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Added 2 mins ago
RB
Assistant Branch Operations Manager
Royal Bank of Canada
Toronto, ON
- Full-time
The RBC Dominion Securities is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager fulfils a leadership role in the branch by…
Added 32 mins ago
CE
Branch Manager (Pump and Power)
Cooper Equipment Rentals Limited
Edmonton, AB
- Full-time
Oversee and direct daily branch operations to ensure efficiency, service consistency, and an exceptional customer experience.
Added 32 mins ago
T
Customer Experience Associate - St-Laurent, St-Louis
TD
Montreal, QC
- Full-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 47 mins ago
BG
CSA_CA
Brandt Group of Companies
Saskatoon, SK
- Full-time
Follow up on all customer complaints, communicating resolutions to the Branch Manager, Parts Manager, Service Manager, and Sales Manager to ensure customer satisfaction.
Added 48 mins ago
D
Advisor, Securities
Desjardins
Hawkesbury, ON · Gatineau, QC
- Full-time
…budget monitoring and management of administrative staff to the manager of a large branch or a group of branches. Serve as resource person for all employees regarding policies, procedures,…
Added 48 mins ago
B
Regional Vice President, Personal Banking, Toronto East & Pickering
BMO
Toronto, ON
- Full-time
…collaborating with BMO partners to grow the business and maximize branch revenues, sales, and customer satisfaction, and minimize operating…
Added 1 hour ago
T
Assistant Branch Manager Trainee
TD
Brampton, ON
- Full-time
As an Assistant Branch Manager Trainee, you will contribute to the TD's success by leading and coaching employees towards achieving operational excellence and personal development…
Added 1 hour ago
T
Personal Banking Associate
TD
Owen Sound, ON
- Part-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 1 hour ago
B
Regional Vice President, Personal Banking, Durham
BMO
Whitby, ON
- Full-time
…collaborating with BMO partners to grow the business and maximize branch revenues, sales, and customer satisfaction, and minimize operating…
Added 1 hour ago
AC
Financial Services Consultant
Assiniboine Credit Union
Rivers, MB
- Full-time
Reporting to the Branch Manager, the Financial Consultant plays a key role in deepening member relationships by delivering proactive, personalized advice and supporting a broad range of…
Added 1 hour ago
E
Management Trainee
Enterprise
Saint John, NB
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 1 hour ago
OD
Garage Door Installer Helper
Overhead Door Corporation
AB · Edmonton, AB
- Full-time
We have an immediate opening for a Garage Door Installer Helper located in the Edmonton branch. Reporting to the Field Operations Manager, the helper will work as part of a two-person crew,…
Added 1 hour ago
CH
Summer Internship - Field Service Coordinator
Clean Harbors
Guelph, ON
- Full-time
Collaborating with the Field Service Coordinator and Branch Manager to plan manpower, equipment, and resource requirements.
Added 2 hours ago
R
Assistant Branch Operations Manager
RBC
Toronto, ON
- Full-time
The RBC Dominion Securities is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager fulfils a leadership role in the branch by…
Added 2 hours ago
C
Community General Manager, Imperial Service
CIBC
Toronto, ON
- Full-time
…solutions to meet our clients goals. As a Community General Manager (CGM), you will build a capable and motivated team through proactive talent management. You will be empowered to create a…
Added 2 hours ago
Manager, Business Banking, Virtual Advice - Halifax, NS (Bilingual English/French)
Scotiabank
Halifax, NS
The Manager, Business Banking, Virtual Advice will lead and drive a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships,…
Added 2 hours ago
T
Personal Banking Associate - Monkland (18.75 hours)
TD
Montreal, QC
- Part-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 2 hours ago
PH
Office Manager
ParaMed Home Health Care
Thunder Bay, ON
- Full-time
Oversee daily office operations and ensure smooth functioning
Added 2 hours ago
SC
Field Supervisor
Securitas Canada
Hamilton, ON
- Part-time
…largest provider of security services globally. We have business operations in 45 markets and capabilities spanning from guarding to tech-enables security. We provide Integrated Guarding,…
Added 3 hours ago
A
Customer Service Operations Specialist
Allredi
Calgary, AB
- Full-time
Reporting to the Branch Manager, responds to customer inquiries and ensures customers’ needs are met regarding product selection, placement of orders, requests for prices & quotations,…
Added 3 hours ago
AU
Feeder Folder
Alsco Uniforms
Saskatoon, SK
- $18.04 CAD / hour
- Full-time
…and production standards. You will report to the Production…
Added 3 hours ago
DC
Warehouse Associate
Daikin Comfort
Burnaby, BC
- Full-time
Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections. Alert manager of any concerns immediately.
Added 3 hours ago
Regional Branch Manager
TopBuild Corp.
Saint John, NB · Dartmouth, NS · Darthmouth, NS
Our Branch Managers are given the opportunity to lead and provide exemplary service to customers and their associates alike. By supporting and promoting the company's values, our Branch…
Added 3 hours ago
GE
Operations Supervisor - Afternoons
GFL Environmental Inc.
Toronto, ON
- Full-time
Reporting directly to the Toronto Branch Manager or the site designate, the Operations Supervisor is responsible for the supervision of all operating and maintenance staff to assure safe…
Added 3 hours ago
Operational Efficiency Specialist - East
Nors
Mississauga, ON · Missisauga, Ontario, ON
We are hiring 2 (two) Operations Efficiency Specialists, one for Eastern Canada and one for Western Canada. NORS Construction Equipment Canada runs 36 branches that sell, service and…

