positive, collaborative relationships across all internal departments.
Meticulous Attention to Detail: A disciplined commitment to double-checking all work for accuracy. You must maintain high proficiency and sharp attention to detail across all projects simultaneously, ensuring that all technical specifications are correctly identified and verified while effectively managing multiple tasks in a deadline-driven environment.
Adaptive Problem-Solving: Comfortable working in a high-volume, fast-paced environment where priorities can shift rapidly. You can pivot between tasks without losing accuracy or composure.
Self-Driven Organization: A proactive self-starter with the ability to work independently and take the lead on tasks that need to be addressed. You possess the professional discipline to remain highly organized while managing and tracking multiple projects simultaneously, ensuring that all details are followed through to completion and nothing slips through the cracks.
Language Proficiency: Exceptional proficiency in English across all areas, including reading, writing, listening, and speaking, is essential for ensuring technical accuracy and effective team collaboration. For applicants whose primary language is not English, a current English language proficiency test result is required and should be included with the resume and cover letter upon application.
Industry Knowledge (Asset): Prior experience in commercial print or a strong grasp of industry terminology is a significant advantage.

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage existing client accounts, orders, and quote requests while serving as the main contact for inquiries and issue resolution. Coordinate client requirements between Sales and production teams, support Sales and Management, and help improve workflows and customer retention.

Requirements

Applicants should have strong written and verbal communication, meticulous attention to detail, and the ability to stay organized and accurate while managing multiple priorities in a fast-paced environment. Exceptional English proficiency is essential; commercial printing experience or familiarity with industry terminology is an asset.

Skills

Customer Service
Account Management
Client Retention
Order Management
Quote Management
Attention To Detail
Written Communication
Verbal Communication
Problem-Solving
Organization
Multitasking
Project Tracking
Production Coordination
Sales Support
Process Improvement
Commercial Printing

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Commercial Printing
Apparel
Account Management
Customer Satisfaction
Client Retention
Order Entry
Quote Requests
Technical Specifications
Production Coordination
Sales Liaison
Graphics
Estimating
Project Tracking
Reporting
Customer Advocacy
Problem Resolution
Workflow Improvement
English Proficiency
Deadline-Driven Environment
Sustainability

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