Jobs in Canada

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Added 9 mins ago
Sales Associate
Staples Retail
Richmond, BC
Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 9 mins ago
Sales Associate
Staples Inc.
Victoria, BC
Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 38 mins ago
Enrolment Services Advisor
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
The ESA reports to the Associate Director, Enrolment Services. The ESA works closely with AESAs, other ESAs and academic and student affairs professionals at the University, including other…
Added 38 mins ago
Enrolment Services Advisor
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
The ESA reports to the Associate Director, Enrolment Services. The ESA works closely with AESAs, other ESAs and academic and student affairs professionals at the University, including other…
Added 38 mins ago
Financial Analyst
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
Reports directly to the Associate Director, Student Financial Support. This position performs work independently under general direction from the Associate Director, and interacts with…
Added 38 mins ago
Millwork/Lumber Sales Associate Part Time (Halifax)
The Home Depot Canada
Halifax, NS
Part-time
Added 38 mins ago
Lot Associate Part Time - 7170 Lethbridge
The Home Depot Canada
Lethbridge, AB
Part-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 38 mins ago
Flooring Sales Associate Part Time - 7051 Saskatoon
The Home Depot Canada
Saskatoon, SK
Part-time
Added 38 mins ago
Millwork Sales Specialist Full Time (MONCTON)
The Home Depot Canada
Moncton, NB
Full-time
…Specialists drive sales to support department and store goals. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies &…
Added 54 mins ago
DYNAMITE - Operations Associate PT - CrossIron Mills
Groupe Dynamite
Rocky View No 44, AB · Rocky View County, AB
Full-time
Reporting to the Store Manager, your main focus as Operations Associate is to provide support to the team to maximize company sales and profitability by maintaining stockroom organization…
Added 54 mins ago
Paint Associate Part Time - 7051 Saskatoon
The Home Depot Canada
Saskatoon, SK
Part-time
Added 54 mins ago
Lot Associate - Full Time (Halifax)
The Home Depot Canada
Halifax, NS
Full-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 54 mins ago
Store Associate
The Salvation Army in Canada
Ottawa, ON
Part-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 54 mins ago
Pro Account Sales Associate Full Time - 7226 Parry Sound
The Home Depot Canada
Parry Sound, ON
Full-time
…each department. This position also involves acting as a sales associate on the floor including all associated duties (e.g., keeping work area clean and…
Added 54 mins ago
Lot Associate Part Time (RICHMOND HILL)
The Home Depot Canada
Richmond Hill, ON
Part-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 54 mins ago
Associé(e) au Comptoir entrepreneur (Temps plein)
The Home Depot Canada
Victoriaville, QC
Full-time
…each department. This position also involves acting as a sales associate on the floor including all associated duties (e.g., keeping work area clean and…
Added 54 mins ago
Merchandising Execution Associate: Part Time Temp - VANCOUVER TERMINAL
The Home Depot Canada
Vancouver, BC · Greater Vancouver Metropolitan Area
Part-time
Added 54 mins ago
Associé(e) au stationnement (temps plein)
The Home Depot Canada
Trois-Rivières, QC
Full-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 54 mins ago
Hardware Sales Part Time - VAUGHAN N
The Home Depot Canada
Vaughan, ON
Part-time
Added 54 mins ago
Receiving Associate Part Time - KITCHENER
The Home Depot Canada
Kitchener, ON
Part-time
…receiving to designated staging areas. A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures.…
Added 54 mins ago
Lot Associate: Part Time - CHINOOK
The Home Depot Canada
Calgary, AB
Part-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 54 mins ago
Electrical Sales Associate: Part Time - MARLBOROUGH
The Home Depot Canada
Calgary, AB
Part-time
Added 54 mins ago
Merchandising Associate Part Time - MILTON
The Home Depot Canada
Milton, ON
Part-time
Added 1 hour ago
Grocery Associate
88 Supermarket
Richmond, BC
$18.25 CAD / hour
Full-time
Support customers in any situation of emergency and accident and inform manager/supervisor immediately.
Added 1 hour ago
Live Seafood Associate
88 Supermarket
Vancouver, BC
Up to $18.25 CAD / hour
Full-time
Support customers in any situation of emergency and accident and inform manager/supervisor immediately.

