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ALLMAR INC.

Service Department Manager

Winnipeg, MB, Canada

$70,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $70,000 to $80,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Sep 29, 2026

Original job description

JOB SUMMARY

As directed by the Branch Manager, the Department Manager, Installations provides guidance and oversight to a team of internal installers and will coordinate a full-service installation program in the commercial construction industry utilizing internal and external contractor resources. The Manager will schedule the installation, maintenance, and customer service in categories such as; electronic access control, doors and hardware, and specialties products.

JOB RESPONSIBILITIES

But not limited to…

Oversees the management of installation and service projects and ensures that standards, deadlines, and objectives are met according to established profit and budget plans
Provides management and oversight of a team of internal installers and will engage the services of external contractors to facilitate the installation of electronic access control, doors and hardware and specialties products.
Works directly with the sales staff and project coordinators to facilitate the installation of the products sold on a project.
Assists team members by participating in sales activities including advertising, pricing, implementing sales strategies, etc., as it pertains to access control
Interacts with customers via email, telephone and in person in a calm and professional manner at all times.
Provides quick, courteous, and professional services to all internal and external customers
Complies with all reasonable requests of customers or provides alternatives to rectify customer issues or complaints.
Creates work orders and schedules installation crews to meet the construction schedules and timelines of the project.
Responsible for analyzing and interpreting electrical blueprints.
Performs employee evaluations prior to probationary completion date and annually thereafter.
Informs the Branch Manager of progress against established goals and objectives and any personnel issues.
Follows and enforces all safety rules on and off site.
Coordinates with installers, hardware consultants, contractors and end-users.
Build strong relationships with sub trades, contractors and site supervisors.
Orders and coordinates equipment

KNOWLEDGE, SKILLS, AND ABILITIES

Combined office and field work
Listen carefully to others on the telephone.

Lifting of supplies and materials up to 50 lbs.

Moderate lighting and temperature
May be required to enter areas of loud noise i.e. warehouse, assembly shop, and construction sites
Frequent site visits

EDUCATION AND EXPERIENCE REQUIRED

Minimum 5 years supervisory/management experience a requirement.
Minimum 7-10 years experience in the commercial construction industry
Proficient computer skills in Office (i.e. Word, Excel, Access, etc) and Navision/ Avaware
EHC designation an asset
Access control security software experience an asset

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Combined office and field work
Listen carefully to others on the telephone.

Lifting of supplies and materials up to 50 lbs.

Moderate lighting and temperature
May be required to enter areas of loud noise i.e. warehouse, assembly shop, and construction sites
Frequent site visits

#LP

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More about this job

Responsibilities

The Service Department Manager oversees installation and service projects, coordinating internal teams and external contractors to meet construction deadlines. They are responsible for scheduling, budget management, and ensuring high-quality customer service for electronic access control and hardware installations.

Requirements

Candidates must have at least 5 years of supervisory experience and 7-10 years of experience in the commercial construction industry. Proficiency in Microsoft Office and construction-related software is required, along with the ability to interpret electrical blueprints.

Skills

Project management
Team leadership
Installation coordination
Electronic access control
Blueprint reading
Customer service
Scheduling
Budget management
Employee evaluation
Safety compliance
Vendor management
Construction management
Hardware installation
Technical communication
Microsoft Office
Navision

Visa sponsorship

Not detected in the job text

Keywords

Service Department Manager
Commercial construction
Electronic access control
Installation management
Project coordination
Electrical blueprints
Navision
Avaware
EHC designation
Hardware consultants
Sub trades
Work orders
Safety rules
Budget plans
Site visits
Personnel management
Customer relations
Construction schedules
Access control security software
Field work

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