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Added 1 min ago
CM
Project Control Manager
Cooper Moss Rutland
Remote, Canada
- Full-time
- Remote
We have an exciting opportunity for an experienced and motivated Project Controls Manager to lead and oversee project controls activities across complex projects and programmes. This is an…
Added 1 min ago
CM
Project Planner - Nuclear
Cooper Moss Rutland
Remote, Canada
- Full-time
- Remote
📍 Location: Remote 2 days / Client Office 3 days
Added 16 mins ago
AH
Registered Nurse
Alberta Health Services
Sedgewick, AB
- Part-time
Appropriate competency in Meditech, Care Manager and RAI-HC programs and knowledge of Outlook, MS Teams and Connect Care. Broad knowledge of provincial, regional, and local community…
Added 16 mins ago
AH
Registered Nurse
Alberta Health Services
Sedgewick, AB
- Full-time
Appropriate competency in Meditech, Care Manager and RAI-HC programs and knowledge of Outlook, MS Teams and Connect Care. Broad knowledge of provincial, regional, and local community…
Added 16 mins ago
TS
Program Coordinator – Warming Centre
The Salvation Army in Canada
Prince Albert, SK
- Full-time
Completes all documentation regarding client safety, incident reports, fire safety and other serious incidents.
Added 16 mins ago
P
Commercial Manager
Portland
Calgary, AB
- Full-time
The Commercial Manager develops our sales pipeline, manages a portfolio of existing clients and explores wider commercial opportunities for our Canadian business. The role is commercially…
Added 16 mins ago
YR
Project and Professional Development Specialist
York Region (The Regional Municipality of York)
Newmarket, ON
- Contract
Reporting to Program Manager, Education and Training, this position is responsible for identifying, designing, delivering, facilitating and monitoring department specific education and…
Added 1 hour ago
BC
Operations manager, restaurant
Bake Chef Co.
Calgary, AB
- Full-time
Added 2 hours ago
WR
Anesthesia Assistant (Training Opportunity) - Temporary Full Time - MET
Windsor Regional Hospital
Windsor, ON
- Full-time
Reporting to the Program Manager and/or designate, the Anesthesia Assistant is responsible and accountable for the provision of safe, effective, patient-focused care to patients.…
Added 2 hours ago
S
Utilities Manager - ALTO
SYSTRA
Montreal, QC
- Full-time
The Utilities Manager will support with developing & providing leadership to the team on the wide range of utilities work required to be undertaken to enable the main electrification and…
Added 3 hours ago
RB
Manager, Royal Mutual Funds Inc (RMFI) Surveillance
Royal Bank of Canada
Toronto, ON
- Full-time
As Manager, RMFI Trade Surveillance, you will act as a senior member in the team to lead the daily and periodic reviews of sales and trading activities in Canada to detect potential…
Added 3 hours ago
TS
Program Coordinator – Warming Centre
The Salvation Army Canada and Bermuda Territory
Prince Albert, SK
- Full-time
Completes all documentation regarding client safety, incident reports, fire safety and other serious incidents.
Added 3 hours ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 3 hours ago
NA
Client Manager, Commercial Insurance
NFP, an Aon company (Canada)
Hamilton, ON
- Full-time
The Ontario Commercial Lines Division has an immediate need for an Account/Client Manager to interact with clients on a day-to-day basis while developing and maintaining relationships with…
Added 4 hours ago
S
[26-116] Community Living Worker - Permanent Part-time
SOURCES
Delta, BC
- Part-time
Reporting to: Danielle Clements, Program Manager of Primrose Centre
Added 4 hours ago
S
[26-117] Community Living Worker - Casual
SOURCES
Delta, BC
- Full-time
Reporting to: Danielle Clements, Program Manager of Primrose Centre
Added 4 hours ago
SH
Supervisor (In-House Program)
Shared Health-Soins Communs
Ste. Rose du Lac, MB
- Full-time
Reporting to the Manager, the Supervisor is responsible for the ongoing administrative and, as required, clinical supervision of the in-house program. The Supervisor will participate in,…
Added 4 hours ago
RC
Marketing Assistant
Retirement Concepts
Courtenay, BC
- $52,900 to $54,300 CAD / year
- Full-time
Reporting to the Marketing Manager and/or designate, the Marketing Assistant will conduct all duties in a manner which promotes a high standard of customer service and professionalism at…
Added 4 hours ago
Administrative Assistant - Chair and Faculty - Biomedical Sciences
University of Guelph
Guelph, ON
Reporting jointly to the Operations Manager, Biomedical Sciences and the Department Chair, the Administrative Assistant to the Chair and Faculty (AACF) works directly within the academic…
Added 4 hours ago
Commercial Services Counsel
Toronto Hydro
Toronto, ON
Reporting to the Senior Manager, Business Law Services, the Commercial Services Counsel will provide legal support and advice on a broad range of commercial contracting matters across…
Added 4 hours ago
Nursing Resource Coordinator (N4)
Winnipeg Regional Health Authority
Winnipeg, MB
As a member of a Home Care Team, reporting to the Manager Health Services, the incumbent functions as part of the multidisciplinary team to ensure the delivery of a consistent standard of…
Added 4 hours ago
Supervisor (In-House Program)
Winnipeg Regional Health Authority
Ste. Rose du Lac, MB
Reporting to the Manager, the Supervisor is responsible for the ongoing administrative and, as required, clinical supervision of the in-house program. The Supervisor will participate in,…
Added 4 hours ago
MANAGEMENT CONSULTANT
City of Toronto
Toronto, ON
Reporting to the Manager, Business Services, the Management Consultant provides consulting services to senior leadership and key stakeholders within the Housing Secretariat Division to…
Added 5 hours ago
DG
Senior Estimator – Multi-Discipline
DCM Group Inc.
Sherwood Park, AB
- Contract
…Senior Estimator – Multi-Discipline to join our dynamic team. Reporting to the Estimating Manager, the Senior Estimator will lead the preparation of accurate, competitive, multi-discipline…
Added 5 hours ago
AG
Territory Manager
Acosta Group
AB · Alberta, Canada
- Full-time
Market Insights & Feedback: Tracking and reporting on competitor activity, market trends, stock levels, and regional opportunities to corporate and client stakeholders.

