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Added 2 mins ago
FC
Group, Administration II
First Canadian Financial Group
Edmonton, AB
- Full-time
Assist the Manager, Group Administration with the conversion and transition of groups and members from current administration platform to new platform.
Added 2 mins ago
CC
Retail Shift Leader
Canna Cabana
Chestermere, AB
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 2 mins ago
T
Legal Counsel
Trulioo
Remote, Canada
- $130,000 to $150,000 CAD / year
- Full-time
- Remote
…inbound supplier agreements – rather than a narrow slice of sales paper. The agreements you negotiate shape how our products reach customers…
Added 2 mins ago
SI
Sales Associate
Staples Inc.
Sault Ste. Marie, ON
- Part-time
Drive sales in the furniture, technology and supplies areas of the store.
Added 2 mins ago
RB
Senior Relationship Manager Agriculture, Commercial Financial Services
Royal Bank of Canada
Steinbach, MB · MB · PEMBINA, Manitoba
- Full-time
…in an end-to-end industry, whose specialized approach aligns sales, products, risk policy, and market strategies to deliver solutions specific to individual needs. This is a senior role in…
Added 2 mins ago
FL
Assistant Manager
Foot Locker
Calgary, AB
- Full-time
The Assistant Manager (AM) is a key store leader who helps bring sneaker culture to life by leading with energy, ownership, and purpose. This role supports the Store Manager in driving…
Added 2 mins ago
Senior Project Manager - Wastewater Treatment Services
CDM Smith
Burnaby, BC
CDM Smith has an exciting opportunity for an experienced Senior Project Manager to join our Canada group and lead municipal drinking water, wastewater treatment, and pump station projects…
Added 2 mins ago
GD
Administration/Shipping Clerk
Gillfor Distribution
London, ON
- $48,000 to $50,000 CAD / year
- Full-time
Invoice sales orders including posting freight to the orders.
Added 17 mins ago
SS
Regional Sales Manager
Summit Search Group
Victoria, BC · Greater Victoria Metropolitan Area
- Full-time
Regional Sales Manager, Canada & Northern USA
Added 17 mins ago
SM
Scripted Production Accountant
Sphere Media
Canada
- Full-time
Reporting to the Manager, Production Finance, the Scripted Production Accountant is responsible for the financial management of scripted projects from development through final audit. The…
Added 17 mins ago
S
Territory Manager
St-Amour
Quebec, QC · Greater Quebec City Metropolitan Area
- Contract
We are seeking a Territory Manager for an international medical device company. The successful candidate will be responsible for driving sales growth, managing an assigned territory, and…
Added 17 mins ago
TH
Territory Sales Representative – B2B
The Headhunters Recruitment
Grande Prairie, AB
- Full-time
…day one. Based in the Grande Prairie area, the new Territory Sales Representative will be responsible for growing an assigned territory by bringing on new business customers and building on…
Added 17 mins ago
FM
Quality Engineer
Fresenius Medical Care
Richmond Hill, ON
- Full-time
Hybrid position requiring a minimum of 1-3 days/week in the office at the discretion of the manager.
Added 17 mins ago
GC
Site Administrator with Leasing
Greenwin Corp.
Toronto, ON
- Full-time
…residents. The Site Administrator will support the Property Manager (PM) in maintaining smooth operations and enhancing resident…
Added 17 mins ago
I
Business Development Representative
isgSearch
Toronto, ON · Greater Toronto Area, Canada
- $40,000 to $60,000 CAD / year
- Full-time
We are searching for a sales professional who lives for the thrill of the chase. If you're looking to build a long-term career in staffing sales, this is where it starts.
Added 17 mins ago
HG
Sales Associate
Hardwood Giant
Vancouver, BC
- Full-time
Role Description The Assistant Store Manager is a full-time, on-site role based in Vancouver, BC. This role supports overall store operations, including supervising team members, assisting…
Added 17 mins ago
R
Account Manager
RBGlobal
Burnaby, BC
- Full-time
Complete the sales process while building strong customer relationships
Added 17 mins ago
Enterprise Technical Account Manager
Chemelex
Edmonton, AB · Kitchener, ON · Quinte West, ON
…structured after-hours escalation and support of technical sales…
Added 17 mins ago
SmartTrace Technical Sales Manager
Chemelex
Edmonton, AB · Kitchener, ON · Quinte West, ON
Own the technical sales strategy for SmartTrace across NAM and initially support opportunities globally. Work alongside Chemelex sales representatives and channel partners to develop and…
Added 17 mins ago
ECH - Design Merchandiser
The Employee Experience Team
Vaughan, ON
…upgrade options, & displays to ensure the Design Centre maximizes sales potential. The Design Studio Merchandiser collaborates with Procurement & Design to execute product implementation &…
Added 17 mins ago
BP
Camping Outfitter
Bass Pro Shops
Calgary, AB
- Full-time
Reporting to the Group Sales Manager, a Retail Outfitter will work within a team to create a world class shopping experience by providing legendary customer service and exceptional product…
Added 17 mins ago
SI
Sales Associate
Staples Inc.
Leduc, AB
- Part-time
Drive sales in the furniture, technology and supplies areas of the store.
Added 17 mins ago
N
Optical Networks Market Insights Manager
Nokia
Ottawa, ON
- Full-time
5-8 years of experience in Business Operations, Program Management, Strategy, Sales Operations, Marketing Operations, or a related business function.
Added 17 mins ago
MC
Parking/ONE Card/Campus Store Support (Regular Part Time)
Mohawk College
ON
- Part-time
Working under the supervision of Manager, Parking, Printing and ONE Card, the incumbent will work out of the consolidated ONE Card, Parking and Campus Store location and is responsible for…
Added 32 mins ago
FF
Seasonal Associate - Famous Footwear
Famous Footwear
ON · Greater St-Catharines-Niagara Metropolitan Area
- Temporary
Must exercise independent judgment and discretion partnering with Store Sales Manager and/or Assistant Managers, as needed

