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Added 23 mins ago
Bilingual Technical Trainer
Kia Canada
Montreal, QC
Full-time
Added 23 mins ago
Bilingual Technical Trainer
Kia Canada
Mississauga, ON
Full-time
In-depth knowledge of automotive systems, diagnostics, and repair procedures, with specific expertise in Kia vehicles preferred.
Added 23 mins ago
Network and Systems Specialist
Prodomax Automation Ltd.
Barrie, ON
Full-time
Prodomax Automation Ltd. is currently seeking a NETWORK AND SYSTEMS SPECIALIST to join our team.
Added 23 mins ago
Operations Specialist
Kia Canada
Mississauga, ON
Full-time
…and maintenance of technical service publications operational systems, and key support resources to ensure effective service operations across the dealer network. The role also encompasses…
Added 23 mins ago
Sessional Instructional Assistant (SIA) Positions - Department of Management at UTM (Fall 2026) (S3)
University of Toronto
Mississauga, ON
The applicant must have strong written and oral communication skills; strong grasp of both information systems and organization strategy concepts and practices; successful completion of at…
Added 39 mins ago
Roofer
ATCO Group
Kamloops, BC
Full-time
Reporting to the Lead Hand, the Roofer installs, repairs, and replaces roofing materials systems on modular buildings. The role demands working at heights, physical endurance, a strong…
Added 54 mins ago
Instrumentation Specialist
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Mississauga, ON
Contract
…support that includes analyzing computer software related to test systems and instrumentation…
Added 54 mins ago
Senior Advisor, Permanent Accomodation
The Ottawa Hospital
Ottawa, ON
Full-time
Three (3) year college diploma in Disability Management, Rehabilitation , Human Resources, Occupational Health, Business Administration, or a related discipline;
Added 1 hour ago
Director of Construction
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Mississauga, ON
Full-time
…the design, engineering and manufacturing of solar mounting systems for commercial and utility-scale projects across North…
Added 1 hour ago
MANAGER, ONLINE FINANCING - Calgary
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Toronto, ON · Montreal, QC · Vancouver, BC · Calgary, AB
Full-time
Collaborate with business centre colleagues and internal partners to provide a consistent client experience and application of lending policies.
Added 1 hour ago
Principal Projects
BHP
Canada
Strong knowledge of construction safety management systems and field execution practices.
Added 1 hour ago
Android Infrastructure Software Developer
Google
Waterloo, ON
…mobile; the list goes on and is growing every day. As a software developer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as…
Added 1 hour ago
Technical Solutions Development Manager, Compute, Google Cloud
Google
Waterloo, ON
Experience with Linux/Unix systems and debugging issues across the hardware/software boundary on enterprise-grade server infrastructure.
Added 1 hour ago
Allied Star Supply Chain team lead  Chef d'équipe de la chaîne d'approvisionnement - Allied Star
Straumann
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Full-time
Lead the Sales, Inventory & Operations Planning (SIOP) process, aligning demand, supply, production, and inventory with business objectives.
Added 1 hour ago
Project Manager – Building Automation Systems (BAS) & HVAC Controls Projects, Vancouver BC
Siemens
Vancouver, BC
Full-time
Participate in our celebrations, social events and offsite business events.
Added 1 hour ago
Business Advisor
City of Saint John
Saint John, NB
Full-time
The Business Advisor plays a key role in advancing the City of Saint John’s commitment to providing responsive, consistent and high-quality customer service.
Added 1 hour ago
General Manager
Gooseneck Hospitality
Vancouver, BC
$52,000 to $58,000 CAD / year
Full-time
…service. It's about building culture, developing people, creating systems, driving financial performance, and leading from the front. You'll work closely with ownership to continue growing…
Added 1 hour ago
CORPORATE TRAVELLER - CORPORATE TRAVEL CONSULTANT - CALGARY, AB
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AB · Alberta, Canada
Full-time
…Award winning, forward thinking and fun to work for – this is a business for people who love travel, are team players and customer service…
Added 1 hour ago
Design Team Project Administrator
Boardwalk
Calgary, AB
Full-time
✅ Continuously improve project systems, processes, and tracking tools
Added 1 hour ago
BAS Controls Technician
Edison Smart®
Toronto, ON
$110,000 to $120,000 CAD / year
Full-time
…commissioning, troubleshooting and service of building automation…
Added 2 hours ago
Class 3 Driver
Safety-Kleen
Ottawa, ON
$25 CAD / hour
Full-time
Safety-Kleen Systems, a Clean Harbors company, has a commitment to excellence deeply rooted in a strong sense of tradition. Our entire business model revolves around keeping North American…
Added 2 hours ago
Bilingual Credit Recovery Specialist - Tangerine
Tangerine
Toronto, ON
Full-time
Resolve assigned daily returned payments; make calls to clients by the end of the current business day to determine reason for arrears and elicit promise to pay; document telephone…
Added 2 hours ago
UI Developer (React.js & Node.js)
Cognizant
Toronto, ON
$60,300 to $95,500 CAD / year
Full-time
As a UI Developer (React.js & Node.js), you will make an impact by leading the design, development, and delivery of modern web applications that provide exceptional user experiences. You…
Added 2 hours ago
Business Development Manager
ASM Technologies Limited
Field, BC
Full-time
At ASM, we’re looking for an ambitious and relationship-driven Business Development Manager to join our Sales team. Based in the North of England, you’ll be responsible for growing…
Added 2 hours ago
Job Board
MainMicro
Montreal, QC · Greater Montreal Metropolitan Area
Full-time
We are more than a reseller. We are a trusted partner that gives our clients the strategic edge required to drive real business growth, and we hold ourselves to the same standard…