Allstate Canada

Regional Service Agent

AB, Canada
Edmonton, AB, Canada

Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. · Full-time

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Job details

Pay: Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually.
Job type: Full-time
Apply by: Dec 3, 2026
Experience: Greater than 1 year customer service experience
Posting language: English
Posted: Nov 3, 2026

Original job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Who is Allstate:

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation: Onsite

Agency address: 15949 97 St NW, Edmonton AB T5X 0C7

Benefits To Joining Allstate

Flexible Work Arrangements
Employee discounts (15% on auto and property insurance, plus many other products and services)
Good Office program (receive up to 400$ back after purchasing office equipment)
Student Loan Payment Matching Program for Government Student loans
Comprehensive Retirement Savings Program with employer matched contributions
Annual Wellness allowance to support employees with improving health and wellbeing
Personal reflection day
Tuition Reimbursement
Working within the community and giving back!

Our team is growing, and we are actively looking to hire Regional Service Agent! Reporting to the Manager, Regional Service, you will be responsible to answer service and billing inquiries over the phone and in person from customers.

The Regional Service Agent takes the “You’re in Good Hands” philosophy and makes it real – delivering on our promises to consumers every day. Our agencies are open from Monday to Friday (9am to 5 pm EST). Our standard work week for agency staff is 37.5 hours, and each employee must rotate their work schedule so that the Agency is staffed appropriately. Therefore, as a condition of employment, you will be required to work some evenings and Saturdays each month on a rotational basis with other Agency staff members.

Accountabilities:

Respond to customer inquiries about their policy in a professional manner.
Be knowledgeable of all Allstate policies and procedures in the province(s) you are licensed in.
Provide personalized service while being a Trusted Advisor with respect to insurance.
Promote Allstate features and benefits as part of ongoing portfolio reviews.
Manage policy renewal process and client inquiries to make changes to their policies.
Reply to on-line requests as required
Promote client loyalty through attention to detail and relationship building during policy renewals and updates.
Meet and exceed key performance and attendance metrics.

Qualifications:

Post-secondary education or equivalent work experience
Must have General Insurance License (OTL) or General level 1 insurance license or be willing to obtain for the province you are located in.
Greater than 1 year customer service experience
Proficient computer skills in MS Office applications.
This is a hybrid position. You must be able to commute to and from the agency and have a space conducive to working from home.

Bonus Qualifications:

Call center, face to face customer service experience and insurance experience is preferred.

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodations, please let us know and we will work with you to meet your needs.

Skills

Communication, Consumer Protection, Customer Data Management, Customer Insights, Customer Service, Relationship Building, Stakeholder Relationship Management

Compensation

Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.

Joining our team isn’t just a job - it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.

This job posting is for a current open role within the organization.

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More about this job

Responsibilities

Respond to customer service and billing inquiries by phone, in person, and online, and provide knowledgeable, personalized guidance on insurance policies. Manage renewals and policy changes, promote relevant products and benefits, build customer loyalty, and meet performance and attendance targets.

Requirements

Candidates need post-secondary education or equivalent work experience, more than one year of customer service experience, and proficiency with Microsoft Office. A provincial General Insurance License (OTL or Level 1) is required, or candidates must be willing to obtain one; call center, face-to-face service, and insurance experience are preferred.

Skills

Communication
Consumer Protection
Customer Data Management
Customer Insights
Customer Service
Relationship Building
Insurance Policy Servicing
Billing Inquiries
Policy Renewals
Insurance Sales
Microsoft Office
Attention To Detail
Customer Loyalty

Benefits

Flexible Work Arrangements
Employee Discounts
Office Equipment Reimbursement
Student Loan Payment Matching
Retirement Savings Program With Employer Matching
Annual Wellness Allowance
Personal Reflection Day
Tuition Reimbursement
Community Involvement

Visa sponsorship

Not detected in the job text

Keywords

General Insurance License
OTL License
Level 1 Insurance License
Insurance
Property Insurance
Auto Insurance
Customer Service
Billing Inquiries
Policy Renewals
Policy Changes
Portfolio Reviews
Customer Loyalty
Relationship Building
Consumer Protection
Customer Data Management
Customer Insights
Microsoft Office
Call Center
Performance Metrics
Attendance Metrics
Hybrid Work
Online Customer Requests

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