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Added 11 mins ago
B
Community Residential Manager
Boardwalk
Regina, SK
- Full-time
We pride ourselves in providing the best customer service and helping people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for…
Added 11 mins ago
Chef d’Équipe- Vente au Détail
Roots
Quebec, QC
…culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and…
Added 11 mins ago
Customer Experience Leader
1-800-GOT-JUNK?
AB
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences.…
Added 40 mins ago
Manager, Enterprise
BrainStation
Toronto, ON
…including how AI will reshape the products they build and the customer experiences they…
Added 40 mins ago
Customer Service Agent
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Under general supervision, the Customer Service Agent supports a variety of administrative and front facing customer service functions within the Municipality. Working closely with team…
Added 40 mins ago
LN
Sales Coordinator
Le Nouvel Hôtel Montréal
Montreal, QC
- Contract
We believe in teamwork and are committed to creating a high-performing team through training or by strengthening team relationships. We have admiration for our employees who set themselves…
Added 55 mins ago
SI
Service Technician - Fort McMurray
Stream-Flo Industries
AB · Wood Buffalo, AB
- Full-time
Our Service Technicians are responsible for product installation, field support and maintenance, equipment repair, customer property management and equipment rentals.
Added 55 mins ago
M
Senior Software Engineer - Credit Commercial Engineering
Marqeta
Remote, Canada
- Full-time
- Remote
…of software solutions on our Credit Commercial Engineering Team. In this role, you will take ownership of well-defined features and components within a broader product area, delivering on…
Added 55 mins ago
U
Outside Sales Representative – UniFirst Canada
UniFirst
Montreal, QC
- Full-time
UniFirst is an international leader in the $18 billion dollar garment services industry. We currently employ 14,000 Team Partners who serve 300,000 business customer locations throughout…
Added 55 mins ago
S
Senior Customer Experience Associate - Mount Forest (22.5 hours/week)
Scotiabank
Mount Forest, ON
- Full-time
…Banking Branch Network, The Focus Is To Provide Exceptional Service Throughout The Customer’s Journey…
Added 55 mins ago
ML
FSQA Supervisor (Afternoons)
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
As a key leader on the FSQA team, the FSQA Supervisor is responsible for ensuring the Quality Assurance and Food Safety programs and protocols are executed effectively at the facility. By…
Added 1 hour ago
FOH Management - General Manager
Northland Properties
Calgary, AB
We are looking for an incredible General Manager to be the leader of our team. Our people are the heart and soul of our business, and we are on the hunt for an amazing person like you to…
Added 1 hour ago
E1
English Teacher (ESL/TEFL) | Full-Time | Visa, Flights & Sponsored TEFL
English 1
AB · Edmonton, AB
- Full-time
Career changers from customer service, retail, hospitality, corporate training, communications, banking, IT, media or non-profit
Added 1 hour ago
PV
Sales Associate
Pearle Vision
Toronto, ON · East York, ON
- Part-time
Passion for Customer Service: Experience in retail or customer service is a plus, but your enthusiasm for helping others and creating great experiences is key.
Added 1 hour ago
HT
Engineering Team Leader (PET HR)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 hour ago
HT
Financial Manager (CSM)
Husky Technologies
Bolton, ON
- Full-time
We are seeking an experienced Financial Leader that can work with various stakeholders within the Finance and Accounting function as well as our Customer Service organization. This…
Added 1 hour ago
A
Director of Rooms Division (Full-Time)
AccorHotel
Ottawa, ON
- Full-time
The Director of Rooms Division is a key member of the Executive Committee and serves as the strategic and operational leader for all Rooms Division functions. This role is responsible for…
Added 2 hours ago
AC
EVS Manager - Healthcare
Aramark Canada
Calgary, AB
- Full-time
You are a strong leader, someone who demonstrates ownership and accountability ? while managing a team of front-line workers who are an integral part of our healthcare operations. Our…
Added 2 hours ago
TW
Sales Manager
the WIRELESS kiosk @Costco / le kiosque SANS-FIL @Costco
Barrie, ON
- Full-time
…disciplined execution. More than delivering sales results, this leader can create sustainable success by developing a high-performing team that embodies Costco’s values and member-first…
Added 2 hours ago
TW
Sales Manager
the WIRELESS kiosk @Costco / le kiosque SANS-FIL @Costco
Newmarket, ON
- Full-time
…disciplined execution. More than delivering sales results, this leader can create sustainable success by developing a high-performing team that embodies Costco’s values and member-first…
Added 2 hours ago
L
Assistant Manager
LensCrafters
Mississauga, ON
- Full-time
Previous experience in leadership position within retail & customer service industry
Added 2 hours ago
L
Assistant Manager
LensCrafters
Toronto, ON · Etobicoke, ON
- Full-time
Previous experience in leadership position within retail & customer service industry
Added 2 hours ago
Technician, Combustion Services - Intermediate
Lakeside Controls
Hamilton, ON
Providing a premier level of customer service
Added 2 hours ago
Full- Time Supervisor
JD Sports / Livestock / Size?
Laval, QC
Our Retail team is looking for a Full-time Supervisor to join our JD Sports Carrefour Laval location! Come join our quickly growing and developing team at JD Sports Canada. Main…

