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Added 5 mins ago
AG
Spécialiste en acquisition de talents
Adelphi Group
Montreal, QC
- Full-time
Do you have a gift for spotting the right talent at the right time? Are you passionate about recruitment and do you love seeing great connections turn into great teams?
Added 5 mins ago
CI
Manager, Sales Governance and Operations
Calian in Space & Technology
Ottawa, ON
- Full-time
Act as a trusted resource and advisor on procurement, governance, compliance, operational effectiveness, and process improvement.
Added 20 mins ago
D
Senior Advisor, Business strategies
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
As a senior business strategy advisor, you help develop plans and business intelligence; monitor business plans and performance; set targets; identify opportunities to improve service…
Added 20 mins ago
Finance Strategic Business Advisor
University of Saskatchewan
Saskatoon, SK
As a Finance Strategic Business Advisor (SBA), we partner with colleges and units across campus to support strategic finance initiatives focused on the University Plan 2025 in being the…
Added 20 mins ago
FG
Laline - Seasonal Sales Associate (Seasonal Beauty Advisor) - Scarborough Town Centre
Fox Group Canada Inc.
Toronto, ON · Scarborough, Ontario
- Part-time
As a Seasonal Beauty Advisor / Seasonal Sales Associate, you will join our team during one of the busiest and most exciting times of the year. Reporting to the Store Manager, you will…
Added 35 mins ago
R
Banking Advisor
RBC
Moose Jaw, SK
- Full-time
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Added 35 mins ago
R
Senior Will and Estate Advisor
RBC
Halifax, NS
- Full-time
As an RBC Royal Trust professional, the Senior Will and Estate Advisor is responsible for the acquisition of new wills and powers of attorney/mandates appointing Royal Trust in a fiduciary…
Added 35 mins ago
R
Investment Funds Advisor Assistant
RBC
Vancouver, BC
- Full-time
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Added 50 mins ago
D
Senior Advisor, Full-Scope Cross-Sector Intrusion Testing
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
The Attack Simulation Offensive Security Department is looking for a senior advisor to join the full-scope Cross-Sector Intrusion Testing Team. This team simulates scenarios involving…
Added 50 mins ago
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Financial Advisor CIRO-ID
CIBC
London, ON
- Full-time
We use artificial intelligence tools during the recruitment process. Our goal for the application process i
Added 50 mins ago
B
SENIOR BUSINESS ADVISOR - TECHNOLOGY AND OPERATIONS
BDC
Montreal, QC
- Full-time
While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.
Added 50 mins ago
Human Resources Advisor
Domtar Products
Skookumchuck, BC
Reporting to the Human Resources Manager, the Human Resources Advisor is responsible for providing HR support to assigned departments. Duties include maintaining accurate and up to date HR…
Added 50 mins ago
Financial Advisor - Bloorcourt Village (37.5 hours/week)
Scotiabank
Toronto, ON
…documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click…
Added 50 mins ago
IF
Senior Legal Counsel, Compliance (Temporary position – 18 to 24 months)
Intact FC
Toronto, ON · Montreal, QC
- Full-time
Act as a strategic advisor and collaborate closely with stakeholders across Canadian lines of business, including Claims, Underwriting, Brokers, Cyber and Technology, and Risk Management.
Added 50 mins ago
Bilingual Talent Acquisition Advisor (12 Month Contract)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON · Montreal, QC
As a Bilingual Talent Acquisition Advisor, you’ll manage a high-volume portfolio and work closely with hiring leaders to attract, engage and hire great talent. From developing recruitment…
Added 50 mins ago
ED
Senior Advisor, IT Financial Management - EN 956
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $96,557 to $128,743 CAD / year
- Full-time
- Remote
Position: Senior Advisor, IT Financial Management
Added 1 hour ago
W
Senior Regional Business Administration Manager
Wellington-Altus
Toronto, ON
- Full-time
Partner with the Transitions team to support the transition of new Investment Advisor teams, specifically working with team assistants and administrative staff.
Added 1 hour ago
HG
H&M Sales Advisor
H&M Group
Vancouver, BC
- Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…
Added 1 hour ago
ED
Senior Advisor, IT Financial Management - EN 956
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $96,557 to $128,743 CAD / year
- Full-time
Position: Senior Advisor, IT Financial Management
Added 1 hour ago
H
H&M Sales Advisor
H&M
Vancouver, BC
- Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…
Added 1 hour ago
DP
Talent Acquisition Specialist, Ontario Wood Products
Domtar Products
Thunder Bay, ON
- $65,000 to $78,000 CAD / year
Reporting to the Regional Human Resources team, you will serve as a trusted recruitment advisor and talent acquisition expert, helping our operations build strong, capable, and engaged…
Added 1 hour ago
Financial Advisor - King & University, Toronto
Scotiabank
Toronto, ON
…documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click…
Added 1 hour ago
A
Regional Service Agent - Boutique
Allstate
Markham, ON
- Full-time
Provide personalized service while being a Trusted Advisor with respect to insurance.
Added 1 hour ago
MK
MK Edmonton Premium - Seasonal Sales Assistant
Michael Kors
AB · Edmonton
- Part-time
Act as a fashion advisor while demonstrating product knowledge
Added 1 hour ago
B
Lead, Client Services - Bilingual (Hybrid)
Broadridge
Toronto, ON
- Full-time
Experience building client relationships and acting as a business partner and trusted advisor.

