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Added 1 day ago
SM
RQ00816 – Security Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Security Specialist – Intermediate with strong hands-on expertise in Continuous Threat Exposure Management (CTEM), vulnerability management, DevSecOps,…
Added 1 day ago
CS
AI & Automation Solutions Specialist
CAA Saskatchewan
Regina, SK
- Full-time
…safety, the environment, mobility, infrastructure, and consumer protection. We have also been acknowledged for our excellent customer service, as noted by awards bestowed to us in this…
Added 1 day ago
SM
RQ00816 – Security Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Security Specialist – Intermediate with strong hands-on expertise in Continuous Threat Exposure Management (CTEM), vulnerability management, DevSecOps,…
Added 1 day ago
SM
RQ00816 – Security Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Security Specialist – Intermediate with strong hands-on expertise in Continuous Threat Exposure Management (CTEM), vulnerability management, DevSecOps,…
Added 1 day ago
SM
RQ00816 – Security Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Security Specialist – Intermediate with strong hands-on expertise in Continuous Threat Exposure Management (CTEM), vulnerability management, DevSecOps,…
Added 1 day ago
MR
Mechanical Systems Specialist
Mount Royal University
Calgary, AB
- Full-time
Reporting to the Manager, Central Plant & Mechanical Systems, the Mechanical Systems Specialist is responsible for maintaining and supporting all aspects of the building mechanical systems…
Added 1 day ago
Senior Purchasing Specialist, Pacific Link (Contract)
Trans Mountain
Calgary, AB
…world, creating long-term economic benefits, enhanced marine protection, enhanced safety and emergency management capabilities, and enhanced skilled-worker capacity building in communities…
Added 1 day ago
I
Conseiller spécialisé, Prévention des sinistres
Intact
Toronto, ON
- Full-time
We’re looking for a Specialist, Risk Control, to join our growing team!
Added 1 day ago
GV
Senior Cybersecurity Engineer (Center of Excellence)
GE Vernova
Markham, ON
- $146,200 to $219,200 CAD / year
- Full-time
…SIEM, Centralized security management platforms, application control (Trellix or similar), backup and recovery, Windows and Linux server build (hardening & virtualization), and hardening of…
Added 1 day ago
OB
Demand Planner
Olli Brands Inc.
Toronto, ON
- $78,000 to $86,000 CAD / year
- Full-time
…across six lanes - Commercial, Planning, Purchasing, Inventory Control, Production and Scheduling, and Warehouse and Shipping. It is a peer to the Purchasing Specialist: the plan is this…
Added 1 day ago
OB
Purchasing Specialist
Olli Brands Inc.
Toronto, ON
- $76,000 to $82,000 CAD / year
- Full-time
Olli Brands Inc. is a GMP-track cannabis edibles manufacturer. The Purchasing Specialist owns the buying cycle end to end - converting netted requirements into purchase orders, confirming…
Added 1 day ago
IF
Specialist, Risk Control
Intact FC
Calgary, AB · Toronto, ON
- Full-time
We’re looking for a Specialist, Risk Control, to join our growing team!
Added 2 days ago
OB
Purchasing Specialist
Olli Brands Inc.
Toronto, ON
- Full-time
Olli Brands Inc. is a GMP-track cannabis edibles manufacturer. The Purchasing Specialist owns the buying cycle end to end - converting netted requirements into purchase orders, confirming…
Added 2 days ago
PE
Senior Environmental Specialist
PRI Engineering
Surrey, BC
- Full-time
Develop and implement Environmental Management Plans (EMPs), erosion and sediment control plans, and environmental protection plans for construction-phase projects.
Added 2 days ago
V|
EHS Specialist
Veolia | North America
Guelph, ON
- Full-time
The EHS Specialist has comprehensive responsibility for the implementation and administration of all Health, Safety, Industrial Hygiene, and OSHA compliance Programs at the Veolia…
Added 2 days ago
V|
EHS Specialist
Veolia | Water Tech
Guelph, ON
- $78,000 to $95,000 CAD / year
- Full-time
The EHS Specialist has comprehensive responsibility for the implementation and administration of all Health, Safety, Industrial Hygiene, and OSHA compliance Programs at the Veolia…
Added 2 days ago
PC
Senior Environmental Specialist
PRI Consultants
Surrey, BC
- Full-time
Develop and implement Environmental Management Plans (EMPs), erosion and sediment control plans, and environmental protection plans for construction-phase projects.
Added 2 days ago
System Specialist II (Field Technician, Building Automation Systems) – Southwestern Ontario
Siemens
Cambridge, ON · Hamilton, ON · Kitchener, ON · London, ON · Oakville, ON · Windsor, ON
As System Specialist, you will perform project start-up, checkout and troubleshooting tasks for systems installed jobs. This position has the responsibility of providing guidance to…
Added 2 days ago
A
Worksite Support Technician (Junior)
ALLPS
Sherwood Park, AB
- Full-time
Follow site access, change control, device handling, data protection, and workplace safety procedures.
Added 2 days ago
Inspector Specialist (Inspector Specialist 2)
The Government of Nova Scotia
Sydney, NS
…Our vision is to be a recognized leader in service and public protection that delivers trusted, accessible, modern programs, and contributes to Nova Scotia as a safe and desirable place to…
Added 2 days ago
MG
System Application Specialist - Clinical Informatics
Michael Garron Hospital
Toronto, ON
- Full-time
The System/Application Specialist, in partnership with other members of the Information Technology team is responsible for leading and coordinating activities in providing system…
Added 2 days ago
TU
Content and Communications Specialist
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
The Content and Communications Specialist supports UBC’s undergraduate recruitment process by cultivating prospective student engagement through email and messaging campaigns, by…
Added 2 days ago
E
Tests and Validations Specialists
EERS
Montreal, QC
- Full-time
EERS develops enabling hardware and software for noise management, hearing protection, audio clarity and voice intelligibility through devices that are comfortable and secure. We are…
Added 2 days ago
BT
Senior Manager, Assurance and Accounting
Baker Tilly Canada
North Bay, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 2 days ago
C
Journeyperson Electrician Automation Specialist
ChampionX
Lloydminster, AB · Leased
- Full-time
· Configure drive parameters, motor control settings, protection functions, communications, and associated control interfaces.