Allstate

Regional Service Agent

AB, Canada
Edmonton North Agency, Canada

Hybrid

Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. · Full-time

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Job details

Pay: Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually.
Job type: Full-time
Workplace: Hybrid
Experience: Greater than 1 year customer service experience
Posting language: English
Posted: Nov 3, 2026

Original job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation: Onsite
Agency address: 15949 97 St NW, Edmonton AB T5X 0C7

Benefits to joining Allstate

Flexible Work Arrangements
Employee discounts (15% on auto and property insurance, plus many other products and services)
Good Office program (receive up to 400$ back after purchasing office equipment)
Student Loan Payment Matching Program for Government Student loans
Comprehensive Retirement Savings Program with employer matched contributions
Annual Wellness allowance to support employees with improving health and wellbeing
Personal reflection day
Tuition Reimbursement
Working within the community and giving back!

Our team is growing, and we are actively looking to hire Regional Service Agent! Reporting to the Manager, Regional Service, you will be responsible to answer service and billing inquiries over the phone and in person from customers.

The Regional Service Agent takes the “You’re in Good Hands” philosophy and makes it real – delivering on our promises to consumers every day. Our agencies are open from Monday to Friday (9am to 5 pm EST). Our standard work week for agency staff is 37.5 hours, and each employee must rotate their work schedule so that the Agency is staffed appropriately. Therefore, as a condition of employment, you will be required to work some evenings and Saturdays each month on a rotational basis with other Agency staff members.

Accountabilities:

Respond to customer inquiries about their policy in a professional manner.
Be knowledgeable of all Allstate policies and procedures in the province(s) you are licensed in.
Provide personalized service while being a Trusted Advisor with respect to insurance.
Promote Allstate features and benefits as part of ongoing portfolio reviews.
Manage policy renewal process and client inquiries to make changes to their policies.
Reply to on-line requests as required
Promote client loyalty through attention to detail and relationship building during policy renewals and updates.
Meet and exceed key performance and attendance metrics.

Qualifications:

Post-secondary education or equivalent work experience
Must have General Insurance License (OTL) or General level 1 insurance license or be willing to obtain for the province you are located in.
Greater than 1 year customer service experience
Proficient computer skills in MS Office applications.
This is a hybrid position. You must be able to commute to and from the agency and have a space conducive to working from home.

Bonus Qualifications:

Call center, face to face customer service experience and insurance experience is preferred.

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodations, please let us know and we will work with you to meet your needs.

Skills

Communication, Consumer Protection, Customer Data Management, Customer Insights, Customer Service, Relationship Building, Stakeholder Relationship Management

Compensation

Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.

Joining our team isn’t just a job - it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.

This job posting is for a current open role within the organization.

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More about this job

Responsibilities

The Regional Service Agent is responsible for handling customer inquiries regarding insurance policies and billing both over the phone and in person. They act as a trusted advisor to promote Allstate products and maintain client loyalty through professional service.

Requirements

Candidates must have post-secondary education or equivalent experience and hold a General Insurance License (OTL) or be willing to obtain one. Proficiency in MS Office and at least one year of customer service experience are required.

Skills

Customer service
Insurance policy management
Billing inquiries
Relationship building
Communication
Attention to detail
MS Office
Problem solving
Portfolio reviews
Insurance licensing

Benefits

Flexible work arrangements
Employee discounts
Office equipment reimbursement
Student loan payment matching
Retirement savings program
Annual wellness allowance
Personal reflection day
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Customer Service
Billing
Policy Renewal
General Insurance License
OTL
MS Office
Hybrid
Telematics
Identity Protection
Client Loyalty
Relationship Building
Performance Metrics
Insurance Advisor

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