Find work in Canada.

570,382 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 6 mins ago
UF
Specialist, Women’s Philanthropy (18 Month Contract)
UJA Federation of Greater Toronto
Toronto, ON · North York, Ontario
- Full-time
This is an 18-month contract position. Salary range: $62,00-$68,000 annually, based on experience. At UJA we support a flexible work schedule and all of our employees engage in hybrid work.…
Added 6 mins ago
W
Early Careers: Health and Benefits Internship (Summer or Fall 2027) - Calgary
WTW
Calgary, AB
- Full-time
…and welfare plan costs, improve health outcomes and promote employee engagement through broad-based, state-of-the-art interventions. We provide solutions encompassing creative plan design,…
Added 6 mins ago
BS
Senior Financial Analyst, FP&A
BVGlazing Systems
Concord, ON
- $100,000 to $120,000 CAD / year
- Full-time
…combine strong financial accounting knowledge with hands-on FP&A experience, analytical capabilities, and commercial awareness to deliver accurate financial information, identify business…
Added 20 mins ago
SD
Gérant(e) Beauté, rémunéré(e) à l’heure temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Varennes, QC
- Part-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 20 mins ago
SD
Post Office Manager, Hourly Full Time Day
Shoppers Drug Mart
Hamilton, ON
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 20 mins ago
Social Planner - Strategic Program Development Advisor
City of Edmonton
AB
The Edmonton Police Service has an opportunity for one (1) Social Planner in the Strategic Program Development Advisor role with the Urban Strategy Grant. The Strategic Program Development…
Added 20 mins ago
DT
Project Manager
dp Technologies Group
Winnipeg, MB
- Full-time
As we continue to grow, we are looking to add a Project Manager to our Celco team, located in Winnipeg.
Added 20 mins ago
CC
Supporter Engagement Specialist
Canadian Cancer Society
Ottawa, ON · Toronto, ON
- Full-time
- Temporary
Supports the Manager and or Director and the rest of their Supporter Engagement Team in the development of donor and participant fundraising programs, including Run for The Cure, Relay for…
Added 20 mins ago
POLICY DEVELOPMENT OFFICER SDFA
City of Toronto
Toronto, ON
Considerable experience in social/labour policy analysis, program development and implementation, and report writing.
Added 20 mins ago
S
Operations Lead - Full Time
Sephora
Vancouver, BC
- $22.85 to $28.55 CAD / hour
- Full-time
…performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and…
Added 20 mins ago
Manager, Marketing Operations
Canadian Blood Services
Ottawa, ON · Toronto, ON
Employee discounts, wellness program, professional resources.
Added 20 mins ago
DC
Team Manager
Dillon Consulting Limited
Chatham-Kent, ON · Guelph, ON · Hamilton, ON · Kingston, ON · Kitchener, ON · London, ON · Oakville, ON · Ottawa, ON · Toronto, ON · Windsor, ON · North York, ON · Chatham, ON
- Full-time
We are currently seeking a Team Manager to join our Environmental Planning team.
Added 20 mins ago
IF
Manager, IT Financial Performance
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
As a Manager, IT Financial Performance, you will play a key role in leading the IT financial performance function and providing strategic support to partners within the Executive…
Added 21 mins ago
R
Manager, Distribution Centre Productivity - East (hybrid - Boucherville)
RONA
Boucherville, QC
- Full-time
The Manager, DC Productivity – East is responsible for identifying, prioritizing, and implementing initiatives that improve operational performance across the distribution network. The role…
Added 21 mins ago
R
Delivery driver - Classe 1 & 3 licence
RONA
Rouyn-Noranda, QC
- Full-time
A comprehensive training program for all new hires
Added 21 mins ago
R
Department Manager
RONA
Grand-Mère, QC
- Full-time
A comprehensive training program for all new hires
Added 21 mins ago
R
Final Mile Coordinator ( Tuesday to Saturday 12PM -8:30 PM)
RONA
Milton, ON
- Full-time
…transportation planning, carrier coordination, and customer…
Added 21 mins ago
WA
Service Dispatcher
Wood Automotive Group
Calgary, AB
- Full-time
Employee Assistance Program including, Financial Advisory Services, Nutritional Counselling, Legal Advisory Services, Counselling Services, fitness program, and more!
Added 21 mins ago
FC
Contracts Manager- Mining
Fluor Corporation
Vancouver, BC
- Full-time
Fluor Canada rewards hard work, knowledge, and commitment. Fluor offers competitive employee compensation packages, comprehensive benefit programs including Health, Dental and Vision Care,…
Added 21 mins ago
CG
Food Service Supervisor Full Time
Compass Group Canada
Bedford, NS
- Full-time
Employee relations experience in a unionized environment is an asset.
Added 35 mins ago
SH
Pharmacy Supervisor (Vancouver, On-Site)
Sentrex Health Solutions
Vancouver, BC
- Full-time
High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered…
Added 35 mins ago
CR
Track Supervisor
Cando Rail & Terminals
Jansen, SK
- Full-time
Coordinating with Track Maintenance Manager and coordinators as necessary for larger projects requiring additional support
Added 35 mins ago
SI
HACCP Technician
Saputo Inc.
Calgary, AB · Mississauga, ON · Riverway
- Full-time
Employee family assistance program for employees and their families.
Added 35 mins ago
SC
Financial Service Representative Development
StellerVista Credit Union
Castlegar, BC
- Full-time
At StellerVista Credit Union we are proud to offer an employee experience that includes:
Added 35 mins ago
A
Regional Service Agent
Allstate
AB · Edmonton North Agency
- Full-time
Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued,…

