Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
OD
Outbound Sales Representative
OSL Direct Services
Mississauga, ON
- Other
Continuing education leading to professional development, paid for by the employer.
Added 2 mins ago
Sales Development Representative
Motive
Toronto, ON
How do you build a world class sales organization? By creating a best in class Sales Development Organization. We are actively looking to bring on the best and the brightest professionals…
Added 16 mins ago
MA
Registered Nurse - Infection Prevention and Control Practitioner (Temporary Full-Time)
Muskoka Algonquin Healthcare
Huntsville, ON
- Full-time
Lead the development, implementation, and evaluation of infection prevention and control policies and procedures
Added 16 mins ago
SH
Front of House - Bartender
Sandman Hotel Group
Sherwood Park, AB
- Full-time
Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make…
Added 16 mins ago
SH
FOH Management - Assistant Manager
Sandman Hotel Group
Sherwood Park, AB
- Full-time
…part of our Leadership Team. You will have the opportunity to lead different areas in the restaurant, while maintaining a development-focused outlook; we are here to train, mentor and…
Added 16 mins ago
SH
Front of House - Server
Sandman Hotel Group
Sherwood Park, AB
- Full-time
Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make…
Added 17 mins ago
BOH Management - Sous Chef
Northland Properties
Barrie, ON
Cultivate your own development by working with senior leaders
Added 17 mins ago
Territory Sales Representative
Canadian Federation of Independent Business
Grande Prairie, AB
Participate in ongoing training with exposure to leadership development
Added 17 mins ago
Senior Manager, Document Management Platforms (COR.TRANSFORM)
Symcor
Mississauga, ON
…solutions, and processes that advance Symcor’s application development capabilities and infrastructure. This role also partners with Product, Sales, and Operations teams to support sales…
Added 32 mins ago
CB
Civil Project Manager
CapWest Build
Vancouver, BC
- Full-time
Lead planning and execution for assigned civil and infrastructure scopes, ensuring alignment with overall project and development timelines.
Added 32 mins ago
S
Operations Lead - Full Time
sephora.com
Lethbridge, AB
- $20 to $23.55 CAD / hour
- Full-time
As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team.…
Added 32 mins ago
C
AI Lead Architect, Software and Platforms Architecture (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Ottawa, ON · Montreal, QC
- Full-time
Lead technical discussions with stakeholders and development teams.
Added 32 mins ago
S
Business Development Representative - Toronto
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
The Business Development Representative (BDR) role is part of our Sales Development Organization - the engine behind new business growth at Salesforce, the #1 AI CRM. We are looking for a…
Added 32 mins ago
R
Senior Manager, Software Development
RBC
Toronto, ON
- Full-time
We are seeking an experienced Senior Manager, Software Development to lead this transformation. This role combines deep technical expertise, people leadership, software architecture, and…
Added 32 mins ago
R
Associate Director - U.S. Credit Risk Review
RBC
Toronto, ON
- Full-time
The successful candidate will lead and participate in Target Reviews, Continuous Monitoring Reviews, Risk Assessments, and other ad hoc credit projects.
Added 32 mins ago
R
Senior Manager, HR Digital Solutions Design
RBC
Toronto, ON
- Full-time
Lead and support complex, cross-module, or cross-system initiatives (e.g., new module rollouts, M&A integrations, AI/agent data access patterns).
Added 32 mins ago
O
Managing Director, Value Creation Private Markets
OPTrust
Toronto, ON
- Full-time
Lead the value creation agenda across our global Private Markets portfolio which includes building a value creation framework, identifying, prioritizing, and delivering value creation…
Added 46 mins ago
M
Front of House - Server
Moxies
Sherwood Park, AB
- Full-time
Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make…
Added 46 mins ago
M
FOH Management - Assistant Manager
Moxies
Sherwood Park, AB
- Full-time
…part of our Leadership Team. You will have the opportunity to lead different areas in the restaurant, while maintaining a development-focused outlook; we are here to train, mentor and…
Added 46 mins ago
M
Front of House - Bartender
Moxies
Sherwood Park, AB
- Full-time
Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make…
Added 46 mins ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 47 mins ago
C
Sr Manager, FP&A – Hydronics
Carrier
Waterloo, ON
- $136,000 to $186,000 CAD / year
- Full-time
…leading and influencing across a matrixed organization and lead a team of finance professionals supporting the business. This position will support P&L, working capital, and cash functions…
Added 47 mins ago
B
Production Operations Manager
BMO
Toronto, ON · SCC
- Full-time
Lead development and operationalization of self-healing and auto-remediation solutions leveraging Agentic AI technologies.
Added 47 mins ago
B
Developer Lead (AI-Enabled Systems)
BMO
Toronto, ON · FCP
- Full-time
Identify opportunities to leverage AI development tools to improve delivery efficiency
Added 47 mins ago
B
Senior Technical Lead
BMO
Toronto, ON · FCP
- Full-time
Lead the design, development, modernization, and optimization of business-critical platforms and applications.

