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Added 1 min ago
PH
Associate, Records and Benefits
Provincial Health Services Authority
Burnaby, BC
- Full-time
Reporting to the Team Lead, Employee Records and Benefits, the Employee Records and Benefits Associate is responsible for administering all benefits programs, and collecting and…
Added 1 hour ago
RC
Financial Planning and Analysis Manager
Randstad Canada
Pickering, ON
- $40 to $50 CAD / hour
- Contract
Lead the annual budgeting, rolling forecasts, and 3-statement financial modeling.
Added 1 hour ago
CO
Strategic Management Lead
City of Edmonton
AB · Edmonton, AB
- Full-time
At the City of Edmonton a Strategic Management Lead is a key driver of change, helping to shape the future of Edmonton. You will serve as a trusted advisor to senior leadership, developing…
Added 1 hour ago
GO
Senior Energy Advisor
Government of Yukon
Whitehorse, YT
- Full-time
…reliability and dependability of the territory’s energy systems. We lead the development of energy policies that support the long-term economic, environmental, and social sustainability of…
Added 2 hours ago
TM
Manager Admin & Operations
Toronto Metropolitan University
Toronto, ON
- Full-time
…marketing and communications and visitor experience. They will lead the coordination of events and public programming, support accessibility,health and safety initiatives, and cultivate a…
Added 2 hours ago
TO
Psychology 4
The Ottawa Hospital
Ottawa, ON
- Full-time
Demonstrated ability to supervise/lead/coach/mentor;
Added 2 hours ago
NR
Children’s Services Program Supervisor
Niagara Region
ON · Niagara, ON
- Contract
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NR
Finance Education & Communication Advisor
Niagara Region
ON · Niagara, ON
- Full-time
Demonstrated project management experience with the ability to take initiative and lead projects. Project Management certification is preferred.
Added 3 hours ago
J
Commercial Lines Team Lead
JobsMedia.io
Toronto, ON
- Full-time
We’re currently seeking a Commercial Team Lead in Toronto. This is a hands-on leadership role designed for someone who thrives on mentoring others while staying close to the business.
Added 3 hours ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Added 3 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
Lead the development of dashboards, operational reporting, and decision-support tools
Added 3 hours ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
The Director will lead organizational change and influence leaders at all levels of the organization to embed safety, risk management, prevention, and employee well-being into strategic and…
Added 5 hours ago
SA
Assistant Restaurant Manager
SSP America
Richmond, BC
- Full-time
Lead Front of House and service execution, ensuring strong floor presence and guest engagement
Added 5 hours ago
SA
Assistant Restaurant Manager
SSP America
Richmond, BC
- Full-time
Lead Front of House and service execution, ensuring strong floor presence and guest engagement
Added 5 hours ago
Strategic Management Lead
City of Edmonton
AB
At the City of Edmonton a Strategic Management Lead is a key driver of change, helping to shape the future of Edmonton. You will serve as a trusted advisor to senior leadership, developing…
Added 5 hours ago
A
Geotechnical Lead
AECOM
Saskatoon, SK
- $100,000 to $135,000 CAD / year
- Full-time
AECOM Canada ULC is actively seeking a Geotechnical Lead who will be responsible for developing and leading a group of geotechnical engineers and technicians/technologists in Saskatoon, SK.
Added 6 hours ago
A
Associate Portfolio Manager, Global Fundamental
AIMCo
Calgary, AB
- Full-time
Ability to balance multiple priorities, work independently, lead projects and thrive in a high-performance team environment.
Added 6 hours ago
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Kitchener, ON In-Person Hiring Event - The North West Company (November 27, 2026)
Northern/NorthMart
Kitchener, ON
- Full-time
…Company is hiring Store Managers and Department Managers to lead our teams in remote communities across Northern…
Added 6 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
Do you have experience in a lead generation and/or social media? Do you enjoy setting up potential leads for sales? Are you looking for opportunity to make commission AND enjoy a…
Added 6 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
Do you have experience in a lead generation and/or social media? Do you enjoy setting up potential leads for sales? Are you looking for opportunity to make commission AND enjoy a…
Added 6 hours ago
NY
Clinical Extern Educator, Professional Practice, FTT (J1026-0622)
North York General Hospital
Toronto, ON
- Temporary
Lead clinical nurse extern and IEN learner onboarding, ongoing education, and practice development within the defined scopes of practice of each role.
Added 6 hours ago
NY
Registered Nurse (RN) - Seniors Health Centre, FT (J1026-0645)
North York General Hospital
Toronto, ON
- Full-time
…resident’s health. At the nursing care unit level, you will take the lead in providing direction and guidance to the staff of the Nursing Department assigned to the nursing care unit. You…
Added 6 hours ago
LC
Senior Analyst, Loss Prevention Analytics
Loblaw Companies Limited
Brampton, ON
- Full-time
Lead the development and enhancement of recurring and ad hoc reporting, dashboards and analytical solutions.
Added 6 hours ago
UO
Associate Vice-President, International Research
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
7. In collaboration with the Vice-Provost International, lead the organization of high-profile international events, visits by international delegations, and missions abroad to showcase the…
Added 6 hours ago
UO
Lead Coordinator, Academic Affairs
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time