Alliance Ground International

Passenger Service Agent

Edmonton, AB, Canada
YEG Airport, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Dec 15, 2026
Experience: Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description:

From check-in and bag drop, to boarding gates and arrivals, as a Passenger Service Agent you’ll ensure our traveling customers are kept well-informed and are in the right place at the right time. Following safety, security, and airline-specific procedures, you’ll put our customers - and their customers’ needs at the heart of everything our AGI Passenger Service Agents do. This is a customer-facing role with a goal to providing first-class customer service to each traveler we encounter. If you are friendly, outgoing focusing on outstanding customer service, then let your career take off with AGI as a Passenger Service Agent!

Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.

Job Responsibilities:

Provide exceptional customer service as per AGI and airline specific standards to ensure customer satisfaction at every step of their journey.
Always ensure safety and security is never compromised.
Handle customer interaction with class in an efficient, effective, and professional manner at the ticket counter and gate.
Make and assist with reservations, preparation, and issuance of tickets and itineraries, computation of fares, issuance of refunds, baggage checking, and collection of excess baggage charges.
Patiently and empathetically handle customer concerns and complaints regarding ticketing and baggage handling, perform lost and found activities, initiate tracing procedures for lost passenger baggage, process claims for damaged or lost baggage and personal articles, prepare and maintain required records and reports of lost and found activities.
Knowledgeably answer inquiries regarding flight schedules, fares, and other questions as they arise, providing passengers with general travel information.
Meet aircraft at gate or loading area, perform duties in the departure lounges or at boarding gates when enplaning and deplaning passengers, check passenger tickets and documents for validity, and complete all necessary arrangements for accommodating passengers’ reservations, standbys, and their luggage.
Determine flight close-out time and prepare, complete, and check various flight forms for accuracy and complete post-departure procedures.
Responsible for all flight movement messages between the gate, ground handling team, flight crew, and airport vendors.
Follow procedures for passengers with regards to the acceptance of Dangerous Goods.

Safety, Security and Compliance:

All AGI Team members have a responsibility and duty while at work to:

Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons.
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.
Conduct work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.
Fully understand AGI Health & Safety and Security policies.
Attend training courses as may be required by AGI.

Physical Requirements:

Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.
Must be able to stand for extended periods of time.
Must be able to carry heavy items up and down jetway stairs.
Must be alert to moving vehicles, equipment, or aircraft and must be able to use radio equipment.

Knowledge, Skills, and Abilities:

Appearance: Must be willing to wear uniform and insignia as prescribed by AGI. Personal appearance and grooming must present a favorable corporate image.

Good communication skills: Passenger Service Agents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, customers, and other ground crew to coordinate the movement of passengers and handling of equipment and baggage. Tolerate and answer repetitious questions from passengers in a friendly, outgoing manner. Ability to speak and be understood in giving directions/information to passengers verbally and/or via overhead announcement systems.

Computer skills: Passenger Service agents are required to use computer systems daily.

Critical thinking skills: Agent may be called upon to troubleshoot issues to assist passengers with reservation issues, process excess baggage fees correctly, verify required visa documentation, etc.

Basic math skills: Must be able to process payment transactions for flight/seat upgrades, excess baggage fees, etc.

Time management skills: Passenger Service agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment. Must report to work on a regular and timely basis.

Qualifications:

Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.
Must complete SIDA training to obtain airport authority identification security.
Preferred Qualifications - One+ year of relevant experience. Airline experience is preferred, and previous face-to-face customer service experience is also a plus.

AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.

The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!

Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

Apply About employer

More about this job

Responsibilities

Provide exceptional customer service at check-in, boarding gates, and arrivals while ensuring all safety and security protocols are followed. Handle ticketing, baggage processing, and flight movement communications to ensure efficient and professional passenger travel experiences.

Requirements

Candidates must be at least 18 years old with a high school diploma or GED and the ability to lift up to 70 pounds. Must be able to obtain airport security identification and possess authorization to work in Canada.

Skills

Customer service
Communication
Problem solving
Computer literacy
Basic math
Time management
Safety compliance
Ticketing
Baggage handling
Radio operation
Conflict resolution
Attention to detail

Benefits

Paid vacation
Medical insurance
Dental insurance
Vision insurance
401(k) program
Employee assistance program
Voluntary life insurance
Travel discounts
Free uniforms
Free on-the-job training

Visa sponsorship

Not detected in the job text

Keywords

Passenger Service Agent
Ground Handling
Airline
Customer Service
Ticketing
Baggage Handling
Safety
Security
Compliance
Airport Operations
Flight Schedules
Lost and Found
Dangerous Goods
SIDA Training
Communication
Computer Systems
Critical Thinking
Time Management
Professionalism

Report this job