Allianz Insurance

Case Manager Associate, Bilingual

Cambridge, ON, Canada

Pay: $23.59 CAD / hour
Job type: Full-time
Posting language: English
Posted: Sep 28, 2026

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Original job description

Make a difference when it matters most. Join our fast-paced team as a Bilingual French Case Manager Associate, where your decisions directly impact customer well-being and organizational efficiency. In this critical role, you'll be responsible for managing and reviewing complex cases, ensuring exceptional customer support, and maintaining cost control - all while growing your career in a dynamic, mission-driven environment.

What you will do:

Monitor and update cases involving hospitalized patients and outpatient care, ensuring timely and accurate documentation in our systems.
Collaborate with Medical Consultants and Registered Nurses to assess medical information and support decision-making.
Approve eligible medical procedures and coordinate with internal medical teams.
Communicate clearly with patients and/or their families regarding policy benefits, case updates, and logistical arrangements.
Review insurance policies and assess the most appropriate course of action for each case.
Set and adjust case reserves based on current and estimated costs.
Investigate additional insurance coverage (e.g., Provincial Health, Extended Health Plans).
Manage billing arrangements and secure up-to-date billing information.
Gather and manage required documentation to support each case.
Provide administrative and logistical support to maintain smooth case progression.
Liaise with business partners and escalate complex cases as needed.
Contact and coordinate with providers for authorizations, documentation, and clarifications.
Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.

What you will bring:

Post-secondary education required; minimum 2 years of experience in an Emergency Assistance or similar case management role preferred.
Exceptional attention to detail with strong multitasking skills in a high-pressure environment.
Excellent verbal communication skills - professional, clear, and empathetic over the phone.
Proven problem-solving skills with the ability to exercise sound judgment and initiative.
High level of accountability and ownership of case outcomes.
Solid understanding of global geography and awareness of current events.
Familiarity with medical terminology.
Fluency in French and English is required (written and spoken).

What we offer:

Base Pay: $23.59 per hour CAD

Employees may also qualify for performance-based bonuses, merit increases, and other incentives based on individual and company performance. The availability and amount of these additional compensation elements are determined by company policy and may vary.

Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.

We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance. We offer a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings plans, paid time off, and other employee programs. Eligibility for benefits is subject to plan terms and conditions and may vary based on position and/or employment status.

At Allianz we use some AI-assisted technology as part of our recruitment process to help match candidates to roles based on skills, experience, job title, and location. AI supports our recruiters by enhancing the efficiency and accuracy of candidate assessments and job recommendations, while all applications are reviewed by our recruitment team and final hiring decisions are made by humans.

Multiple vacancies may be filled from this job posting

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.

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More about this job

Responsibilities

The Case Manager Associate manages and reviews complex medical cases while ensuring accurate documentation and cost control. They collaborate with medical professionals to assess information, coordinate procedures, and communicate policy benefits to patients and their families.

Requirements

Candidates must have post-secondary education and at least two years of experience in emergency assistance or case management. Fluency in both French and English is required, along with strong problem-solving skills and familiarity with medical terminology.

Skills

Case management
Customer support
Medical terminology
Bilingualism
Problem-solving
Multitasking
Documentation
Data governance
Communication
Attention to detail
Billing coordination
Insurance policy review
Logistical support
Accountability

Benefits

Health insurance
Dental insurance
Vision insurance
Retirement savings plans
Paid time off
Performance-based bonuses
Merit increases
Professional development programs

Visa sponsorship

Not detected in the job text

Keywords

Case management
Insurance
Medical terminology
Customer service
Claims
Bilingual
French
English
Data governance
Artificial intelligence
Machine learning
Data analytics
Cloud-based tools
Emergency assistance
Billing
Healthcare
Documentation
Policy benefits
Logistics
Professional development

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