Allshores

CX Systems Lead

Toronto, ON, Canada

$95,000 to $105,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $95,000 to $105,000 CAD / year
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Allshores is seeking a collaborative CX Systems Lead to help shape the future of our customer experience technology. In this key role, you’ll bring business needs and technology together - leading the evolution of our CX platforms, dashboards, integrations, automation, and emerging AI-enabled capabilities while partnering with teams, consultants, and vendors to turn ideas into practical, impactful solutions.

Primary Responsibilities:

Support the development and lead the execution of a multi-year CX technology strategy and prioritized roadmap covering Power BI, Sogolytics, integrations, automation, and emerging platforms.
Oversee CX dashboards, survey configuration, administration, access, data quality, enhancements, documentation, and day-to-day platform effectiveness.
Translate business needs into business cases, functional requirements, technical requirements, user stories, process documentation, and delivery plans.
Lead system improvements and integrations from discovery through testing, release, adoption, and post-implementation monitoring, working with the appropriate internal teams and specialists.
Evaluate new technologies, vendors, consultants, and AI-enabled capabilities, including text analytics, sentiment and theme detection, predictive insights, automated reporting, and natural-language access to data.
Establish practical governance for system changes, access, testing, data use, documentation, and support; ensure training materials are developed with relevant partners.
Manage vendors, consultants, projects, and approved resources while maintaining strong relationships with CX, IT, Data, Finance, and other business stakeholders.

Skills, Experience & Attributes:

Five or more years of relevant experience in CX technology, business systems, technical product management, product ownership, or a related function.
Demonstrated experience leading complex cross-functional initiatives, vendors, and project teams.
Strong conceptual understanding of solution architecture, APIs, data pipelines, system integrations, data quality, and access management.
Proven ability to convert business objectives into clear requirements, roadmaps, business cases, and implemented solutions.
Excellent communication, stakeholder management, project leadership, documentation, and problem-solving skills.
Hands-on experience with Power BI, Sogolytics, or comparable analytics and survey platforms.
Basic SQL knowledge or other technical fluency.
Relevant project management, business analysis, product ownership, or technology certification.
Insurance or financial services experience.
Experience applying AI-enabled tools to customer insight, analytics, automation, or decision support, with an understanding of responsible AI governance

Apply About employer

More about this job

Responsibilities

Lead the CX technology strategy and roadmap, oversee CX platforms and dashboards, and translate business needs into requirements and delivery plans. Manage system improvements, integrations, vendors, and AI-enabled capabilities while establishing governance and coordinating adoption with cross-functional teams.

Requirements

Requires at least five years of relevant experience and a record of leading complex cross-functional initiatives, vendors, and project teams. Candidates should bring technical fluency in integrations, data quality, and access management; experience with Power BI, Sogolytics, or comparable platforms; and strong communication, project leadership, and requirements skills.

Skills

CX Technology Strategy
Power BI
Sogolytics
Dashboard Administration
Survey Configuration
System Integrations
Solution Architecture
APIs
Data Pipelines
Data Quality
Access Management
Requirements Analysis
Project Leadership
Vendor Management
Basic SQL
Responsible AI Governance

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience Technology
CX Technology Strategy
Power BI
Sogolytics
CX Dashboards
Survey Configuration
System Integrations
Automation
Artificial Intelligence
Text Analytics
Sentiment Analysis
Theme Detection
Predictive Insights
Automated Reporting
Natural-Language Data Access
Solution Architecture
APIs
Data Pipelines
Data Quality
Access Management
Business Cases
Functional Requirements
Technical Requirements
User Stories
Project Management
Vendor Management
SQL
Responsible AI Governance
Insurance
Financial Services

Report this job