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Added 1 min ago
R
Client Advisor Intern
RBC
Ajax, ON
- Part-time
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Added 1 min ago
R
Investment Advisor
RBC
Toronto, ON
- Full-time
As an Investment Advisor at RBC Dominion Securities, you can help your clients reach their goals, while we help you reach yours. Maybe you’ve dreamed of starting your own business, but…
Added 1 min ago
R
Client Advisor
RBC
Iqaluit, NU
- Full-time
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Added 1 min ago
FH
Pharmacy Technician - Squamish General Hospital
Fraser Health
North Vancouver, BC
- Part-time
Get to know Lower Mainland Pharmacy Services:
Added 1 min ago
EC
Director, Communications and Engagement
ErinoakKids Center for Treatment and Development
Mississauga, ON
- Full-time
As a member of the leadership team, the Director serves as a key advisor on organizational reputation, and contributes to planning, decision-making, and organizational change initiatives.
Added 1 min ago
RD
Investment Advisor
RBC Dominion Securities
Toronto, ON
- Full-time
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Added 16 mins ago
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Human Resources Director
Strik, Baldinelli, Moniz Ltd.
London, ON
- Full-time
…clients across Southwestern Ontario. We offer a wide range of services including Geomatics, Planning, and Civil, Structural, Mechanical, and Electrical engineering. Our team of over 130…
Added 31 mins ago
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Added 31 mins ago
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Added 31 mins ago
Senior Manager, Learning Design & Delivery - Toronto, ON
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…Wealth Management learning programs, including onboarding and advisor development programs. Collaborates with business partners and the Practice Excellence team to lead program management,…
Added 31 mins ago
Business Advisor - Clarenville
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Clarenville, NL
…including the features and benefits of small business products and services, including; an understanding of financial statements, applicable risk management policies and legal and security…
Added 31 mins ago
Bilingual Wealth Management Intern (Student/New Grad)
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Montreal, QC
…sales team to focus on generating new sales and growing the advisor base. You will also be part of supporting the implementation of multiple territory business…
Added 31 mins ago
Global Mobility - Expatriate Tax - Manager - Vancouver
EY
Vancouver, BC
…been more complex - or more critical. EY’s People Advisory Services, PAS, Mobility practice supports multinational employers and internationally mobile individuals with tailored Canadian…
Added 46 mins ago
CI
Manager, Sales Governance and Operations
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- Full-time
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Added 1 hour ago
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Senior Advisor, Business strategies
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
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Finance Strategic Business Advisor
University of Saskatchewan
Saskatoon, SK
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Banking Advisor
RBC
Moose Jaw, SK
- Full-time
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Added 1 hour ago
R
Senior Will and Estate Advisor
RBC
Halifax, NS
- Full-time
As an RBC Royal Trust professional, the Senior Will and Estate Advisor is responsible for the acquisition of new wills and powers of attorney/mandates appointing Royal Trust in a fiduciary…
Added 1 hour ago
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Investment Funds Advisor Assistant
RBC
Vancouver, BC
- Full-time
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Added 1 hour ago
C
Financial Advisor CIRO-ID
CIBC
London, ON
- Full-time
We use artificial intelligence tools during the recruitment process. Our goal for the application process i
Added 1 hour ago
B
SENIOR BUSINESS ADVISOR - TECHNOLOGY AND OPERATIONS
BDC
Montreal, QC
- Full-time
Minimum 10 years of experience in consulting or advisory services.
Added 1 hour ago
Financial Advisor - Bloorcourt Village (37.5 hours/week)
Scotiabank
Toronto, ON
…achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking,…
Added 1 hour ago
IF
Senior Legal Counsel, Compliance (Temporary position – 18 to 24 months)
Intact FC
Toronto, ON · Montreal, QC
- Full-time
Act as a strategic advisor and collaborate closely with stakeholders across Canadian lines of business, including Claims, Underwriting, Brokers, Cyber and Technology, and Risk Management.
Added 1 hour ago
ED
Senior Advisor, IT Financial Management - EN 956
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $96,557 to $128,743 CAD / year
- Full-time
- Remote
Position: Senior Advisor, IT Financial Management
Added 1 hour ago
W
Senior Regional Business Administration Manager
Wellington-Altus
Toronto, ON
- Full-time
…administrative, leadership and operational experience in the financial services sector to oversee operations and administrative staff members. This role will develop, review and improve…

