Claims Advisor Auto
- Canada
Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. · Full-time
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Job details
- Pay
- Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually.
- Job type
- Full-time
- Experience
- 3 - 5 years of customer service experience
- Posting language
- English
- Posted
Original job description
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Our team is growing, and we are actively looking to hire Claim Advisor, Auto. To meet our customers' needs, your work week will be Monday to Friday 8:30am to 4:30pm.*Note: work hours depend on the needs of the department.
Accountabilities:
Damage Assessment, Documentations, Estimatics, Fraud Investigations
Compensation
Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.
Joining our team isn’t just a job - it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.
This job posting is for a current open role within the organization.
Job Description
Our team is growing, and we are actively looking to hire Claim Advisor, Auto. To meet our customers' needs, your work week will be Monday to Friday 8:30am to 4:30pm.*Note: work hours depend on the needs of the department.
Accountabilities:
- Review insurance policy and coverages
- Investigate complex automobile claims (i.e.: impaired, unlisted operator or non-drivable) and determine coverage and liability
- Settle claims in accordance with organization’s policies and practices.
- Required to collaborate with the customer, service suppliers (i.e. towing, repair shops), other insurance companies and law enforcement
- Minimum high school education or equivalent
- 3 - 5 years of customer service experience
- Previous auto adjuster experience preferred
- Knowledge in understanding and interpreting policies
- Commitment to providing outstanding customer service
- Proficient keyboard skills and computer literacy
- Enrolled in (or willing to enroll in) CIP designation
- Fluency in other languages, is a strong asset
Damage Assessment, Documentations, Estimatics, Fraud Investigations
Compensation
Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.
Joining our team isn’t just a job - it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.
This job posting is for a current open role within the organization.
More about this job
Responsibilities
Review insurance policies and coverage, investigate complex automobile claims, and determine coverage and liability. Settle claims according to organizational policies while coordinating with customers, service suppliers, other insurers, and law enforcement.
Requirements
A high school education or equivalent and 3–5 years of customer service experience are required; previous auto adjuster experience is preferred. Candidates should understand and interpret policies, provide outstanding customer service, and have proficient keyboard and computer skills; CIP enrollment and fluency in other languages are assets.
Skills
- Customer Service
- Auto Claims Adjusting
- Policy Interpretation
- Coverage Analysis
- Claims Investigation
- Liability Determination
- Claims Settlement
- Damage Assessment
- Documentation
- Estimating
- Fraud Investigation
- Keyboard Proficiency
- Computer Literacy
- Collaboration
- Communication
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Finance & Accounting
Keywords
- Auto Claims
- Insurance Policies
- Coverage Review
- Claims Investigation
- Complex Automobile Claims
- Liability Determination
- Claims Settlement
- Customer Service
- Auto Adjusting
- Damage Assessment
- Documentation
- Estimating
- Fraud Investigation
- Service Suppliers
- Towing
- Repair Shops
- Other Insurance Companies
- Law Enforcement
- Policy Interpretation
- Computer Literacy
- Keyboard Skills
- CIP Designation
- Multilingual Fluency