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Added 5 mins ago
FM
Senior Auditor – Owner Managed Businesses
Forvis Mazars, Canada
Gatineau, QC
- Full-time
…delivering audit and assurance engagements for a diverse and engaged client base. You’ll lead teams in the field, contribute to special mandates with real impact, and work closely with…
Added 5 mins ago
SH
Physiotherapist - Transitions
SE Health
Richmond Hill, ON
- Part-time
…change in home and community care by providing care in a truly client-centered approach. You are excited about working in an environment that puts the care team in the driving seat, being…
Added 5 mins ago
SH
Personal Support Worker
SE Health
Toronto, ON · North York, ON
- Full-time
…change in home and community care by providing care in a truly client-centered approach. You are excited about working in an environment that puts the care team in the driving seat; being…
Added 5 mins ago
DG
Sales Reception/Greeter
Dilawri Group of Companies
Vancouver, BC
- Full-time
…Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities. Through the , we are also committed to making a meaningful impact in…
Added 5 mins ago
SH
Transitions Care Lead
SE Health
ON · Halton, ON
- Full-time
As the Transitions Care Lead You will provide exemplary leadership and care flow management between the hospital partners and community care teams while ensuring excellence in the provision…
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SH
Personal Support Worker
SE Health
Brockville, ON
- Full-time
…change in home and community care by providing care in a truly client-centered approach. You are excited about working in an environment that puts the care team in the driving seat; being…
Added 5 mins ago
ZA
Intermediate Architect
Zeidler Architecture
Vancouver, BC
- Full-time
Proven experience managing projects with direct client engagement and coordination.
Added 5 mins ago
C
Building Operator
CBRE
Vancouver, BC
- Full-time
…capabilities and achieves environmental conditions prescribed by…
Added 5 mins ago
T
Associate Vice President, Agentic Software Development
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 5 mins ago
UO
Lead, Program Partnerships & Projects, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Full-time
Continuing Education is currently seeking a Full-time Regular Lead, Program Partnerships & Projects.
Added 5 mins ago
SH
Registered Nurse
SE Health
Richmond Hill, ON
- Full-time
…change in home and community care by providing care in a truly client-centered approach. You are excited about working in an environment that puts the care team in the driving seat; being…
Added 5 mins ago
NC
Security Operations Center (SOC) Analyst
Northern Computer Inc
Edmonton, AB
- Full-time
Experienced MSP NOC/SOC professional: 3+ years of experience working in a NOC, SOC, or closely related security operations role within a managed service provider environment, with…
Added 5 mins ago
Manager, Office Services & Facilities
Miller Thomson
Toronto, ON
The position requires a confident self-starter with the desire to promote a client-first focused culture. Proven ability to effectively lead a team of 20+ employees. Client focused and…
Added 5 mins ago
Sales Manager
Northland Properties
Vancouver, BC
Analyze market trends, competitor activity, and client needs to identify profitable opportunities.
Added 21 mins ago
WI
Early Talent Specialist
WSP in Canada
Laval, QC
- Full-time
…combine hands-on recruiting with campus programming and build an experience that helps great early career talent see a future with…
Added 21 mins ago
WI
Early Talent Specialist
WSP in Canada
Montreal, QC
- Full-time
…combine hands-on recruiting with campus programming and build an experience that helps great early career talent see a future with…
Added 21 mins ago
WI
Early Talent Specialist
WSP in Canada
Toronto, ON
- Full-time
…combine hands-on recruiting with campus programming and build an experience that helps great early career talent see a future with…
Added 21 mins ago
WI
Early Talent Specialist
WSP in Canada
Markham, ON
- Full-time
…combine hands-on recruiting with campus programming and build an experience that helps great early career talent see a future with…
Added 36 mins ago
R
IT - Specialty Developer - Senior
Raise
Toronto, ON
- Full-time
Strong hands-on experience with Azure DevOps and GitHub Enterprise
Added 36 mins ago
R
Technical Project Manager
Raise
Oakville, ON
- Full-time
Lead client-facing enterprise software implementation projects from initiation through design, configuration, testing, deployment, and closeout.
Added 36 mins ago
R
Software Developer
Raise
Calgary, AB
- Full-time
Raise is currently hiring a Software Developer on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.…
Added 36 mins ago
R
Cybersecurity Governance & Policy Specialist
Raise
Vancouver, BC
- Full-time
Pay Rate: $66.37/hour, depending on experience
Added 36 mins ago
B
Talent Acquisition Advisor
BRP
Valcourt, QC
- Full-time
Proactively share key market intelligence to Client Groups and HR Business Partners and develop and execute tailored recruitment strategies. (we are expecting you to be true partners of the…
Added 36 mins ago
B
Talent Acquisition Advisor
BRP
Sherbrooke, QC
- Full-time
Proactively share key market intelligence to Client Groups and HR Business Partners and develop and execute tailored recruitment strategies. (we are expecting you to be true partners of the…
Added 36 mins ago
A
Software Developer
Actalent
Toronto, ON
- $24 to $33 CAD / hour
- Contract
As a Software Developer, you will lead the design and delivery of software services and website stacks that involve engaging creatives, cross-screen placements, targeting, optimization,…

