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Added 11 mins ago
XI
Director of Procurement
Xplore Inc.
Markham, ON
- Full-time
Supply risk and resilience. Identify, assess and mitigate supply risk across the supplier base: financial health, concentration and single-source exposure, geopolitical and trade-compliance…
Added 11 mins ago
SI
Sales Associate
Staples Inc.
Leduc, AB
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 11 mins ago
TG
Part-Time Cook (Bethany Residence)
Thrive Group Canada
Burlington, ON
- Part-time
…line-height: 107%; mso-ansi-language: EN-GB;">Reporting to the Manager the Cook is responsible for the safe preparation and service of all food for residents, visitors and staff.<span…
Added 11 mins ago
A
Facilities Maintenance Technician - Bugaboos
Alterra
BC · CMH - British Columbia (Mountain)
- Full-time
Reports To: Area Manager and Maintenance Managers
Added 26 mins ago
S
Project Manager I
Sanya’k̓ula
Vancouver, BC
- Full-time
…safety is inherent in all aspects of this position. The Project Manager I leads and co-ordinates all aspects of the current projects undertaken by the department. The Project Manager I…
Added 26 mins ago
S
Project Manager I
Sanya’k̓ula
Vancouver, BC
- Full-time
…safety is inherent in all aspects of this position. The Project Manager I leads and co-ordinates all aspects of the current projects undertaken by the department. The Project Manager I…
Added 26 mins ago
S
Project Manager I
Sanya’k̓ula
Burnaby, BC
- Full-time
…safety is inherent in all aspects of this position. The Project Manager I leads and co-ordinates all aspects of the current projects undertaken by the department. The Project Manager I…
Added 27 mins ago
Plant Superintendent
Amrize
Adjala-Tosorontio, ON · Adjala, ON
Provide pricing to customers, communicate with Sales Representatives and the Plant Manager, and ensure a positive customer experience to identify sales opportunities. Manage inventory of…
Added 41 mins ago
A
Environmental Compliance Manager, EU EAP Field
Amazon
SK
- Full-time
The Environmental Assurance and Protection team is a group of environmental compliance experts and program managers responsible for regulatory compliance across a large and growing…
Added 41 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
…physiology and pathology, image acquisition, treatment and radiation protection to deliver high quality care to their…
Added 41 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
…physiology and pathology, image acquisition, treatment and radiation protection to deliver high quality care to their…
Added 41 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
…physiology and pathology, image acquisition, treatment and radiation protection to deliver high quality care to their…
Added 41 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
…physiology and pathology, image acquisition, treatment and radiation protection to deliver high quality care to their…
Added 41 mins ago
A
QC Reviewer (BSD)
Altasciences
Laval, QC
- Full-time
Respecting Health and Safety standards in terms of personal protection, laboratory maintenance, and work procedures.
Added 41 mins ago
H
Regional Service Manager - Western Canada
Hitachi
Calgary, AB · AB · Kelowna, BC · Richmond, BC · (HE)Office_BC_Kelowna NEW
- Full-time
The Regional Manager, West is responsible for the operational management, customer engagement, and execution of the Substation Service business across Western Canada. Working closely with…
Added 41 mins ago
GV
Aviseur Technique – Turbine/ Alternateur Mécanique (Manic 3)-4
GE Vernova
Baie-Comeau, QC
- Full-time
Soutenir la mise en œuvre des mesures de protection environnementale et le respect des permis et obligations réglementaires.
Added 41 mins ago
VC
Manager Home and Community Care (RN) - Temporary, Full-time
VON Canada (Ontario)
Brantford, ON
- $41.87 to $45.39 CAD / hour
- Full-time
- Temporary
The Manager Home and Community Care (HCC) - Registered Nurse provides professional and practice leadership to staff and is responsible for ensuring the provision of safe, effective quality…
Added 41 mins ago
Project Manager
ATS Automation
Cambridge, ON
Benefits package (health and dental) + $600 health spending account
Added 56 mins ago
GV
Aviseur Technique – Turbine/ Alternateur Mécanique (Manic 3)-4
GE Vernova
Baie-Comeau, QC
- Full-time
Soutenir la mise en œuvre des mesures de protection environnementale et le respect des permis et obligations réglementaires.
Added 56 mins ago
Prevailing Wage & Apprenticeship Compliance Manager (m/f/d)
Nordex Group
Montreal, QC
The role of Project Compliance Manager, Prevailing Wage and Apprenticeship
Added 56 mins ago
HH
Patient Flow Navigator
Halton Healthcare
Oakville, ON
- Part-time
Develop and maintain strong, effective partnerships with all members of the health care team
Added 1 hour ago
B
General Repair Technician
BGIS
Barrie, ON
- Full-time
…external requirements including but not limited to environmental, health and safety, fire…
Added 1 hour ago
Facilities Administrator
Trans Mountain
Calgary, AB
…world, creating long-term economic benefits, enhanced marine protection, enhanced safety and emergency management capabilities, and enhanced skilled-worker capacity building in communities…
Added 1 hour ago
L
Project Manager, Building Construction
Ledcor
Edmonton, AB
- Full-time
Demonstrates leadership in health, safety, and environmental protection on the project. Applies the requirements of the Project Specific Safety Program (PSSP) to promote overall compliance…
Added 1 hour ago
CN
Fire System Specialist
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
…Specialist, helping ensure the safe and reliable operation of fire protection systems that support critical infrastructure across the Chalk River Laboratories site? Do you enjoy working…

