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Added 9 mins ago
PT
Electrician
Paladin Technologies
Prince George, BC
- Full-time
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Added 9 mins ago
PH
Radiation Oncologist - BC Cancer - Victoria
Provincial Health Services Authority
Victoria, BC
- Full-time
…join a current complement of 22 Radiation Oncologists, two General Practitioner in Oncology and two Nurse Practitioner. BC Cancer Victoria is a medium-sized, academic cancer centre,…
Added 9 mins ago
PH
General Practitioner in Radiation Oncology - BC Cancer - Victoria
Provincial Health Services Authority
Victoria, BC
- Full-time
Join one of the world's renowned cancer organizations. BC Cancer is looking for a General Practitioner in Radiation Oncology to join its team in beautiful Victoria. This site offers a full…
Added 9 mins ago
OE
Apprentice
OZZ Electric Inc.
Halifax, NS
- $17 to $20 CAD / hour
- Full-time
General knowledge of the Canadian Electrical Code and local requirements
Added 9 mins ago
GC
Administrative Assistant
Groupex Canada
AB · Edmonton, AB
- Full-time
The Administrative Assistant plays a crucial role in supporting the efficient operation of the general office with a focus on the rebate process. This role involves administrative tasks…
Added 9 mins ago
A
Finance Manager - Acura of Hamilton
AutoCanada
Hamilton, ON
- $70,000 to $120,000 CAD / year
- Other
Stellantis, Ford, Honda, Toyota, GM, General Motors, Chrysler, Dodge, Jeep, RAM, Acura, Alfa Romeo, Aston Martin, Audi, Bentley, BMW, Bugatti, Buick, Cadillac, Chevrolet, Chevy, Ferrari,…
Added 9 mins ago
AC
Regional Service Agent
Allstate Canada
AB · Edmonton, AB
- Full-time
Must have General Insurance License (OTL) or General level 1 insurance license or be willing to obtain for the province you are located in.
Added 9 mins ago
BS
JR DESIGNER
BVGlazing Systems
Concord, ON
- $50,000 to $65,000 CAD / year
- Full-time
Implementing general changes in design / processes;
Added 10 mins ago
KO
Junior Human Resources Associate
KidStrong of Alberta
St. Albert, AB
- $25 CAD / hour
- Full-time
Added 10 mins ago
YO
Out-Tripping Food Services Coordinator
YMCA of Greater Toronto
Torrance, ON
- Part-time
Maintain kitchen cleanliness and equipment, including washing dishes and supporting general kitchen upkeep as required.
Added 10 mins ago
CC
Retail Shift Leader
Canna Cabana
Okotoks, AB
- Full-time
Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may…
Added 10 mins ago
CC
Retail Store Manager
Canna Cabana
Calgary, AB · Bridlewood, Calgary, AB
- Full-time
Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may…
Added 10 mins ago
CC
Retail Shift Leader
Canna Cabana
Okotoks, AB
- Part-time
Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may…
Added 10 mins ago
CC
Retail Sales Associate
Canna Cabana
Ottawa, ON · Byward, Ottawa, ON
- $17.95 to $18.5 CAD / hour
- Part-time
Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may…
Added 10 mins ago
GC
Food Service Worker Full Time
Group Compass Ltee
Alliston, ON
- Full-time
Perform general cleaning duties; remove trash and garbage to designated areas.
Added 10 mins ago
GC
Kitchen/Catering Help Full Time
Group Compass Ltee
Calgary, AB
- Full-time
Perform general cleaning duties; remove trash and garbage to designated areas.
Added 10 mins ago
TM
Cook
The Mustard SEED Society
Kamloops, BC
- Full-time
Participate in all staff training (e.g. First Aid, SafeTALK, Nonviolence) and attend monthly general meetings and support meetings with supervisor
Added 10 mins ago
TO
Registered Nurse - Casual/FT/PT
THE ONEILL CENTRE
Ottawa, ON
- Part-time
Current General Class registration in good standing with the College of Nurses of Ontario (CNO) as a Registered Nurse (RN)
Added 10 mins ago
ML
General Labour - Online
Maple Leaf Foods Inc.
London, ON
- Full-time
Added 10 mins ago
W
Analyste comptable / Accounting Analyst
Wabtec
Montreal, QC
- Full-time
Added 10 mins ago
UH
Nurse Practitioner - Spine and Other Program Needs
University Health Network
Toronto, ON
- Contract
…and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener…
Added 10 mins ago
UH
Lead, Workday Compensation
University Health Network
Toronto, ON
- Full-time
…and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener…
Added 10 mins ago
UH
Physiotherapist - CCC
University Health Network
Toronto, ON
- Part-time
…and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener…
Added 10 mins ago
UH
Compensation Specialist
University Health Network
Toronto, ON
- Full-time
…and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener…
Added 10 mins ago
LG
Senior Administrative Assistant
LGC Group
Vaughan, ON
- $70,000 to $90,000 CAD / year
- Full-time
The Senior Administrative Assistant provides administrative support to the EVP/ Site General Manager to ensure that the day-to-day operation is conducted in an efficient, coordinated and…