Allstate

Regional Service Agent - Boutique

Markham, ON, Canada

Hybrid

Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. · Full-time

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Job details

Pay: Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually.
Job type: Full-time
Workplace: Hybrid
Experience: Greater than 1 year customer service experience
Posting language: English
Posted: Oct 28, 2026

Original job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Customer Service Senior Associate handles basic to complex telephone/email/chat/fax inquiries from internal and external customers in an efficient, professional, and accurate manner. This individual provides customers with product knowledge and resolves customers concerns. This individual utilizes functional expertise and knowledge of the business to support, develop and lead new initiatives, and maximize growth and profitability of the business.

Who is Allstate:

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation: Onsite
Agency Address: 4997 Highway 7 East, Unit 9 Markham, ON L3R 1N1

Benefits to joining Allstate

Flexible Work Arrangements
Employee discounts (15% on auto and property insurance, plus many other products and services)
Good Office program (receive up to 400$ back after purchasing office equipment)
Student Loan Payment Matching Program for Government Student loans
Comprehensive Retirement Savings Program with employer matched contributions
Annual Wellness allowance to support employees with improving health and wellbeing
Personal reflection day
Tuition Reimbursement
Working within the community and giving back!

Our team is growing, and we are actively looking to hire Regional Service Agent! Reporting to the Sales Market Leader, you will be responsible to answer service and billing inquiries over the phone and in person from customers.

The Regional Service Agent takes the “You’re in Good Hands” philosophy and makes it real – delivering on our promises to consumers every day. Our agencies are open from Monday to Friday (9am to 5 pm EST). Our standard work week for agency staff is 37.5 hours, and each employee must rotate their work schedule so that the Agency is staffed appropriately. Therefore, as a condition of employment, you will be required to work some evenings and Saturdays each month on a rotational basis with other Agency staff members.

Accountabilities:

Respond to customer inquiries about their policy in a professional manner.
Be knowledgeable of all Allstate policies and procedures in the province(s) you are licensed in.
Provide personalized service while being a Trusted Advisor with respect to insurance.
Promote Allstate features and benefits as part of ongoing portfolio reviews.
Manage policy renewal process and client inquiries to make changes to their policies.
Reply to on-line requests as required
Promote client loyalty through attention to detail and relationship building during policy renewals and updates.
Meet and exceed key performance and attendance metrics.

Qualifications:

Post-secondary education or equivalent work experience
Speaking Cantonese/Mandarin would be an asset
Must have General Insurance License (OTL) or General level 1 insurance license or be willing to obtain for the province you are located in.
Greater than 1 year customer service experience
Proficient computer skills in MS Office applications.
This is a hybrid position. You must be able to commute to and from the agency and have a space conducive to working from home.

Bonus Qualifications:

Call center, face to face customer service experience and insurance experience is preferred.

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodations, please let us know and we will work with you to meet your needs.

Skills

Consumer Protection, Customer Data Management, Customer Insights, Relationship Building, Stakeholder Relationship Management

Compensation

Compensation

Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.

Joining our team isn’t just a job - it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.

This job posting is for a current open role within the organization.

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More about this job

Responsibilities

The Regional Service Agent is responsible for handling customer service and billing inquiries via phone and in-person interactions. They act as a trusted advisor by providing product knowledge, managing policy renewals, and promoting Allstate features to ensure client loyalty.

Requirements

Candidates must have post-secondary education or equivalent experience and hold or be willing to obtain a General Insurance License (OTL). Proficiency in MS Office and at least one year of customer service experience is required, with Cantonese or Mandarin language skills considered an asset.

Skills

Customer service
Insurance policy management
Billing inquiries
Relationship building
Communication
Problem solving
Computer proficiency
MS Office
Attention to detail
Portfolio reviews

Benefits

Flexible work arrangements
Employee discounts
Good office program
Student loan payment matching program
Annual wellness allowance
Personal reflection day
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Customer Service
Billing
Policy Renewal
General Insurance License
OTL
MS Office
Hybrid
Sales
Relationship Building
Portfolio Management
Client Loyalty
Communication
Insurance Advisor
Auto Insurance
Home Insurance

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