Allianz Insurance

Case Manager Associate, Bilingual

Cambridge, ON, Canada

Pay: $23.59 CAD / hour
Job type: Full-time
Posting language: English
Posted: Sep 28, 2026

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Original job description

Make a difference when it matters most. Join our fast-paced team as a Bilingual French Case Manager Associate, where your decisions directly impact customer well-being and organizational efficiency. In this critical role, you'll be responsible for managing and reviewing complex cases, ensuring exceptional customer support, and maintaining cost control - all while growing your career in a dynamic, mission-driven environment.

What you will do:

Monitor and update cases involving hospitalized patients and outpatient care, ensuring timely and accurate documentation in our systems.
Collaborate with Medical Consultants and Registered Nurses to assess medical information and support decision-making.
Approve eligible medical procedures and coordinate with internal medical teams.
Communicate clearly with patients and/or their families regarding policy benefits, case updates, and logistical arrangements.
Review insurance policies and assess the most appropriate course of action for each case.
Set and adjust case reserves based on current and estimated costs.
Investigate additional insurance coverage (e.g., Provincial Health, Extended Health Plans).
Manage billing arrangements and secure up-to-date billing information.
Gather and manage required documentation to support each case.
Provide administrative and logistical support to maintain smooth case progression.
Liaise with business partners and escalate complex cases as needed.
Contact and coordinate with providers for authorizations, documentation, and clarifications.
Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.

What you will bring:

Post-secondary education required; minimum 2 years of experience in an Emergency Assistance or similar case management role preferred.
Exceptional attention to detail with strong multitasking skills in a high-pressure environment.
Excellent verbal communication skills - professional, clear, and empathetic over the phone.
Proven problem-solving skills with the ability to exercise sound judgment and initiative.
High level of accountability and ownership of case outcomes.
Solid understanding of global geography and awareness of current events.
Familiarity with medical terminology.
Fluency in French and English is required (written and spoken).

What we offer:

Base Pay: $23.59 per hour CAD

Employees may also qualify for performance-based bonuses, merit increases, and other incentives based on individual and company performance. The availability and amount of these additional compensation elements are determined by company policy and may vary.

Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.

We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance. We offer a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings plans, paid time off, and other employee programs. Eligibility for benefits is subject to plan terms and conditions and may vary based on position and/or employment status.

At Allianz we use some AI-assisted technology as part of our recruitment process to help match candidates to roles based on skills, experience, job title, and location. AI supports our recruiters by enhancing the efficiency and accuracy of candidate assessments and job recommendations, while all applications are reviewed by our recruitment team and final hiring decisions are made by humans.

Multiple vacancies may be filled from this job posting

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.

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More about this job

Responsibilities

The Case Manager Associate manages and reviews complex medical cases while ensuring accurate documentation and cost control. They collaborate with medical professionals to assess information, coordinate procedures, and communicate policy benefits to patients and their families.

Requirements

Candidates must have post-secondary education and at least two years of experience in emergency assistance or case management. Fluency in both French and English is required, along with strong problem-solving skills and familiarity with medical terminology.

Skills

Case management
Customer support
Medical terminology
Bilingualism
Problem-solving
Multitasking
Documentation
Data governance
Communication
Attention to detail
Billing coordination
Insurance policy review
Logistical support
Accountability

Benefits

Health insurance
Dental insurance
Vision insurance
Retirement savings plans
Paid time off
Performance-based bonuses
Merit increases
Professional development programs

Visa sponsorship

Not detected in the job text

Keywords

Case management
Insurance
Medical terminology
Customer service
Claims
Bilingual
French
English
Data governance
Artificial intelligence
Machine learning
Data analytics
Cloud-based tools
Emergency assistance
Billing
Healthcare
Documentation
Policy benefits
Logistics
Professional development

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