Allstate

Regional Service Agent

AB, Canada
Edmonton North Agency, Canada

Hybrid

Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. · Full-time

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Job details

Pay: Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually.
Job type: Full-time
Workplace: Hybrid
Experience: Greater than 1 year customer service experience
Posting language: English
Posted: Nov 3, 2026

Original job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation: Onsite
Agency address: 15949 97 St NW, Edmonton AB T5X 0C7

Benefits to joining Allstate

Flexible Work Arrangements
Employee discounts (15% on auto and property insurance, plus many other products and services)
Good Office program (receive up to 400$ back after purchasing office equipment)
Student Loan Payment Matching Program for Government Student loans
Comprehensive Retirement Savings Program with employer matched contributions
Annual Wellness allowance to support employees with improving health and wellbeing
Personal reflection day
Tuition Reimbursement
Working within the community and giving back!

Our team is growing, and we are actively looking to hire Regional Service Agent! Reporting to the Manager, Regional Service, you will be responsible to answer service and billing inquiries over the phone and in person from customers.

The Regional Service Agent takes the “You’re in Good Hands” philosophy and makes it real – delivering on our promises to consumers every day. Our agencies are open from Monday to Friday (9am to 5 pm EST). Our standard work week for agency staff is 37.5 hours, and each employee must rotate their work schedule so that the Agency is staffed appropriately. Therefore, as a condition of employment, you will be required to work some evenings and Saturdays each month on a rotational basis with other Agency staff members.

Accountabilities:

Respond to customer inquiries about their policy in a professional manner.
Be knowledgeable of all Allstate policies and procedures in the province(s) you are licensed in.
Provide personalized service while being a Trusted Advisor with respect to insurance.
Promote Allstate features and benefits as part of ongoing portfolio reviews.
Manage policy renewal process and client inquiries to make changes to their policies.
Reply to on-line requests as required
Promote client loyalty through attention to detail and relationship building during policy renewals and updates.
Meet and exceed key performance and attendance metrics.

Qualifications:

Post-secondary education or equivalent work experience
Must have General Insurance License (OTL) or General level 1 insurance license or be willing to obtain for the province you are located in.
Greater than 1 year customer service experience
Proficient computer skills in MS Office applications.
This is a hybrid position. You must be able to commute to and from the agency and have a space conducive to working from home.

Bonus Qualifications:

Call center, face to face customer service experience and insurance experience is preferred.

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodations, please let us know and we will work with you to meet your needs.

Skills

Communication, Consumer Protection, Customer Data Management, Customer Insights, Customer Service, Relationship Building, Stakeholder Relationship Management

Compensation

Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.

Joining our team isn’t just a job - it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.

This job posting is for a current open role within the organization.

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More about this job

Responsibilities

The Regional Service Agent is responsible for handling customer inquiries regarding insurance policies and billing both over the phone and in person. They act as a trusted advisor to promote Allstate products and maintain client loyalty through professional service.

Requirements

Candidates must have post-secondary education or equivalent experience and hold a General Insurance License (OTL) or be willing to obtain one. Proficiency in MS Office and at least one year of customer service experience are required.

Skills

Customer service
Insurance policy management
Billing inquiries
Relationship building
Communication
Attention to detail
MS Office
Problem solving
Portfolio reviews
Insurance licensing

Benefits

Flexible work arrangements
Employee discounts
Office equipment reimbursement
Student loan payment matching
Retirement savings program
Annual wellness allowance
Personal reflection day
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Customer Service
Billing
Policy Renewal
General Insurance License
OTL
MS Office
Hybrid
Telematics
Identity Protection
Client Loyalty
Relationship Building
Performance Metrics
Insurance Advisor

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