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Allied Universal

Security Guard - Shopping Centre

Vancouver, BC, Canada

$19 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $19 CAD / hour
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Overview

Company Overview:

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

Job Description

Allied Universal is seeking Security Guard – Shopping Centre in Vancouver, British Columbia.

Title: Security Guard - Shopping Centre

Location: Vancouver, British Columbia

Pay Rate: $19.00 per hour

Schedule:Monday to Friday, 4pm to 12am

Employment Type: Full-Time

Overview:

We are seeking a professional, customer-focused Security Guard - Shopping Centre. This position combines traditional security duties, including foot patrols and CCTV monitoring duties.

The successful candidate will serve as a central point of communication for the security team while actively participating in daily security operations throughout the shopping center. This role requires strong communication skills, excellent situational awareness, and the ability to respond effectively to emergencies and customer service situations.

Key Responsibilities:

Conduct interior and exterior foot patrols of the shopping center and surrounding property.
Perform mobile patrols of parking facilities and exterior areas as required.
Answer incoming calls and dispatch calls for service to security team members.
Maintain radio communications and coordinate responses to incidents and emergencies.
Respond to alarms, disturbances, medical emergencies, and other incidents.
De-escalate conflicts and manage challenging situations using effective communication techniques.
Provide exceptional customer service to shoppers, tenants, retailers, and visitors.
Assist with emergency response procedures, evacuations, and incident management.
Monitor security systems, CCTV, and communication equipment as required.
Complete detailed incident reports, occurrence reports, and daily activity logs.
Liaise with emergency services, mall management, and external stakeholders when necessary.
Enforce property rules, policies, and procedures while maintaining a professional presence.
Support the overall safety and security of the shopping center environment.

Qualifications:

Valid British Columbia Security Guard License.
Valid First Aid and CPR certification.
Previous security experience in a retail, commercial, or customer service environment is considered an asset.
Strong verbal and written communication skills.
Ability to remain calm and make sound decisions during emergency situations.
Excellent conflict resolution and de-escalation skills.
Basic computer proficiency and report-writing abilities.
Ability to work independently and as part of a team.

Preferred Qualifications:

Experience working in a high-end retail, luxury shopping centre, or commercial property environment.
Previous experience leading or mentoring a security team.
Knowledge of access control, CCTV systems, emergency response procedures, and incident management.
Experience coordinating emergency response and shift operations.

Benefits:

Competitive compensation.
Paid training and professional development opportunities.
Career growth and advancement within Allied Universal.
Supportive and professional work environment.

Disclaimer:

As part of Allied Universal's standard hiring process, all candidates being considered for employment will be required to undergo a comprehensive background screening. This may include criminal background checks, employment verification, education verification, and professional reference checks.

Closing

Allied Universal® is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.

Requisition ID

2026-1740638

Apply About employer

More about this job

Responsibilities

Conduct interior, exterior, and parking-area patrols; monitor CCTV and security equipment; dispatch calls and coordinate radio communications. Respond to incidents and emergencies, support evacuations, provide customer service, enforce property rules, and complete detailed reports.

Requirements

A valid British Columbia Security Guard License and valid First Aid and CPR certification are required. Candidates should have strong communication, situational awareness, conflict de-escalation, report-writing, and decision-making skills; prior security experience is an asset.

Skills

Foot Patrols
Mobile Patrols
CCTV Monitoring
Radio Communications
Call Dispatch
Emergency Response
Conflict Resolution
De-escalation
Customer Service
Incident Management
Incident Reporting
Situational Awareness
First Aid
CPR
Access Control
Teamwork

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Life Insurance
Employee Assistance Programs
Company Discounts
Paid Training
Professional Development
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Security Guard
Shopping Centre Security
British Columbia Security Guard License
First Aid
CPR
Foot Patrols
Mobile Patrols
Parking Facility Patrols
CCTV
Security Systems
Radio Communications
Call Dispatch
Emergency Response
Evacuations
Incident Management
Incident Reports
Occurrence Reports
Daily Activity Logs
Conflict Resolution
De-escalation
Customer Service
Access Control
Situational Awareness
Property Rules
Retail Security
Commercial Property

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