Allstate Canada

Senior Claims Advisor, AB

Canada

Expected compensation for this role ranges from $ 67,200.00 - 109,725.00 annually. · Full-time

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Job details

Pay: Expected compensation for this role ranges from $ 67,200.00 - 109,725.00 annually.
Job type: Full-time
Experience: A minimum of 2-4 years relevant Ontario Accident Benefits experience outside the MIG
Posting language: English
Posted: Oct 28, 2026

Original job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Job Description

Our team is growing, and we are actively looking to hire Senior Claim Advisor, Accident Benefits to join our Ontario team! Reporting to the Manager Casualty Claims Complex AB, you will be accountable for handling complex up to non-catastrophic first party injury claims.

Accountabilities:

Interpret insurance policy wording, determine policy coverages and set reserves on Accident Benefit claims assigned
Investigate, negotiate and settle accident benefits claims or moderate to high complexity by telephone, in person and/ or by written correspondence
Comply with best practices as set out in Allstate policies and procedures
Adhere to legislative and regulatory requirements
Ensure files are thoroughly documented
Settlement of claims within personal authority and follow company guidelines on claims exceeding personal authority
Set and define customer service expectations
Take ownership and accountability to solve customer problems
Maintain a caseload reflective of a Senior Claim Advisor, Accident Benefits
Communicate and interact with claimants, vendors, medical professionals, lawyers in a professional manner
Work collaboratively with a team of Accident Benefit Adjusters and Claims Assistants

Qualifications:

A minimum of 2-4 years relevant Ontario Accident Benefits experience outside the MIG
Completion of CIP designation or desire to pursue is preferred
Prior insurance experience and knowledge in injury claims, medical rehabilitation concepts, and medical terminology is preferred
Strong time management and organizational skills as well as the ability to work in a fast-paced environment
Strong critical thinking skills to identify strengths and weaknesses of claim
Strong written and verbal communication skills with a commitment to providing outstanding customer service
Ability to work independently and as part of a collaborative team environment.

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

Skills

Business Communications, Critical Thinking, Fraud Investigations, Information Collection, Time Management

Compensation

Expected compensation for this role ranges from $ 67,200.00 - 109,725.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.

Joining our team isn’t just a job - it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.

This job posting is for a current open role within the organization.

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More about this job

Responsibilities

Handle complex, non-catastrophic first-party Accident Benefits claims by interpreting policy coverage, setting reserves, investigating, negotiating, and settling claims. Maintain thorough documentation and regulatory compliance while managing a senior-level caseload and working with claimants, vendors, medical professionals, lawyers, and colleagues.

Requirements

Candidates need 2–4 years of relevant Ontario Accident Benefits experience outside the Minor Injury Guideline (MIG); completing the Chartered Insurance Professional (CIP) designation or pursuing it is preferred. Preferred qualifications include insurance experience and knowledge of injury claims, medical rehabilitation, and medical terminology, along with strong organizational, communication, critical-thinking, and customer-service skills.

Skills

Business Communications
Critical Thinking
Fraud Investigations
Information Collection
Time Management
Claims Investigation
Negotiation
Claims Settlement
Policy Coverage Interpretation
Reserve Setting
Customer Service
Written Communication
Verbal Communication
Organization
Medical Terminology
Team Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Accident Benefits
Claims Adjusting
Complex Claims
First-Party Injury Claims
Non-Catastrophic Claims
Insurance Policy Wording
Policy Coverage
Reserves
Claims Investigation
Claims Negotiation
Claims Settlement
Claims Documentation
Legislative Compliance
Regulatory Requirements
Customer Service
Fraud Investigations
Information Collection
Medical Rehabilitation
Medical Terminology
Injury Claims
Chartered Insurance Professional (CIP)
Ontario Insurance
Vendor Relations
Caseload Management

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