Allstate

Regional Service Agent - Boutique

Markham, ON, Canada

Hybrid

Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. · Full-time

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Job details

Pay: Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually.
Job type: Full-time
Workplace: Hybrid
Experience: Greater than 1 year customer service experience
Posting language: English
Posted: Oct 28, 2026

Original job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Customer Service Senior Associate handles basic to complex telephone/email/chat/fax inquiries from internal and external customers in an efficient, professional, and accurate manner. This individual provides customers with product knowledge and resolves customers concerns. This individual utilizes functional expertise and knowledge of the business to support, develop and lead new initiatives, and maximize growth and profitability of the business.

Who is Allstate:

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation: Onsite
Agency Address: 4997 Highway 7 East, Unit 9 Markham, ON L3R 1N1

Benefits to joining Allstate

Flexible Work Arrangements
Employee discounts (15% on auto and property insurance, plus many other products and services)
Good Office program (receive up to 400$ back after purchasing office equipment)
Student Loan Payment Matching Program for Government Student loans
Comprehensive Retirement Savings Program with employer matched contributions
Annual Wellness allowance to support employees with improving health and wellbeing
Personal reflection day
Tuition Reimbursement
Working within the community and giving back!

Our team is growing, and we are actively looking to hire Regional Service Agent! Reporting to the Sales Market Leader, you will be responsible to answer service and billing inquiries over the phone and in person from customers.

The Regional Service Agent takes the “You’re in Good Hands” philosophy and makes it real – delivering on our promises to consumers every day. Our agencies are open from Monday to Friday (9am to 5 pm EST). Our standard work week for agency staff is 37.5 hours, and each employee must rotate their work schedule so that the Agency is staffed appropriately. Therefore, as a condition of employment, you will be required to work some evenings and Saturdays each month on a rotational basis with other Agency staff members.

Accountabilities:

Respond to customer inquiries about their policy in a professional manner.
Be knowledgeable of all Allstate policies and procedures in the province(s) you are licensed in.
Provide personalized service while being a Trusted Advisor with respect to insurance.
Promote Allstate features and benefits as part of ongoing portfolio reviews.
Manage policy renewal process and client inquiries to make changes to their policies.
Reply to on-line requests as required
Promote client loyalty through attention to detail and relationship building during policy renewals and updates.
Meet and exceed key performance and attendance metrics.

Qualifications:

Post-secondary education or equivalent work experience
Speaking Cantonese/Mandarin would be an asset
Must have General Insurance License (OTL) or General level 1 insurance license or be willing to obtain for the province you are located in.
Greater than 1 year customer service experience
Proficient computer skills in MS Office applications.
This is a hybrid position. You must be able to commute to and from the agency and have a space conducive to working from home.

Bonus Qualifications:

Call center, face to face customer service experience and insurance experience is preferred.

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodations, please let us know and we will work with you to meet your needs.

Skills

Consumer Protection, Customer Data Management, Customer Insights, Relationship Building, Stakeholder Relationship Management

Compensation

Compensation

Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.

Joining our team isn’t just a job - it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.

This job posting is for a current open role within the organization.

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More about this job

Responsibilities

The Regional Service Agent is responsible for handling customer service and billing inquiries via phone and in-person interactions. They act as a trusted advisor by providing product knowledge, managing policy renewals, and promoting Allstate features to ensure client loyalty.

Requirements

Candidates must have post-secondary education or equivalent experience and hold or be willing to obtain a General Insurance License (OTL). Proficiency in MS Office and at least one year of customer service experience is required, with Cantonese or Mandarin language skills considered an asset.

Skills

Customer service
Insurance policy management
Billing inquiries
Relationship building
Communication
Problem solving
Computer proficiency
MS Office
Attention to detail
Portfolio reviews

Benefits

Flexible work arrangements
Employee discounts
Good office program
Student loan payment matching program
Annual wellness allowance
Personal reflection day
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Customer Service
Billing
Policy Renewal
General Insurance License
OTL
MS Office
Hybrid
Sales
Relationship Building
Portfolio Management
Client Loyalty
Communication
Insurance Advisor
Auto Insurance
Home Insurance

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