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Added 13 mins ago
BS
Junior Project Operations Manager
BVGlazing Systems
Niagara Falls, ON
- $50,000 to $80,000 CAD / year
- Full-time
Direct quality aspects and quality control for Group factories, suppliers, and third parties in coordination with the Project Quality Manager.
Added 13 mins ago
OO
Manager, Finance & Facilities
Ontario Ombudsman
Toronto, ON
- $102,167 to $153,251 CAD / year
- Full-time
We are seeking an experienced finance professional to join our team as Manager, Finance and Facilities. Reporting to the Chief Financial Officer, the Manager, Finance and Facilities is…
Added 13 mins ago
SS
Regional Sales Manager
Summit Search Group
Victoria, BC · Greater Victoria Metropolitan Area
- Full-time
Regional Sales Manager, Canada & Northern USA
Added 13 mins ago
TP
Assistant Cook, Wellness Centre
Trimark People Solutions
Alert Bay, BC
- Full-time
Added 13 mins ago
V
Program Manager
VySystems
ON · Ontario, Canada
- Full-time
🔷Position: Technical Program Manager / Technical Program Lead
Added 13 mins ago
SM
Scripted Production Accountant
Sphere Media
Canada
- Full-time
Reporting to the Manager, Production Finance, the Scripted Production Accountant is responsible for the financial management of scripted projects from development through final audit. The…
Added 13 mins ago
B
Procurement and Contracts Manager
Brunel
Toronto, ON
- Contract
Brunel is seeking an experienced Procurement and Contracts Manager to support the acquisition and execution of a natural gas-fired power generation project in Canada. This six-month…
Added 13 mins ago
O
Senior HR Advisor
OCS
ON · Essex, ON
- Full-time
Added 13 mins ago
S
Territory Manager
St-Amour
Quebec, QC · Greater Quebec City Metropolitan Area
- Contract
Gestionnaire de territoire | Territory Manager
Added 13 mins ago
EP
Accounting Manager
Elby Professional Recruitment
Kitchener, ON
- $90,000 to $110,000 CAD / year
- Contract
Our client is seeking a motivated, detail-oriented Accounting Manager to join their team on a 12-month contract. This is an excellent opportunity for an accounting professional who is…
Added 13 mins ago
GL
Senior Project and Change Manager, ERP/WMS
Gay Lea Foods
Toronto, ON · Etobicoke, ON
- Full-time
Gay Lea Foods is seeking an experienced Senior Project and Change Manager to lead the delivery and organizational adoption of DairyLink, a major enterprise transformation implementing a…
Added 13 mins ago
TH
Territory Sales Representative – B2B
The Headhunters Recruitment
Grande Prairie, AB
- Full-time
Partner closely with a dedicated Account Manager and the wider team to take great care of every customer
Added 13 mins ago
NC
Primary Worker
Native Counselling Services of Alberta
Red Deer, AB
- $25 CAD / hour
- Internship
Added 13 mins ago
FM
Quality Engineer
Fresenius Medical Care
Richmond Hill, ON
- Full-time
Hybrid position requiring a minimum of 1-3 days/week in the office at the discretion of the manager.
Added 13 mins ago
GC
Site Administrator with Leasing
Greenwin Corp.
Toronto, ON
- Full-time
…residents. The Site Administrator will support the Property Manager (PM) in maintaining smooth operations and enhancing resident…
Added 13 mins ago
D
Engineering Supervisor
DAVWIRE
London, ON
- Full-time
Added 13 mins ago
EC
Risk Operation Manager
Experis Canada
Montreal, QC
- Contract
Added 13 mins ago
PC
Transaction Services Manager - Financial Services (Bilingual FR/EN)
PwC Canada
Montreal, QC
- Full-time
As a Transaction Services Manager (Bilingual FR/EN) , you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational…
Added 13 mins ago
IM
Health And Safety Coordinator
Iron Maple
Dartmouth, NS
- Full-time
Gather contract documents before trades mobilize and notify the Health and Safety Manager to hold payment for overdue documents
Added 13 mins ago
XI
Director of Procurement
Xplore Inc.
Markham, ON
- Full-time
…procurement function or major category portfolio at the senior manager or director…
Added 13 mins ago
DC
Director, Indigenous Academic Initiatives
Douglas College
New Westminster, BC
- $103,701 to $138,268 CAD / year
- Full-time
…basis, subject to operational requirements and approval by their…
Added 13 mins ago
A
Civil/Environmental Engineer
AECOM
Burnaby, BC
- $75,000 to $105,000 CAD / year
- Full-time
Providing leadership and project manager expertise in support of ongoing remediation and waste management projects, including the review of work scopes and client deliverables
Added 13 mins ago
SP
Human Resources Manager
Staff Plus
Burlington, ON
- Full-time
…Halton Region in the search for an accomplished Human Resources Manager. Reporting into senior HR leadership, this role offers the opportunity to serve as a trusted advisor to the business,…
Added 13 mins ago
I
Business Development Representative
isgSearch
Toronto, ON · Greater Toronto Area, Canada
- $40,000 to $60,000 CAD / year
- Full-time
Stage 1: Join a video call with our Talent Acquisition Manager.
Added 13 mins ago
J
Manager of Learning & Development
JLR
Ottawa, ON
- Full-time
We’ve opened a role for a talented, entrepreneurial Manager of Learning & Development to work alongside the exceptional people in the People & Culture team. This role is suitable for…