Allredi

Customer Service Operations Specialist

#118, 3442 118 Ave SE, Calgary, AB, T2Z 3X1, Canada

Full-time

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Job details

Job type: Full-time
Experience: · Completion of High School degree with 2-3 years of sales & customer service experience
Posting language: English
Posted: Sep 28, 2026

Original job description

Reporting to the Branch Manager, responds to customer inquiries and ensures customers’ needs are met regarding product selection, placement of orders, requests for prices & quotations, complaints, returns, shortages, adjustments, expediting and requests for literature. This position also handles all walk-in customers and their needs. This position will also provide support preparing customer orders in the warehouse.

Responsibilities and Duties:

· Services incoming calls by taking and processing local orders, responding to technical questions, entering sales notes, and tracking shipments.

· Promotes and maintains good customer relationships by servicing phone calls, delivering on customer needs and assisting all walk-in customers at the branch.

· Works the “open orders” report and “back order” report daily to make sure customers are getting their orders in a timely manner.

· Responsible for the RMA processing at the branch.

· Assist the warehouse as needed with pulling/receiving orders and/or unloading/loading trucks.

· Orders supplies and keeps the branch stocked with office supplies. Stock received supplies and manage inventory.

· Conducts specialty projects and performs other related duties as assigned by management, or to fulfill the “Primary Function” of the job.

· Completion of High School degree with 2-3 years of sales & customer service experience

· Must have solid computer skills including strong MS Excel background

· Forklift experience is a must

· Must possess ability to work independently but function as a strong member of a team

· Knowledge of company products, the industry, competitors, and basic business concepts

· Must have excellent problem-solving skills, be detail oriented and organized

· Must be able to multi-task and work on many different projects at one time.

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More about this job

Responsibilities

Respond to customer inquiries, process orders and returns, resolve issues, track shipments, and support walk-in customers while maintaining strong customer relationships. Monitor open and back orders, assist with warehouse activities as needed, and manage branch supplies and inventory.

Requirements

Requires a high school degree and 2–3 years of sales and customer service experience, along with strong computer skills including Microsoft Excel and forklift experience. Candidates should be organized, detail-oriented, able to solve problems and multitask, and capable of working independently as well as on a team.

Skills

Customer Service
Sales
Order Processing
Shipment Tracking
Complaint Resolution
Returns Management
RMA Processing
Microsoft Excel
Forklift Operation
Inventory Management
Problem-Solving
Organization
Multitasking
Teamwork
Product Knowledge

Visa sponsorship

Not detected in the job text

Keywords

Customer Inquiries
Product Selection
Order Placement
Pricing
Quotations
Complaint Resolution
Returns
Shortages
Order Adjustments
Expediting
Technical Questions
Sales Notes
Shipment Tracking
Open Orders
Back Orders
RMA Processing
Warehouse Support
Order Picking
Receiving Orders
Loading And Unloading Trucks
Office Supplies
Inventory Management
Microsoft Excel
Forklift
Customer Relationships
Product Knowledge
Industry Knowledge

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