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Allied Universal

Security Guard- LPO

Burnaby, BC, Canada

$23 CAD / hour · Full-time

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Job details

Pay: $23 CAD / hour
Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Overview

Company Overview:

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

Job Description

Allied Universal is seeking Professional LPO Security Guards- Full-Time in Burnaby, BC

Allied Universal is seeking an experienced Security Guards - Full-Time in Burnaby, BC. The ideal candidate is a seasoned individual with AST and handscuff training license, to work in store during open hours, and able to work with a dynamic security team. If you have experience in Retail and Loss Prevention and can maintain a high level of professionalism, we'd like to hear from you.

Location: Burnaby, BC

Pay Rate: $23.50 per hour

Schedule: Wednesday to Sunday Full day and evening availability

Employment Type: Full-Time

Overview:

We are seeking a professional, customer-focused Security Professional with dispatch responsibilities to join the security team at Premium store. This position combines traditional security duties and communication responsibilities.

The successful candidate will serve as a central point of communication for the security team while actively participating in daily security operations throughout the shopping center. This role requires strong communication skills, excellent situational awareness, and the ability to respond effectively to emergencies and customer service situations.

Key Responsibilities:

Conduct interior and exterior foot patrols of the shopping center and surrounding property.
Perform mobile patrols of parking facilities and exterior areas as required.
Answer incoming calls and dispatch calls for service to security team members.
Maintain radio communications and coordinate responses to incidents and emergencies.
De-escalate conflicts and manage challenging situations using effective communication techniques.
Provide exceptional customer service to shoppers, tenants, retailers, and visitors.
Assist with emergency response procedures, evacuations, and incident management.
Complete detailed incident reports, occurrence reports, and daily activity logs.
Liaise with emergency services, mall management, and external stakeholders when necessary.
Enforce property rules, policies, and procedures while maintaining a professional presence.
Support the overall safety and security of the shopping center environment.

Qualifications:

Valid BC AST License ( Use of Force and Handscuff License)
Valid First Aid and CPR certification.
Previous security experience in a retail, commercial, or customer service environment is considered an asset.
Strong verbal and written communication skills.
Ability to remain calm and make sound decisions during emergency situations.
Excellent conflict resolution and de-escalation skills.
Basic computer proficiency and report-writing abilities.
Ability to work independently and as part of a team.

Preferred Qualifications:

Experience working in a high-end retail, luxury shopping centre, or commercial property environment.
Previous experience leading or mentoring a security team.
Experience coordinating emergency response and shift operations.

Benefits:

Competitive compensation.
Paid training and professional development opportunities.
Career growth and advancement within Allied Universal.
Supportive and professional work environment.

Disclaimer:

As part of Allied Universal's standard hiring process, all candidates being considered for employment will be required to undergo a comprehensive background screening. This may include criminal background checks, employment verification, education verification, and professional reference checks.

Closing

Allied Universal® is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.

Requisition ID

2026-1741459

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More about this job

Responsibilities

Conduct foot and mobile patrols, dispatch calls, coordinate radio communications, and respond to incidents and emergencies across the shopping center. Provide customer service, de-escalate conflicts, document activities, liaise with stakeholders, and enforce property rules and procedures.

Requirements

Candidates must hold a valid BC AST license with Use of Force and handcuff training, as well as valid First Aid and CPR certification. Strong communication, de-escalation, decision-making, computer, and report-writing skills are required; prior security experience is an asset.

Skills

Foot Patrols
Mobile Patrols
Dispatch
Radio Communications
Emergency Response
Conflict De-Escalation
Customer Service
Incident Reporting
Situational Awareness
First Aid
CPR
Use Of Force
Handcuffing
Communication
Report Writing
Teamwork

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Life Insurance
Employee Assistance Programs
Company Discounts
Paid Training
Professional Development
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Security Guard
Loss Prevention
BC AST License
Use Of Force
Handcuff Training
First Aid
CPR
Foot Patrols
Mobile Patrols
Dispatch
Radio Communications
Emergency Response
Incident Management
Conflict Resolution
De-Escalation
Customer Service
Incident Reports
Occurrence Reports
Daily Activity Logs
Situational Awareness
Retail Security
Commercial Security
Property Rules
Team Leadership
Shift Operations

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