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Added 56 mins ago
C
Ingénierie - Conception des lois de commande de vol-Engineering -Flight Control Laws Design
Cyient
Montreal, QC
- $80,000 to $100,000 CAD / year
- Full-time
Carries out engineering assignments of limited scope and complexity. Under the general direction of a senior engineer, is responsible for a project or part of a project or operation…
Added 1 hour ago
DC
International Enrolment Operations Coordinator
Douglas College
New Westminster, BC
- Full-time
Reporting to the Associate Director, International Enrolment Recruitment and Regulatory Compliance, the International Enrolment Operations Specialist liaises with Associate Deans,…
Added 1 hour ago
GC
Retail Marketing Specialist
Garmin Canada
Cochrane, AB
- Full-time
Assist with assigned retail marketing projects and supports larger initiatives led by senior team members.
Added 1 hour ago
Customer Sales and Service Representative (C.S.S.R.)
Abilities Centre
Whitby, ON
You will coordinate with the Senior Coordinator, Fieldhouse and Rentals to have knowledge of all rentals taking place during your shift.
Added 2 hours ago
NE
Accounts Payable Clerk
NexGen Energy Ltd.
Saskatoon, SK
- Full-time
Reporting to the Senior Project Accountant, the Accounts Payable Clerk is responsible for ensuring the accurate, timely, and well-controlled processing of vendor invoices and employee…
Added 3 hours ago
TR
Director, Individual Giving
The Royal Conservatory of Music
Toronto, ON
- $118,000 to $128,000 CAD / year
- Full-time
Provide leadership, coaching and performance management to the Associate Director, Individual Giving and Senior Officer, Individual Giving. Establish clear portfolio, activity and revenue…
Added 3 hours ago
TR
Director, Annual Giving
The Royal Conservatory of Music
Toronto, ON
- $118,000 to $128,000 CAD / year
- Full-time
In partnership with the Associate Director, Donor Engagement, provide leadership for the planned giving program. Ensure planned giving is integrated into annual giving strategy and donor…
Added 3 hours ago
AC
Regional Service Agent - Boutique
Allstate Canada
Toronto, ON
- Full-time
The Customer Service Senior Associate handles basic to complex telephone/email/chat/fax inquiries from internal and external customers in an efficient, professional, and accurate manner.…
Added 3 hours ago
R
Network Operations Analyst
RBC
Toronto, ON
- Full-time
CCNA (Cisco Certified Network Associate) and/or CCNP (Cisco Certified Network Professional certificate
Added 3 hours ago
P
Client Services Associate - January 2027
proSapient
Toronto, ON
- $55,000 to $75,000 CAD / year
- Full-time
As a Client Services Associate, you'll act as the link between our clients and the expert knowledge they seek. You will manage multiple parallel workstreams from dealmakers, strategists,…
Added 3 hours ago
SP
Associate Financial Advisor
SafeBridge Private Wealth
Toronto, ON
- Full-time
As an Associate Financial Advisor, you’ll operate as a strategic extension of the Managing Partner - supporting his client relationships, managing workflow, coordinating internal resources,…
Added 3 hours ago
TM
Associate Private Wealth Advisor
The Mirillion Group
Vancouver, BC
- $110,000 to $160,000 CAD / year
- Full-time
Associate roles at most firms mean years of reports and admin before you are trusted in front of a client. This team takes a different approach. You will learn alongside the founder and…
Added 3 hours ago
ES
Expert(e) Réseaux & Sécurité Senior - Senior Network & Security Expert - Montréal
Equans Services Canada & US
Montreal, QC
- Full-time
Equans is looking for a Senior Network & Security Expert at Montreal!
Added 3 hours ago
NR
Associate Portfolio Manager
North Road Investment Counsel
AB · Edmonton, AB
- Full-time
As an Associate Portfolio Manager, you play a critical role in providing comprehensive investment and financial planning advice to high-net-worth professionals and families. You will work…
Added 3 hours ago
TP
Specialist, Supplier Relationship Management
Toronto Pearson International Airport
Toronto, ON
- Full-time
Translate analytical findings into clear, concise summaries, visualizations and recommendations tailored to the audience, from contract managers to senior leadership.
Added 4 hours ago
MD
WIC Administrative Assistant - Office & Administrative Specialist Senior
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Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: WIC Administrative Assistant - Office & Administrative Specialist Senior
Added 4 hours ago
AP
Business Development Associate
Arbitration Place
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Business Development Associate is a front-line, revenue-generating role focused on growing Arbitration Place’s client base. The Associate will generate new leads, respond to and convert…
Added 4 hours ago
UO
Director, Administration
University of Victoria
Victoria, BC
- Full-time
Under the direction of the Dean, and in collaboration with Associate Deans and Chairs/Directors as applicable, the Director, Administration (DA) is responsible for the management of the…
Added 4 hours ago
SC
Replenishment Supervisor
Staples Canada
Calgary, AB
- Full-time
…team success. The FC Supervisor works in closely wit h the senior management team in the pursuit of operational excellence and the facility’s all-around…
Added 4 hours ago
AI
Facilities & Custodial Associate
Accurate Indigenous Managers & Advisors
Winnipeg, MB
- $17 to $23 CAD / hour
- Full-time
Location: Winnipeg, Manitoba Employment Type: Full-Time | On-Site Reports To: Senior Leadership – AIMA
Added 4 hours ago
C
Senior Facilities Manager
CBRE
Richmond, BC
- Full-time
As a CBRE Senior Facilities Manager, you will lead the delivery of integrated facilities management services across a complex portfolio of commercial, industrial, critical environment,…
Added 4 hours ago
PC
Senior Associate Data Protection Operations
PwC Canada
Toronto, ON
- Full-time
As a Senior Associate Data Protection Operations, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 4 hours ago
KE
Analyst/Associate
Kanin Energy
Calgary, AB
- Full-time
Kanin Energy is seeking a sharp, motivated Analyst or Associate with a background in power generation related project finance, energy M&A/investment banking, or electricity market analysis…
Added 4 hours ago
SG
Assurance - Senior Associate, Accounting & Assurance
Segal GCSE LLP
Toronto, ON
- Full-time
Working with a high degree of independence, the Senior Associate leads assigned engagements and complex file sections, reviews the work of junior team members, prepares accurate…
Added 4 hours ago
PC
Senior Associate Data Protection Operations
PwC Canada
Ottawa, ON
- Full-time
As a Senior Associate Data Protection Operations, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…