Allstate Canada

Regional Service Agent

AB, Canada
Edmonton, AB, Canada

Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. · Full-time

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Job details

Pay: Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually.
Job type: Full-time
Apply by: Dec 3, 2026
Experience: Greater than 1 year customer service experience
Posting language: English
Posted: Nov 3, 2026

Original job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Who is Allstate:

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation: Onsite

Agency address: 15949 97 St NW, Edmonton AB T5X 0C7

Benefits To Joining Allstate

Flexible Work Arrangements
Employee discounts (15% on auto and property insurance, plus many other products and services)
Good Office program (receive up to 400$ back after purchasing office equipment)
Student Loan Payment Matching Program for Government Student loans
Comprehensive Retirement Savings Program with employer matched contributions
Annual Wellness allowance to support employees with improving health and wellbeing
Personal reflection day
Tuition Reimbursement
Working within the community and giving back!

Our team is growing, and we are actively looking to hire Regional Service Agent! Reporting to the Manager, Regional Service, you will be responsible to answer service and billing inquiries over the phone and in person from customers.

The Regional Service Agent takes the “You’re in Good Hands” philosophy and makes it real – delivering on our promises to consumers every day. Our agencies are open from Monday to Friday (9am to 5 pm EST). Our standard work week for agency staff is 37.5 hours, and each employee must rotate their work schedule so that the Agency is staffed appropriately. Therefore, as a condition of employment, you will be required to work some evenings and Saturdays each month on a rotational basis with other Agency staff members.

Accountabilities:

Respond to customer inquiries about their policy in a professional manner.
Be knowledgeable of all Allstate policies and procedures in the province(s) you are licensed in.
Provide personalized service while being a Trusted Advisor with respect to insurance.
Promote Allstate features and benefits as part of ongoing portfolio reviews.
Manage policy renewal process and client inquiries to make changes to their policies.
Reply to on-line requests as required
Promote client loyalty through attention to detail and relationship building during policy renewals and updates.
Meet and exceed key performance and attendance metrics.

Qualifications:

Post-secondary education or equivalent work experience
Must have General Insurance License (OTL) or General level 1 insurance license or be willing to obtain for the province you are located in.
Greater than 1 year customer service experience
Proficient computer skills in MS Office applications.
This is a hybrid position. You must be able to commute to and from the agency and have a space conducive to working from home.

Bonus Qualifications:

Call center, face to face customer service experience and insurance experience is preferred.

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodations, please let us know and we will work with you to meet your needs.

Skills

Communication, Consumer Protection, Customer Data Management, Customer Insights, Customer Service, Relationship Building, Stakeholder Relationship Management

Compensation

Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.

Joining our team isn’t just a job - it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.

This job posting is for a current open role within the organization.

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More about this job

Responsibilities

Respond to customer service and billing inquiries by phone, in person, and online, and provide knowledgeable, personalized guidance on insurance policies. Manage renewals and policy changes, promote relevant products and benefits, build customer loyalty, and meet performance and attendance targets.

Requirements

Candidates need post-secondary education or equivalent work experience, more than one year of customer service experience, and proficiency with Microsoft Office. A provincial General Insurance License (OTL or Level 1) is required, or candidates must be willing to obtain one; call center, face-to-face service, and insurance experience are preferred.

Skills

Communication
Consumer Protection
Customer Data Management
Customer Insights
Customer Service
Relationship Building
Insurance Policy Servicing
Billing Inquiries
Policy Renewals
Insurance Sales
Microsoft Office
Attention To Detail
Customer Loyalty

Benefits

Flexible Work Arrangements
Employee Discounts
Office Equipment Reimbursement
Student Loan Payment Matching
Retirement Savings Program With Employer Matching
Annual Wellness Allowance
Personal Reflection Day
Tuition Reimbursement
Community Involvement

Visa sponsorship

Not detected in the job text

Keywords

General Insurance License
OTL License
Level 1 Insurance License
Insurance
Property Insurance
Auto Insurance
Customer Service
Billing Inquiries
Policy Renewals
Policy Changes
Portfolio Reviews
Customer Loyalty
Relationship Building
Consumer Protection
Customer Data Management
Customer Insights
Microsoft Office
Call Center
Performance Metrics
Attendance Metrics
Hybrid Work
Online Customer Requests

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