Allstate Canada

Regional Service Agent

AB, Canada
Edmonton, AB, Canada

Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. · Full-time

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Job details

Pay: Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually.
Job type: Full-time
Apply by: Nov 27, 2026
Experience: Greater than 1 year customer service experience
Posting language: English
Posted: Oct 28, 2026

Original job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Who is Allstate:

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation: Onsite

Agency address: 1647 102nd Street NW Edmonton AB T6N 0B1

Benefits To Joining Allstate

Flexible Work Arrangements
Employee discounts (15% on auto and property insurance, plus many other products and services)
Good Office program (receive up to 400$ back after purchasing office equipment)
Student Loan Payment Matching Program for Government Student loans
Comprehensive Retirement Savings Program with employer matched contributions
Annual Wellness allowance to support employees with improving health and wellbeing
Personal reflection day
Tuition Reimbursement
Working within the community and giving back!

Our team is growing, and we are actively looking to hire Regional Service Agent! Reporting to the Sales Market Leader, you will be responsible to answer service and billing inquiries over the phone and in person from customers.

The Regional Service Agent takes the “You’re in Good Hands” philosophy and makes it real – delivering on our promises to consumers every day. Our agencies are open from Monday to Friday (9am to 5 pm EST). Our standard work week for agency staff is 37.5 hours, and each employee must rotate their work schedule so that the Agency is staffed appropriately. Therefore, as a condition of employment, you will be required to work some evenings and Saturdays each month on a rotational basis with other Agency staff members.

Accountabilities:

Respond to customer inquiries about their policy in a professional manner.
Be knowledgeable of all Allstate policies and procedures in the province(s) you are licensed in.
Provide personalized service while being a Trusted Advisor with respect to insurance.
Promote Allstate features and benefits as part of ongoing portfolio reviews.
Manage policy renewal process and client inquiries to make changes to their policies.
Reply to on-line requests as required
Promote client loyalty through attention to detail and relationship building during policy renewals and updates.
Meet and exceed key performance and attendance metrics.

Qualifications:

Post-secondary education or equivalent work experience
Must have General Insurance License (OTL) or General level 1 insurance license or be willing to obtain for the province you are located in.
Greater than 1 year customer service experience
Proficient computer skills in MS Office applications.
This is a hybrid position. You must be able to commute to and from the agency and have a space conducive to working from home.

Bonus Qualifications:

Call center, face to face customer service experience and insurance experience is preferred.

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodations, please let us know and we will work with you to meet your needs.

Skills

Consumer Protection, Customer Data Management, Customer Insights, Relationship Building, Stakeholder Relationship Management

Compensation

Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.

Joining our team isn’t just a job - it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.

This job posting is for a current open role within the organization.

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More about this job

Responsibilities

Respond to customer service and billing inquiries by phone, in person, and online, and provide personalized insurance guidance. Manage policy renewals and changes, promote Allstate products and customer loyalty, and meet performance and attendance targets.

Requirements

Applicants need post-secondary education or equivalent work experience, more than one year of customer service experience, and proficiency with Microsoft Office. They must hold a General Insurance License (OTL) or General Level 1 license, or be willing to obtain the applicable provincial license; insurance, call center, and face-to-face service experience are preferred.

Skills

Customer Service
Insurance Policy Knowledge
Billing Inquiries
Relationship Building
Customer Data Management
Customer Insights
Consumer Protection
Policy Renewals
Policy Updates
Insurance Sales
Microsoft Office
Attention to Detail
Communication
Call Center Service
In-Person Customer Service

Benefits

Flexible Work Arrangements
Employee Discounts
Office Equipment Reimbursement
Government Student Loan Payment Matching
Annual Wellness Allowance
Personal Reflection Day
Tuition Reimbursement
Community Involvement

Visa sponsorship

Not detected in the job text

Keywords

General Insurance License (OTL)
General Level 1 Insurance License
Insurance
Home Insurance
Auto Insurance
Customer Service
Billing Inquiries
Policy Renewals
Policy Changes
Portfolio Reviews
Customer Loyalty
Trusted Advisor
Microsoft Office
Call Center
Face-to-Face Service
Customer Data Management
Customer Insights
Consumer Protection
Performance Metrics
Attendance Metrics
Hybrid Work
Work From Home

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