ALLPS

Worksite Support Technician (Junior)

Sherwood Park, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Apr 21, 2027
Experience: 1–3 years of hands-on deskside, desktop, field, or end-user IT support experience.
Posting language: English
Posted: Oct 23, 2026

Original job description

Role Overview

We are seeking a hands-on Worksite Support Technician to provide deskside and field IT support across County Hall and other County-managed facilities in the Sherwood Park area. The successful candidate will assist with deploying and configuring end-user devices, troubleshooting peripherals and printers, supporting meeting-room audiovisual equipment, performing basic cabling tasks, and maintaining accurate IT asset records.

This is a practical, onsite support role requiring good customer service, attention to detail, safe working practices, and the ability to travel between multiple locations. Only County-managed devices may be connected to the County's local environment, and all work must follow approved IT security, device management, and cabling standards.

Key Responsibilities

Provide onsite deskside and field support for Windows 11 Enterprise desktops and laptops.
Image, configure, deploy, replace, and retrieve end-user devices in accordance with County procedures.
Troubleshoot common hardware, operating system, peripheral, and connectivity issues.
Install and configure monitors, docking stations, keyboards, mice, headsets, webcams, and other approved peripherals.
Diagnose and resolve common printer and printing issues, escalating complex faults when required.
Set up, test, and troubleshoot meeting-room audiovisual equipment, including displays, projectors, conferencing peripherals, and room connections.
Assist with iPhone and iPad setup, troubleshooting, and enrolment-related issues for devices managed through Microsoft Intune.
Perform basic physical network cabling and patching tasks in line with approved County cabling standards and instructions.
Support equipment installations and technology moves across County Hall and other County facilities within approximately 50 km of Sherwood Park.
Maintain accurate hardware inventory, asset tags, serial numbers, device assignments, and deployment or return records.
Record work performed, troubleshooting steps, and resolutions in the designated IT service management or asset tracking system.
Follow site access, change control, device handling, data protection, and workplace safety procedures.
Ensure that only County-managed and authorised devices are connected to the County's local IT environment.
Escalate incidents that require specialist network, server, security, or application support.
Communicate clearly with end users, provide progress updates, and maintain a professional onsite service experience.

Required Qualifications and Experience

1–3 years of hands-on deskside, desktop, field, or end-user IT support experience.
Practical experience deploying or replacing computers and troubleshooting Windows desktops or laptops.
Experience installing and troubleshooting common peripherals and printers.
Familiarity with basic meeting-room AV equipment and connectivity.
Basic understanding of network cables, patching, and physical connectivity.
Experience tracking IT assets, maintaining inventory records, or documenting equipment assignments.
Strong customer service, communication, organisation, and troubleshooting skills.
Valid driver's licence and ability to travel to multiple County facilities as required.
Ability and willingness to work onsite in the Edmonton / Sherwood Park area.

Technical Environment

End-user computing: Windows 11 Enterprise desktops and laptops
Mobile devices: iPhones and iPads managed through Microsoft Intune
Facilities: County Hall, 2001 Sherwood Drive, Sherwood Park, and other County-managed buildings within approximately 50 km
Infrastructure: Standard 19-inch equipment racks and County-approved cabling standards
Security: Only authorised, County-managed devices may connect to the local environment
Support scope: Device deployment, peripherals, printers, meeting-room AV, basic cabling, and asset management

Preferred Qualifications

CompTIA A+ certification.
Microsoft Certified: Endpoint Administrator Associate (MD-102).
Experience using an ITSM ticketing platform or IT asset management system.
Exposure to enterprise device imaging, deployment tools, and mobile device management.
Experience supporting users across multiple offices or facilities.

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More about this job

Responsibilities

Provide onsite deskside and field support, including deploying and troubleshooting Windows devices, peripherals, printers, mobile devices, and meeting-room audiovisual equipment. Perform basic cabling and equipment moves, maintain accurate asset and service records, follow security and safety procedures, and escalate specialist issues.

Requirements

Candidates need 1–3 years of hands-on end-user IT support experience, practical Windows device and peripheral troubleshooting experience, and familiarity with printers, meeting-room AV, basic cabling, and asset records. Strong customer service and organizational skills, a valid driver's licence, and willingness to work onsite and travel between facilities are required.

Skills

Deskside IT Support
Windows 11 Enterprise
Device Deployment
Hardware Troubleshooting
Peripheral Support
Printer Troubleshooting
Meeting-Room Audiovisual Support
Microsoft Intune
iPhone and iPad Support
Basic Network Cabling
IT Asset Management
ITSM Documentation
Customer Service
Incident Escalation
Workplace Safety

Visa sponsorship

Not detected in the job text

Keywords

Windows 11 Enterprise
Microsoft Intune
iPhone
iPad
Deskside Support
Field IT Support
Device Imaging
Device Deployment
Hardware Troubleshooting
Peripheral Installation
Printer Support
Audiovisual Equipment
Meeting-Room Technology
Network Cabling
Cable Patching
IT Asset Management
Asset Tags
Serial Numbers
ITSM
Mobile Device Management
Endpoint Administration
CompTIA A+
MD-102
Change Control
Data Protection
Device Security
Customer Service
Incident Escalation
19-Inch Equipment Racks

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