Find work in Canada.

319,696 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
AH
Social Worker II - Emergency Department
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
Classification: Social Worker II Union: HSAA Facility PROF/TECH Unit and Program: Social Work Primary Location: Peter Lougheed Centre Location Details: As Per Location Multi-Site: Not…
Added 5 mins ago
AH
Registered Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
Classification: Registered Nurse Union: United Nurses of Alberta Unit and Program: Day Surgery & Short Stay Units Primary Location: South Health Campus Location Details: As Per Location…
Added 5 mins ago
AH
Supervisor
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
Classification: Supervisor Union: Exempt Unit and Program: Nutrition and Food Services Primary Location: Arthur Child Cancer Centre Location Details: As Per Location Employee Class: Regular…
Added 5 mins ago
AH
Health Care Aide
Alberta Health Services
Viking, AB
- Part-time
Transition Company: Assisted Living Alberta Classification: Health Care Aide Union: AUPE AUX Unit and Program: Home Care Primary Location: Viking 5224 50 Street Location Details: As Per…
Added 5 mins ago
AH
Assistant Head Nurse
Alberta Health Services
Peace River, AB
- Full-time
Classification: Assistant Head Nurse Union: United Nurses of Alberta Unit and Program: Medical Surgical Labour Delivery Combined Primary Location: Peace River Comm Hlth Ctr Location…
Added 5 mins ago
AH
Unit Clerk
Alberta Health Services
Canmore, AB
- Part-time
Classification: Unit Clerk Union: AUPE GSS Unit and Program: Acute Care, Emergency Primary Location: Canmore General Hospital Location Details: As Per Location Multi-Site: Not Applicable…
Added 5 mins ago
AH
Registered Nurse
Alberta Health Services
Lethbridge, AB
- Part-time
This is a Registered Nurse position that works in the surgical suite. Under supervision of the OR Manager and Charge Nurse: Assumes responsibility and accountability for the management of…
Added 6 mins ago
OA
Product Advisor - OpenRoad Honda
OpenRoad Auto Group
Brampton, ON
- Full-time
Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching, Tool…
Added 6 mins ago
Part Time Shuttle Driver - Toyota Town
OpenRoad Auto Group
London, ON
…vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are excited to…
Added 20 mins ago
DC
Advisor, Talent and Culture
Durham Community Health Centre
Pickering, ON
- Full-time
…managers and employees across the agency. Reporting to the Manager, Talent & Culture, the Advisor serves as a trusted partner on employee relations, attendance and performance management,…
Added 20 mins ago
AH
Quality Lead - Consultant
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…collaboratively improving patient and staff safety, quality and experience outcomes by understanding performance metrics, identification of improvement opportunities, and leadership of…
Added 20 mins ago
NC
HR Business Advisor - Ottawa (1 Year Term)
NAV CANADA
Ottawa, ON
- Temporary
Interprets applicable policy/program or practice and complex collective agreements related to organization restructures, staffing policies, procedures and processes.
Added 21 mins ago
Wealth Advisor - Halifax
Scotiabank
Halifax, NS
…internal policies and procedures. Reporting to the Regional Manager, as a Financial Consultant, you will assist MD clients and their families in achieving their personal financial goals.…
Added 21 mins ago
DC
Advisor, Talent and Culture
Durham Community Health Centre
Pickering, ON
- Full-time
…managers and employees across the agency. Reporting to the Manager, Talent & Culture, the Advisor serves as a trusted partner on employee relations, attendance and performance management,…
Added 21 mins ago
Dietitian/Nutritionist, Women's Ambulatory Clinics
Nova Scotia Health and IWK Health
Halifax, NS
Department/Program: General Gynaecology Clinics, Women's & Newborn Health
Added 21 mins ago
A
Gestionnaire de Configuration, Service à la Clientèle / Configuration Manager, Customer Services
Airbus
Montreal, QC · Mirabel, QC
- Full-time
Vous avez une expérience en service à la clientèle, en gestion de programme et/ou, vous avez travaillé sur divers projets complexes. Vous avez travaillé en ingénierie ou dans un domaine…
Added 36 mins ago
LI
Territory Manager (Residential HVAC)
Lennox International
Longueuil, QC
- Full-time
This territory manager develops new prospects and interacts with existing customers to increase sales of products and services.
Added 36 mins ago
ML
Cook, Full Time
MAPLE LEAF LOUNGE
Toronto, ON
- Full-time
…Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all…
Added 36 mins ago
HR
Pharmacist
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
These innovations enhance communication, improve efficiency, and create a more connected experience for patients and families.
Added 36 mins ago
HR
Pharmacist
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
These innovations enhance communication, improve efficiency, and create a more connected experience for patients and families.
Added 36 mins ago
Staff Technical Program Manager
Okta
Toronto, ON
Okta is looking for a Staff Technical Program Manager to join our Toronto team, where you will operate as a senior individual contributor partnering with Engineering, Product Management,…
Added 36 mins ago
FB
Produce Department Manager
Farm Boy Inc.
Burlington, ON
- $57,500 to $62,500 CAD / year
- Full-time
As a key leader within our store, you’ll support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve…
Added 36 mins ago
FB
Meat Department Manager
Farm Boy Inc.
Burlington, ON
- $57,500 to $62,500 CAD / year
- Full-time
As a key leader within our store, you’ll support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve…
Added 36 mins ago
Manager, Regulatory Affairs (Clinical Labeling)
Telix Pharmaceuticals (AMER)
Canada
The Manager, Regulatory Affairs (Clinical Labeling), is responsible for the development, maintenance, and oversight of Investigational Medicinal Product (IMP) labeling (also referred to as…
Added 50 mins ago
AH
Registered Nurse - Case Manager
Alberta Health Services
Calgary, AB
- Temporary
Transition Company: Assisted Living Alberta Classification: Registered Nurse Union: United Nurses of Alberta Unit and Program: Home and Community Care - Seniors Central Team Primary…

