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Added 7 mins ago
TR
Sr. Digital Product Manager
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
5+ years’ experience working as a product owner or product manager of a B2B or B2C digital platform
Added 7 mins ago
TE
Project Manager, Reliability Execution
TC Energy
Airdrie, AB · Calgary, AB
- Full-time
As a Project Manager, Reliability Execution, you will be a key contributor to the management of complex facility maintenance work, supporting the reliable operation and continuous…
Added 7 mins ago
Production Manager
Westerkirk
Calgary, AB
The Production Manager is responsible for the day-to-day operational performance of assigned areas within De Havilland's MRO operation. Working closely with the Operations Manager, Director…
Added 7 mins ago
24 - Comprehensive Health Promotion - HPS - CUPE
Windsor-Essex County Health Unit
Windsor, ON
Minimum one year experience working in the area of health promotion program development, implementation and evaluation
Added 7 mins ago
Houseperson
Northland Properties
Richmond, BC
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
Added 7 mins ago
ECH - Design Merchandiser
The Employee Experience Team
Caledonia, ON
Receive exclusive discounts on Empire Homes through our Employee Home Ownership Program.
Added 7 mins ago
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Caledon, ON
…wellness spending accounts & maternity leave top-up. Access our employee assistance program for confidential counseling, mental health support, and various resources to help you navigate…
Added 7 mins ago
MU
Clinical Research Coordinator
McGill University
Montreal, QC
- Full-time
If you are an active McGill employee (ie: currently in an active contract or position at McGill University), do not apply through this Career Site. Login to your McGill Workday account and…
Added 7 mins ago
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Manager, Primary Care Programs and Clinical Operations
Humber River FHT
Toronto, ON
- Full-time
Work collaboratively with the other manager on program development, implementation, evaluation, quality improvement, clinical service standardization, and community partnerships.
Added 7 mins ago
SE
Field Service Technician
Schneider Electric
AB · Edmonton, Alberta
- Full-time
…world. Every day, we empower employees to achieve more and experience exciting careers. Find out how our values and unique position make Schneider Electric the employer of…
Added 7 mins ago
TS
Justice Support Worker
The Salvation Army Canada and Bermuda Territory
Regina, SK
- Full-time
Monitor and ensure employee safety practices are compliant with safety and health standards and prepare, submit, and act on incident reports as indicated by the Manager.
Added 7 mins ago
BS
Purchasing Agent, Senior
BVGlazing Systems
Niagara Falls, ON
- $70,000 to $80,000 CAD / year
- Full-time
…and building envelope projects. Reporting to the Purchasing Manager, the Senior Purchasing Agent will be responsible for sourcing materials, negotiating supplier agreements, managing…
Added 7 mins ago
S
Project Coordinator, Clinical Informatics
Sanya’k̓ula
Vancouver, BC
- Full-time
In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by…
Added 7 mins ago
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Registered Nurse, Transition Line (Specialty Nursing)
Fraser Health
Surrey, BC
- Full-time
Completion of the applicable post graduate specialty nursing course/program and/or willingness to complete the applicable post graduate specialty nursing courses/program.
Added 7 mins ago
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Field Coordinator
Stonerise Construction
London, ON
- $45,000 to $50,000 USD / year
- Full-time
Perks That Matter: Employee Assistance Program, a company provided cell phone or monthly credit, access to company vehicles or paid mileage, meaningful in-person gatherings.
Added 22 mins ago
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Senior Geoscience Technologist
Cenovus Energy
Calgary, AB
- Full-time
Cenovus Cares: We believe in the power of purpose-driven work. Our Employee Giving and Volunteering Program, Cenovus Cares, connects our people to our purpose, inspiring action and…
Added 22 mins ago
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Shift Manager
Canadian Tire Corporation
Brampton, ON · AJ Billes Distribution Centre [AJBDC]
- Full-time
Escalate employee relations and safety concerns as they relate to departmental processes to Department Manager
Added 22 mins ago
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Intermediate Water Resources Engineer
Stantec
Edmonton, AB
- Full-time
…have access to health, dental, and vision plans, a wellness program, health care spending account, wellness spending account, group registered retirement savings plan, employee stock…
Added 22 mins ago
MG
Equiptment Manager
Mississaugua Golf & Country Club
ON · Mississauga, ON
- Full-time
…Place to Work® in Canada. This recognition is based directly on employee feedback and reflects our commitment to creating a workplace built on trust, respect, collaboration, and a shared…
Added 22 mins ago
EC
Cook - Casual
Eatonville Care Centre
Toronto, ON · Etobicoke, ON
- Part-time
…Employees and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any accessibility needs, and the organization will work with the employee to…
Added 22 mins ago
EC
Dietary Aid
Eatonville Care Centre
Toronto, ON · Etobicoke, ON
- Part-time
Employee and Family Assistance Program (only included if specific to the role)
Added 22 mins ago
M
Billing Specialist
Manulife
Halifax, NS · Kitchener, ON · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…management of Workorder Inquiry Tool and Amendment Implementation Manager, as well as completing all monthly billing tasks during the Bill Run (Business Day 1-8). The Bill Run period is…
Added 37 mins ago
NB
Associate
National Bank of Canada
Medicine Hat, AB
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 37 mins ago
NB
Senior Credit Analyst
National Bank of Canada
Toronto, ON
- Full-time
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular…
Added 37 mins ago
NB
Product Owner CIAM
National Bank of Canada
Montreal, QC
- Full-time
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular…

