Performance Manager National Auto Claims -
- Canada
Expected compensation for this role ranges from $ 80,900.00 - 129,725.00 annually. · Full-time
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Job details
- Pay
- Expected compensation for this role ranges from $ 80,900.00 - 129,725.00 annually.
- Job type
- Full-time
- Experience
- 5+ years of relevant claim/data experience
- Posting language
- English
- Posted
Original job description
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Claims Performance Manager is responsible for understanding their respective disciplines claims performance and operational performance. The incumbent will work with key partners in the business, identify root causes and provide insights to claims business problems.
Accountabilities
Auto Insurance Claims, Customer Centricity, Digital Literacy, Inclusive Leadership, Key Performance Indicators (KPI), Learning Agility, Operational Performance, Performance Metrics, Reporting, Results-Oriented
Compensation
Expected compensation for this role ranges from $ 80,900.00 - 129,725.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.
Joining our team isn’t just a job - it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.
This job posting is for a current open role within the organization.
Job Description
The Claims Performance Manager is responsible for understanding their respective disciplines claims performance and operational performance. The incumbent will work with key partners in the business, identify root causes and provide insights to claims business problems.
Accountabilities
- Understanding discipline performance, in consideration of claims performance & operational performance
- Partner closely with Claims Intelligence on creating new reporting (e.g. providing requirements)
- Understand, and monitor key performance metrics, and identify insights (i.e. opportunities & strengths)
- Develop, update & communicate holistic discipline claims story for stakeholders internal and external to claims
- Work closely with key partners in finance, product, pricing and analytics to provide claims insights as inputs to business decisions
- Investigate, and identify root causes to claims business problems that arise
- Monitor workforce management plan for discipline
- Strong working knowledge and experience in claims (each claim Area)
- Experience in Analyzing and Presenting Data
- Working experience in the use of MS tools, such as PowerPoint, Excel, MS Power BI, etc.
- Strong verbal and written communication skills
- 5+ years of relevant claim/data experience
- Post secondary education preferred
- Working towards CIP preferred
Auto Insurance Claims, Customer Centricity, Digital Literacy, Inclusive Leadership, Key Performance Indicators (KPI), Learning Agility, Operational Performance, Performance Metrics, Reporting, Results-Oriented
Compensation
Expected compensation for this role ranges from $ 80,900.00 - 129,725.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.
Joining our team isn’t just a job - it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.
This job posting is for a current open role within the organization.
More about this job
Responsibilities
Monitor claims and operational performance, identify trends and root causes, and develop insights to address business problems. Partner with Claims Intelligence and teams across finance, product, pricing, and analytics to create reporting, communicate performance findings, inform business decisions, and monitor workforce plans.
Requirements
Requires at least five years of relevant claims or data experience, strong claims knowledge, and experience analyzing and presenting data. Post-secondary education is preferred, CIP progress is preferred, and working knowledge of Microsoft PowerPoint, Excel, and Power BI, along with strong verbal and written communication skills, is expected.
Skills
- Auto Insurance Claims
- Claims Performance
- Operational Performance
- Data Analysis
- Data Presentation
- Key Performance Indicators
- Performance Metrics
- Reporting
- Root Cause Analysis
- Workforce Management
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Power BI
- Verbal Communication
- Written Communication
- Inclusive Leadership
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Data & Analytics
- Finance & Accounting
Keywords
- Auto Insurance Claims
- Claims Performance
- Operational Performance
- Claims Intelligence
- Data Analysis
- Data Presentation
- Key Performance Indicators
- Performance Metrics
- Reporting
- Root Cause Analysis
- Workforce Management
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Power BI
- Finance
- Product
- Pricing
- Analytics
- Customer Centricity
- Digital Literacy
- Inclusive Leadership
- Learning Agility
- Results-Oriented
- CIP