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Account Supervisor

  • Calgary, AB, Canada

$20 CAD / hour · Full-time

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Job details

Pay
$20 CAD / hour
Job type
Full-time
Apply by
Experience
Minimum 3–5 years of experience in security operations or management, including at least 3 years in a supervisory role.
Posting language
English
Posted

Original job description

Overview

Company Overview:

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

Job Description

Allied Universal is seeking an experienced Team Lead- Full-Time in Calgary, AB

Allied Universal is seeking an experienced Team Lead- Full-Time in Calgary, AB. The ideal candidate is responsible for overseeing security operations across the Calgary region. This role ensures high service standards, regulatory compliance, client satisfaction, and the effective management of security personnel, resources, and operational performance. The successful candidate will also support business development and contribute to the branch’s financial and operational objectives.

Job Title: Team Lead - Full Time

Job Location: Calgary, AB

Pay Rate: $20.60 per hour

Shifts: Monday to Sunday: 0700-1900

Qualifications

  • Minimum 3–5 years of experience in security operations or management, including at least 3 years in a supervisory role.
  • Demonstrated leadership and team management skills.
  • Strong knowledge of security operations, risk management, and incident response.
  • Excellent communication, organizational, and client relationship management skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency in Microsoft Office and security management systems.
  • Valid Alberta Class 5 driver’s licence with a clean driving record.
  • Ability to travel throughout the Vancouver area and respond to emergencies outside regular business hours as required.

Key Responsibilites

  • Oversee daily security operations across assigned client sites.
  • Ensure compliance with company policies, contractual requirements, and applicable regulations.
  • Conduct site inspections and operational audits to maintain service quality.
  • Implement emergency response procedures and address operational issues.
  • Supervise, support, and develop security personnel.
  • Build and maintain strong client relationships.
  • Address client inquiries, concerns, and service escalations promptly.
  • Conduct regular client meetings to review performance and security requirements.
  • Prepare and present operational reports and service updates.

Benefits

  • Opportunities for career growth and advancement.
  • Comprehensive health and dental benefits
  • Paid training and development programs.

Disclaimer

As part of our standard hiring process, all candidates being considered for employment with Allied Universal are required to undergo a background check. This background check may include, but is not limited to, criminal history, employment verification, education verification, and professional references.

Closing

Allied Universal® is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.

Requisition ID

2026-1746504

More about this job

Responsibilities

Oversee security operations across assigned client sites, ensuring compliance, service quality, effective emergency response, and strong operational performance. Supervise and develop security personnel, maintain client relationships, address service concerns, and report on operational performance.

Requirements

Requires 3–5 years of security operations or management experience, including at least 3 years in a supervisory role, along with leadership, communication, organizational, and client-management skills. Candidates must have knowledge of security operations, risk management, and incident response; proficiency with Microsoft Office and security management systems; and a valid Alberta Class 5 driver’s licence with a clean record.

Skills

  • Security Operations
  • Leadership
  • Team Management
  • Risk Management
  • Incident Response
  • Communication
  • Organization
  • Prioritization
  • Microsoft Office
  • Security Management Systems
  • Regulatory Compliance
  • Site Inspections
  • Operational Audits
  • Emergency Response
  • Operational Reporting

Benefits

  • Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • Life Insurance
  • Employee Assistance Programs
  • Company Discounts
  • Career Growth And Advancement
  • Paid Training And Development

Visa sponsorship

Not detected in the job text

Categories

  • Security & Safety
  • Management & Leadership
  • Customer Service & Support

Keywords

  • Security Operations
  • Security Personnel
  • Client Sites
  • Regulatory Compliance
  • Contractual Requirements
  • Risk Management
  • Incident Response
  • Emergency Response Procedures
  • Site Inspections
  • Operational Audits
  • Service Quality
  • Client Relationships
  • Client Meetings
  • Service Escalations
  • Operational Reports
  • Microsoft Office
  • Security Management Systems
  • Alberta Class 5 Driver’s Licence
  • Business Development
  • Operational Performance

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