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Allied Universal

Security Shift Supervisor – High Profile Complex

Toronto, ON, Canada

Pay: $22 CAD / hour
Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Sep 23, 2026

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Original job description

Overview

Company Overview:

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

Job Description

Allied Universal is seeking a Security Shift Supervisor – High Profile Complex.

Security Shift Supervisor – High Profile Complex

Location: Downtown Toronto, ON

Pay Rate: $22.00 per hour

Schedule: Continental Rotation – 0700–1900 / 1900–0700

Employment Type: Full-Time

Overview:

Allied Universal is seeking a professional, experienced, and customer-focused Shift Supervisor to join our team at a prestigious Downtown Toronto property. The Shift Supervisor will oversee daily security operations, provide leadership and direction to the security team, and ensure site procedures, client expectations, and company standards are consistently followed.

Key Responsibilities:

Supervise and provide direction to Security Guards throughout the assigned shift.
Ensure security staff are properly deployed and completing assigned duties and post orders.
Conduct regular site inspections and monitor overall security operations.
Respond to and manage security incidents, emergencies, and calls for service.
Provide guidance to Security Guards in handling incidents, access control, and customer service situations.
Monitor CCTV, access control, alarm systems, and other security systems as required.
Communicate effectively with property management, Allied Universal management, and other site stakeholders.
Ensure all incidents, occurrences, and shift activities are accurately documented.
Complete shift reports, logs, and other required documentation.
Identify and address security, safety, staffing, and operational concerns during the shift.
Assist with training, coaching, and onboarding of security personnel.
Ensure all officers maintain professional conduct, appearance, and customer service standards.
Conduct shift briefings and ensure important information is communicated during shift changes.

Qualifications & Requirements:

Minimum 2 years of security experience, with previous supervisory or leadership experience preferred.
Valid Ontario Security Guard Licence.
Valid First Aid and CPR Certification.
Strong leadership, communication, and interpersonal skills.
Ability to effectively supervise and motivate a security team.
Strong conflict resolution and de-escalation skills.
Ability to remain calm and make sound decisions during emergencies.
Excellent report writing and documentation skills.
Basic to intermediate computer proficiency.
Professional appearance and demeanor.
High School Diploma or equivalent.
Must be legally authorized to work in Canada.
Must be at least 18 years of age.
Ability to work rotating days, nights, weekends, and holidays as required.

Preferred Qualifications:

Previous experience as a Security Supervisor, Shift Supervisor, or Team Lead.
Experience in a commercial, residential, retail, hospitality, or mixed-use environment.
Experience working with CCTV, access control, and security management systems.
Experience communicating with clients, property management, emergency services, and other stakeholders.

Benefits:

Competitive compensation.
Paid training and professional development opportunities.
Opportunities for career growth and advancement.
Supportive and professional team environment.

Disclaimer:

As part of Allied Universal's standard hiring process, all candidates being considered for employment will be required to undergo a comprehensive background screening. This may include criminal background checks, employment verification, education verification, and professional reference checks.

Closing

Allied Universal® is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.

Requisition ID

2026-1688155

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More about this job

Responsibilities

Supervise and direct security staff during the assigned shift, ensuring proper deployment, adherence to post orders, and professional customer service. Monitor site security systems, respond to incidents and emergencies, communicate with stakeholders, and complete shift documentation and briefings.

Requirements

Requires at least two years of security experience, a valid Ontario Security Guard Licence, valid First Aid and CPR certification, and a high school diploma or equivalent. Candidates must have strong leadership, communication, de-escalation, decision-making, and documentation skills, be authorized to work in Canada, and be available for rotating shifts.

Skills

Security Operations Supervision
Team Leadership
Staff Deployment
Site Inspections
Incident Response
Emergency Management
Conflict Resolution
De-escalation
CCTV Monitoring
Access Control
Alarm Systems
Report Writing
Documentation
Customer Service
Training and Coaching
Communication

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Life Insurance
Employee Assistance Programs
Company Discounts
Paid Training
Professional Development
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Security Guard Licence
First Aid
CPR
CCTV
Access Control
Alarm Systems
Security Management Systems
Security Operations
Post Orders
Incident Response
Emergency Management
Site Inspections
Shift Briefings
Shift Reports
Security Logs
Conflict Resolution
De-escalation
Customer Service
Staff Deployment
Team Leadership
Training
Coaching
Onboarding
Property Management
Background Screening

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