Allstate

Regional Service Agent - Boutique

Markham, ON, Canada

Hybrid

Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. · Full-time

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Job details

Pay: Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually.
Job type: Full-time
Workplace: Hybrid
Experience: Greater than 1 year customer service experience
Posting language: English
Posted: Oct 28, 2026

Original job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Customer Service Senior Associate handles basic to complex telephone/email/chat/fax inquiries from internal and external customers in an efficient, professional, and accurate manner. This individual provides customers with product knowledge and resolves customers concerns. This individual utilizes functional expertise and knowledge of the business to support, develop and lead new initiatives, and maximize growth and profitability of the business.

Who is Allstate:

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation: Onsite
Agency Address: 4997 Highway 7 East, Unit 9 Markham, ON L3R 1N1

Benefits to joining Allstate

Flexible Work Arrangements
Employee discounts (15% on auto and property insurance, plus many other products and services)
Good Office program (receive up to 400$ back after purchasing office equipment)
Student Loan Payment Matching Program for Government Student loans
Comprehensive Retirement Savings Program with employer matched contributions
Annual Wellness allowance to support employees with improving health and wellbeing
Personal reflection day
Tuition Reimbursement
Working within the community and giving back!

Our team is growing, and we are actively looking to hire Regional Service Agent! Reporting to the Sales Market Leader, you will be responsible to answer service and billing inquiries over the phone and in person from customers.

The Regional Service Agent takes the “You’re in Good Hands” philosophy and makes it real – delivering on our promises to consumers every day. Our agencies are open from Monday to Friday (9am to 5 pm EST). Our standard work week for agency staff is 37.5 hours, and each employee must rotate their work schedule so that the Agency is staffed appropriately. Therefore, as a condition of employment, you will be required to work some evenings and Saturdays each month on a rotational basis with other Agency staff members.

Accountabilities:

Respond to customer inquiries about their policy in a professional manner.
Be knowledgeable of all Allstate policies and procedures in the province(s) you are licensed in.
Provide personalized service while being a Trusted Advisor with respect to insurance.
Promote Allstate features and benefits as part of ongoing portfolio reviews.
Manage policy renewal process and client inquiries to make changes to their policies.
Reply to on-line requests as required
Promote client loyalty through attention to detail and relationship building during policy renewals and updates.
Meet and exceed key performance and attendance metrics.

Qualifications:

Post-secondary education or equivalent work experience
Speaking Cantonese/Mandarin would be an asset
Must have General Insurance License (OTL) or General level 1 insurance license or be willing to obtain for the province you are located in.
Greater than 1 year customer service experience
Proficient computer skills in MS Office applications.
This is a hybrid position. You must be able to commute to and from the agency and have a space conducive to working from home.

Bonus Qualifications:

Call center, face to face customer service experience and insurance experience is preferred.

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodations, please let us know and we will work with you to meet your needs.

Skills

Consumer Protection, Customer Data Management, Customer Insights, Relationship Building, Stakeholder Relationship Management

Compensation

Compensation

Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.

Joining our team isn’t just a job - it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.

This job posting is for a current open role within the organization.

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More about this job

Responsibilities

The Regional Service Agent is responsible for handling customer service and billing inquiries via phone and in-person interactions. They act as a trusted advisor by providing product knowledge, managing policy renewals, and promoting Allstate features to ensure client loyalty.

Requirements

Candidates must have post-secondary education or equivalent experience and hold or be willing to obtain a General Insurance License (OTL). Proficiency in MS Office and at least one year of customer service experience is required, with Cantonese or Mandarin language skills considered an asset.

Skills

Customer service
Insurance policy management
Billing inquiries
Relationship building
Communication
Problem solving
Computer proficiency
MS Office
Attention to detail
Portfolio reviews

Benefits

Flexible work arrangements
Employee discounts
Good office program
Student loan payment matching program
Annual wellness allowance
Personal reflection day
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Customer Service
Billing
Policy Renewal
General Insurance License
OTL
MS Office
Hybrid
Sales
Relationship Building
Portfolio Management
Client Loyalty
Communication
Insurance Advisor
Auto Insurance
Home Insurance

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