Allstate

Regional Service Agent

AB, Canada
Edmonton North Agency, Canada

Hybrid

Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. · Full-time

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Job details

Pay: Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually.
Job type: Full-time
Workplace: Hybrid
Experience: Greater than 1 year customer service experience
Posting language: English
Posted: Nov 3, 2026

Original job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation: Onsite
Agency address: 15949 97 St NW, Edmonton AB T5X 0C7

Benefits to joining Allstate

Flexible Work Arrangements
Employee discounts (15% on auto and property insurance, plus many other products and services)
Good Office program (receive up to 400$ back after purchasing office equipment)
Student Loan Payment Matching Program for Government Student loans
Comprehensive Retirement Savings Program with employer matched contributions
Annual Wellness allowance to support employees with improving health and wellbeing
Personal reflection day
Tuition Reimbursement
Working within the community and giving back!

Our team is growing, and we are actively looking to hire Regional Service Agent! Reporting to the Manager, Regional Service, you will be responsible to answer service and billing inquiries over the phone and in person from customers.

The Regional Service Agent takes the “You’re in Good Hands” philosophy and makes it real – delivering on our promises to consumers every day. Our agencies are open from Monday to Friday (9am to 5 pm EST). Our standard work week for agency staff is 37.5 hours, and each employee must rotate their work schedule so that the Agency is staffed appropriately. Therefore, as a condition of employment, you will be required to work some evenings and Saturdays each month on a rotational basis with other Agency staff members.

Accountabilities:

Respond to customer inquiries about their policy in a professional manner.
Be knowledgeable of all Allstate policies and procedures in the province(s) you are licensed in.
Provide personalized service while being a Trusted Advisor with respect to insurance.
Promote Allstate features and benefits as part of ongoing portfolio reviews.
Manage policy renewal process and client inquiries to make changes to their policies.
Reply to on-line requests as required
Promote client loyalty through attention to detail and relationship building during policy renewals and updates.
Meet and exceed key performance and attendance metrics.

Qualifications:

Post-secondary education or equivalent work experience
Must have General Insurance License (OTL) or General level 1 insurance license or be willing to obtain for the province you are located in.
Greater than 1 year customer service experience
Proficient computer skills in MS Office applications.
This is a hybrid position. You must be able to commute to and from the agency and have a space conducive to working from home.

Bonus Qualifications:

Call center, face to face customer service experience and insurance experience is preferred.

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodations, please let us know and we will work with you to meet your needs.

Skills

Communication, Consumer Protection, Customer Data Management, Customer Insights, Customer Service, Relationship Building, Stakeholder Relationship Management

Compensation

Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.

Joining our team isn’t just a job - it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.

This job posting is for a current open role within the organization.

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More about this job

Responsibilities

The Regional Service Agent is responsible for handling customer inquiries regarding insurance policies and billing both over the phone and in person. They act as a trusted advisor to promote Allstate products and maintain client loyalty through professional service.

Requirements

Candidates must have post-secondary education or equivalent experience and hold a General Insurance License (OTL) or be willing to obtain one. Proficiency in MS Office and at least one year of customer service experience are required.

Skills

Customer service
Insurance policy management
Billing inquiries
Relationship building
Communication
Attention to detail
MS Office
Problem solving
Portfolio reviews
Insurance licensing

Benefits

Flexible work arrangements
Employee discounts
Office equipment reimbursement
Student loan payment matching
Retirement savings program
Annual wellness allowance
Personal reflection day
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Customer Service
Billing
Policy Renewal
General Insurance License
OTL
MS Office
Hybrid
Telematics
Identity Protection
Client Loyalty
Relationship Building
Performance Metrics
Insurance Advisor

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