Alliance Ground International

Passenger Service Agent

Richmond, BC, Canada
YVR Airport, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 13, 2026
Experience: Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.
Posting language: English
Posted: Oct 4, 2026

Original job description

Job Description:

From check-in and bag drop, to boarding gates and arrivals, as a Passenger Service Agent you’ll ensure our traveling customers are kept well-informed and are in the right place at the right time. Following safety, security, and airline-specific procedures, you’ll put our customers - and their customers’ needs at the heart of everything our AGI Passenger Service Agents do. This is a customer-facing role with a goal to providing first-class customer service to each traveler we encounter. If you are friendly, outgoing focusing on outstanding customer service, then let your career take off with AGI as a Passenger Service Agent!

Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.

Job Responsibilities:

Provide exceptional customer service as per AGI and airline specific standards to ensure customer satisfaction at every step of their journey.
Always ensure safety and security is never compromised.
Handle customer interaction with class in an efficient, effective, and professional manner at the ticket counter and gate.
Make and assist with reservations, preparation, and issuance of tickets and itineraries, computation of fares, issuance of refunds, baggage checking, and collection of excess baggage charges.
Patiently and empathetically handle customer concerns and complaints regarding ticketing and baggage handling, perform lost and found activities, initiate tracing procedures for lost passenger baggage, process claims for damaged or lost baggage and personal articles, prepare and maintain required records and reports of lost and found activities.
Knowledgeably answer inquiries regarding flight schedules, fares, and other questions as they arise, providing passengers with general travel information.
Meet aircraft at gate or loading area, perform duties in the departure lounges or at boarding gates when enplaning and deplaning passengers, check passenger tickets and documents for validity, and complete all necessary arrangements for accommodating passengers’ reservations, standbys, and their luggage.
Determine flight close-out time and prepare, complete, and check various flight forms for accuracy and complete post-departure procedures.
Responsible for all flight movement messages between the gate, ground handling team, flight crew, and airport vendors.
Follow procedures for passengers with regards to the acceptance of Dangerous Goods.

Safety, Security and Compliance:

All AGI Team members have a responsibility and duty while at work to:

Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons.
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.
Conduct work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.
Fully understand AGI Health & Safety and Security policies.
Attend training courses as may be required by AGI.

Physical Requirements:

Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.
Must be able to stand for extended periods of time.
Must be able to carry heavy items up and down jetway stairs.
Must be alert to moving vehicles, equipment, or aircraft and must be able to use radio equipment.

Knowledge, Skills, and Abilities:

Appearance: Must be willing to wear uniform and insignia as prescribed by AGI. Personal appearance and grooming must present a favorable corporate image.

Good communication skills: Passenger Service Agents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, customers, and other ground crew to coordinate the movement of passengers and handling of equipment and baggage. Tolerate and answer repetitious questions from passengers in a friendly, outgoing manner. Ability to speak and be understood in giving directions/information to passengers verbally and/or via overhead announcement systems.

Computer skills: Passenger Service agents are required to use computer systems daily.

Critical thinking skills: Agent may be called upon to troubleshoot issues to assist passengers with reservation issues, process excess baggage fees correctly, verify required visa documentation, etc.

Basic math skills: Must be able to process payment transactions for flight/seat upgrades, excess baggage fees, etc.

Time management skills: Passenger Service agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment. Must report to work on a regular and timely basis.

Qualifications:

Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.
Must complete SIDA training to obtain airport authority identification security.
Preferred Qualifications - One+ year of relevant experience. Airline experience is preferred, and previous face-to-face customer service experience is also a plus.

AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.

The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!

Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

Apply About employer

More about this job

Responsibilities

The Passenger Service Agent is responsible for providing exceptional customer service at check-in, boarding gates, and arrivals while ensuring all safety and security procedures are followed. They handle ticketing, baggage processing, flight documentation, and coordinate flight movement messages between ground teams and flight crews.

Requirements

Candidates must be at least 18 years old with a high school diploma or equivalent and the ability to lift up to 70 pounds. Applicants must possess authorization to work in Canada and be able to obtain airport authority security identification.

Skills

Customer service
Communication
Computer literacy
Critical thinking
Basic math
Time management
Radio operation
Conflict resolution
Safety compliance
Ticketing
Baggage handling
Problem solving

Benefits

Paid vacation
Medical insurance
Dental insurance
Vision insurance
Free uniforms
On-the-job training
401(k) program
Employee assistance program
Voluntary life insurance
Travel discounts

Visa sponsorship

Not detected in the job text

Keywords

Passenger Service Agent
Ground Handling
Aviation
Customer Service
Ticketing
Baggage Handling
Safety
Security
Compliance
SIDA Training
Airport Operations
Flight Schedules
Dangerous Goods
Check-in
Boarding
Lost and Found
Radio Equipment
Teamwork
Professionalism
Logistics

Report this job