Allstate Canada

Regional Service Agent - Boutique

Toronto, ON, Canada

Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. · Full-time

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Job details

Pay: Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually.
Job type: Full-time
Apply by: Nov 27, 2026
Experience: Greater than 1 year customer service experience
Posting language: English
Posted: Oct 28, 2026

Original job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Customer Service Senior Associate handles basic to complex telephone/email/chat/fax inquiries from internal and external customers in an efficient, professional, and accurate manner. This individual provides customers with product knowledge and resolves customers concerns. This individual utilizes functional expertise and knowledge of the business to support, develop and lead new initiatives, and maximize growth and profitability of the business.

Who is Allstate:

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation: Onsite

Agency Address: 4997 Highway 7 East, Unit 9 Markham, ON L3R 1N1

Benefits To Joining Allstate

Flexible Work Arrangements
Employee discounts (15% on auto and property insurance, plus many other products and services)
Good Office program (receive up to 400$ back after purchasing office equipment)
Student Loan Payment Matching Program for Government Student loans
Comprehensive Retirement Savings Program with employer matched contributions
Annual Wellness allowance to support employees with improving health and wellbeing
Personal reflection day
Tuition Reimbursement
Working within the community and giving back!

Our team is growing, and we are actively looking to hire Regional Service Agent! Reporting to the Sales Market Leader, you will be responsible to answer service and billing inquiries over the phone and in person from customers.

The Regional Service Agent takes the “You’re in Good Hands” philosophy and makes it real – delivering on our promises to consumers every day. Our agencies are open from Monday to Friday (9am to 5 pm EST). Our standard work week for agency staff is 37.5 hours, and each employee must rotate their work schedule so that the Agency is staffed appropriately. Therefore, as a condition of employment, you will be required to work some evenings and Saturdays each month on a rotational basis with other Agency staff members.

Accountabilities:

Respond to customer inquiries about their policy in a professional manner.
Be knowledgeable of all Allstate policies and procedures in the province(s) you are licensed in.
Provide personalized service while being a Trusted Advisor with respect to insurance.
Promote Allstate features and benefits as part of ongoing portfolio reviews.
Manage policy renewal process and client inquiries to make changes to their policies.
Reply to on-line requests as required
Promote client loyalty through attention to detail and relationship building during policy renewals and updates.
Meet and exceed key performance and attendance metrics.

Qualifications:

Post-secondary education or equivalent work experience
Speaking Cantonese/Mandarin would be an asset
Must have General Insurance License (OTL) or General level 1 insurance license or be willing to obtain for the province you are located in.
Greater than 1 year customer service experience
Proficient computer skills in MS Office applications.
This is a hybrid position. You must be able to commute to and from the agency and have a space conducive to working from home.

Bonus Qualifications:

Call center, face to face customer service experience and insurance experience is preferred.

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodations, please let us know and we will work with you to meet your needs.

Skills

Consumer Protection, Customer Data Management, Customer Insights, Relationship Building, Stakeholder Relationship Management

Compensation

Compensation

Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.

Joining our team isn’t just a job - it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.

This job posting is for a current open role within the organization.

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More about this job

Responsibilities

Respond to customer service and billing inquiries in person and through phone and online channels, provide insurance guidance, and manage policy renewals and changes. Build customer loyalty through personalized service and portfolio reviews while meeting performance and attendance targets.

Requirements

Applicants need post-secondary education or equivalent work experience, more than one year of customer service experience, and proficiency with Microsoft Office. A General Insurance License (OTL) or General Level 1 license is required, or candidates must be willing to obtain one; Cantonese or Mandarin is an asset.

Skills

Customer Service
Insurance Policy Knowledge
Customer Relationship Building
Customer Data Management
Consumer Protection
Customer Insights
Policy Renewals
Policy Changes
Billing Support
Communication
Attention to Detail
Microsoft Office
Insurance Sales
Call Center Support

Benefits

Flexible Work Arrangements
Employee Discounts
Office Equipment Reimbursement
Student Loan Payment Matching
Retirement Savings Program With Employer Matching
Annual Wellness Allowance
Personal Reflection Day
Tuition Reimbursement
Community Volunteering

Visa sponsorship

Not detected in the job text

Keywords

General Insurance License
OTL License
General Level 1 Insurance License
Microsoft Office
Customer Service
Insurance
Policy Renewals
Policy Changes
Billing Inquiries
Portfolio Reviews
Customer Loyalty
Relationship Building
Consumer Protection
Customer Data Management
Customer Insights
Call Center
Face-to-Face Service
Cantonese
Mandarin
Hybrid Work
Performance Metrics

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