Allstate Canada

Regional Service Agent

AB, Canada
Edmonton, AB, Canada

Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. · Full-time

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Job details

Pay: Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually.
Job type: Full-time
Apply by: Dec 3, 2026
Experience: Greater than 1 year customer service experience
Posting language: English
Posted: Nov 3, 2026

Original job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Who is Allstate:

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation: Onsite

Agency address: 15949 97 St NW, Edmonton AB T5X 0C7

Benefits To Joining Allstate

Flexible Work Arrangements
Employee discounts (15% on auto and property insurance, plus many other products and services)
Good Office program (receive up to 400$ back after purchasing office equipment)
Student Loan Payment Matching Program for Government Student loans
Comprehensive Retirement Savings Program with employer matched contributions
Annual Wellness allowance to support employees with improving health and wellbeing
Personal reflection day
Tuition Reimbursement
Working within the community and giving back!

Our team is growing, and we are actively looking to hire Regional Service Agent! Reporting to the Manager, Regional Service, you will be responsible to answer service and billing inquiries over the phone and in person from customers.

The Regional Service Agent takes the “You’re in Good Hands” philosophy and makes it real – delivering on our promises to consumers every day. Our agencies are open from Monday to Friday (9am to 5 pm EST). Our standard work week for agency staff is 37.5 hours, and each employee must rotate their work schedule so that the Agency is staffed appropriately. Therefore, as a condition of employment, you will be required to work some evenings and Saturdays each month on a rotational basis with other Agency staff members.

Accountabilities:

Respond to customer inquiries about their policy in a professional manner.
Be knowledgeable of all Allstate policies and procedures in the province(s) you are licensed in.
Provide personalized service while being a Trusted Advisor with respect to insurance.
Promote Allstate features and benefits as part of ongoing portfolio reviews.
Manage policy renewal process and client inquiries to make changes to their policies.
Reply to on-line requests as required
Promote client loyalty through attention to detail and relationship building during policy renewals and updates.
Meet and exceed key performance and attendance metrics.

Qualifications:

Post-secondary education or equivalent work experience
Must have General Insurance License (OTL) or General level 1 insurance license or be willing to obtain for the province you are located in.
Greater than 1 year customer service experience
Proficient computer skills in MS Office applications.
This is a hybrid position. You must be able to commute to and from the agency and have a space conducive to working from home.

Bonus Qualifications:

Call center, face to face customer service experience and insurance experience is preferred.

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodations, please let us know and we will work with you to meet your needs.

Skills

Communication, Consumer Protection, Customer Data Management, Customer Insights, Customer Service, Relationship Building, Stakeholder Relationship Management

Compensation

Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.

Joining our team isn’t just a job - it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.

This job posting is for a current open role within the organization.

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More about this job

Responsibilities

Respond to customer service and billing inquiries by phone, in person, and online, and provide knowledgeable, personalized guidance on insurance policies. Manage renewals and policy changes, promote relevant products and benefits, build customer loyalty, and meet performance and attendance targets.

Requirements

Candidates need post-secondary education or equivalent work experience, more than one year of customer service experience, and proficiency with Microsoft Office. A provincial General Insurance License (OTL or Level 1) is required, or candidates must be willing to obtain one; call center, face-to-face service, and insurance experience are preferred.

Skills

Communication
Consumer Protection
Customer Data Management
Customer Insights
Customer Service
Relationship Building
Insurance Policy Servicing
Billing Inquiries
Policy Renewals
Insurance Sales
Microsoft Office
Attention To Detail
Customer Loyalty

Benefits

Flexible Work Arrangements
Employee Discounts
Office Equipment Reimbursement
Student Loan Payment Matching
Retirement Savings Program With Employer Matching
Annual Wellness Allowance
Personal Reflection Day
Tuition Reimbursement
Community Involvement

Visa sponsorship

Not detected in the job text

Keywords

General Insurance License
OTL License
Level 1 Insurance License
Insurance
Property Insurance
Auto Insurance
Customer Service
Billing Inquiries
Policy Renewals
Policy Changes
Portfolio Reviews
Customer Loyalty
Relationship Building
Consumer Protection
Customer Data Management
Customer Insights
Microsoft Office
Call Center
Performance Metrics
Attendance Metrics
Hybrid Work
Online Customer Requests

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