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Added 13 mins ago
WP
Sales Advisor - West 4th Ave
Warby Parker
Vancouver, BC
- Part-time
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles…
Added 13 mins ago
SHIFT LEADER - ORFUS OUTLET
Kitchen Stuff Plus
Toronto, ON
Manage and delegate tasks to Associates and provide support to drive productivity and achieve service and sales goals
Added 13 mins ago
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Regional Operations Manager - GTA
Foodtastic
ON · Missisauga, Ontario
- Full-time
including sales, performance, guest experience scores, Food Safety and Associate engagement.
Added 13 mins ago
BD
24-sales associate | Part time
Bain Dépôt
Edmonton, AB
- Part-time
We are currently looking for a part time - Sales Associate to join the team at our Edmonton store.
Added 13 mins ago
FG
MANGO - Seasonal Sales Associate - Mapleview Mall
Fox Group Canada Inc.
Burlington, ON
- Part-time
We are looking for a Seasonal Sales Associate who must be an exceptional team player who can motive, inspire, and work together with the store team
Added 13 mins ago
FG
Laline - Seasonal Sales Associate (Seasonal Beauty Advisor) - Scarborough Town Centre
Fox Group Canada Inc.
Toronto, ON · Scarborough, Ontario
- Part-time
As a Seasonal Beauty Advisor / Seasonal Sales Associate, you will join our team during one of the busiest and most exciting times of the year. Reporting to the Store Manager, you will…
Added 13 mins ago
BV
SEASONAL ASSOCIATE
Bikini Village
Burlington, ON
- Full-time
Performance bonuses (in-store sales or management position);
Added 13 mins ago
TT
GTM (Go-To-Market) Partner
Tundra Technical Solutions
Toronto, ON
- $50,000 to $65,000 CAD / year
- Full-time
Continued Professional Development – tailored GTM and Leadership development courses to support your career growth here at Tundra.
Added 13 mins ago
BV
SALES ASSOCIATE
Bikini Village
Burnaby, BC
- Full-time
Performance bonuses (in-store sales or management position);
Added 13 mins ago
A
Sales Associate
Ardene
Charlottetown, PE
- $17 CAD / hour
- Part-time
The Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 28 mins ago
R
Nike - Seasonal Athlete (Seasonal Sales Associate) - Rideau
Retailors
Ottawa, ON
- Part-time
As our Nike Store Seasonal Athlete (Store Associate) your mission will be to deliver a premium consumer experience by demonstrating the expertise to navigate through individual customer…
Added 28 mins ago
P
Part Time Core Sales Associate
Pandora
Laval, QC
- $17 to $21.25 CAD / hour
- Part-time
The Part-Time Core Sales Associate will be the ultimate Pandora Fan. You will be responsible for delivering a world-class experience, surpassing sales goals, and continually finding…
Added 28 mins ago
SI
Sales Associate
Staples Inc.
Thornhill, ON
- Part-time
Drive sales in the furniture, technology and supplies areas of the store.
Added 28 mins ago
SI
Retail Operations Supervisor
Staples Inc.
Kamloops, BC
- Full-time
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and…
Added 43 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · North York Thrift Store
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 43 mins ago
C
Client Engagement Associate, 15h/week - Sherbrooke
CIBC
Sherbrooke, QC
- Part-time
…leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support -…
Added 43 mins ago
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Financial Advisor CIRO-ID
CIBC
London, ON
- Full-time
Business development - Deeply understand your local market and potential client base to create a comprehensive sales plan that will convert leads into new clients. Use your strong…
Added 43 mins ago
C
Client Engagement Associate, 33h/week - Lennoxville
CIBC
Sherbrooke, QC · Lennoxville
- Part-time
…leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support -…
Added 43 mins ago
PT SALES ASSOCIATE - CALL IT SPRING - WEST EDMONTON MALL
The Aldo Group Inc / Le Groupe Aldo Inc.
Edmonton, AB
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 43 mins ago
Associate, Scotia Financial Planning - Toronto East
Scotiabank
Toronto, ON
As an Associate with Scotia Financial Planning, you will embark on a rewarding career journey designed to accelerate your development as a financial services professional. Working alongside…
Added 43 mins ago
TT
Retail Store Associate Temporary Part time Winners/Homesense - Argentia
The TJX Companies, Inc.
Mississauga, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 43 mins ago
P
Part Time Core Sales Associate
Pandora
Laval, QC
- Part-time
The Part-Time Core Sales Associate will be the ultimate Pandora Fan. You will be responsible for delivering a world-class experience, surpassing sales goals, and continually finding…
Added 43 mins ago
T
Sales Associate
Tilley
Halton Hills, ON
- $17 to $18 CAD / hour
- Part-time
Sales Associates are responsible for driving store sales and creating an outstanding customer experience for our guests. Our associates are dynamic individuals who are not only interested…
Added 58 mins ago
Retail Sales & Delivery Associate
Fire & Flower Inc.
London, ON
The Retail Sales & Delivery Associate plays a dual role in delivering a consistent and elevated guest experience across both the retail floor and scheduled deliveries. This position is…
Added 1 hour ago
FG
MANGO - Assistant Store Manager/Assistant(e) gérant(e) de magasin - St Bruno
Fox Group Canada Inc.
Saint-Bruno-de-Montarville, QC · Saint-Bruno-de-Montarvill, Quebec
- Full-time
Maximize sales potential by coaching associates behaviors on the sales floor and in the back room

Allstate

Regional Service Agent - Boutique

Markham, ON, Canada

Hybrid

Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. · Full-time

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Job details

Pay: Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually.
Job type: Full-time
Workplace: Hybrid
Experience: Greater than 1 year customer service experience
Posting language: English
Posted: Oct 28, 2026

Original job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Customer Service Senior Associate handles basic to complex telephone/email/chat/fax inquiries from internal and external customers in an efficient, professional, and accurate manner. This individual provides customers with product knowledge and resolves customers concerns. This individual utilizes functional expertise and knowledge of the business to support, develop and lead new initiatives, and maximize growth and profitability of the business.

Who is Allstate:

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation: Onsite
Agency Address: 4997 Highway 7 East, Unit 9 Markham, ON L3R 1N1

Benefits to joining Allstate

Flexible Work Arrangements
Employee discounts (15% on auto and property insurance, plus many other products and services)
Good Office program (receive up to 400$ back after purchasing office equipment)
Student Loan Payment Matching Program for Government Student loans
Comprehensive Retirement Savings Program with employer matched contributions
Annual Wellness allowance to support employees with improving health and wellbeing
Personal reflection day
Tuition Reimbursement
Working within the community and giving back!

Our team is growing, and we are actively looking to hire Regional Service Agent! Reporting to the Sales Market Leader, you will be responsible to answer service and billing inquiries over the phone and in person from customers.

The Regional Service Agent takes the “You’re in Good Hands” philosophy and makes it real – delivering on our promises to consumers every day. Our agencies are open from Monday to Friday (9am to 5 pm EST). Our standard work week for agency staff is 37.5 hours, and each employee must rotate their work schedule so that the Agency is staffed appropriately. Therefore, as a condition of employment, you will be required to work some evenings and Saturdays each month on a rotational basis with other Agency staff members.

Accountabilities:

Respond to customer inquiries about their policy in a professional manner.
Be knowledgeable of all Allstate policies and procedures in the province(s) you are licensed in.
Provide personalized service while being a Trusted Advisor with respect to insurance.
Promote Allstate features and benefits as part of ongoing portfolio reviews.
Manage policy renewal process and client inquiries to make changes to their policies.
Reply to on-line requests as required
Promote client loyalty through attention to detail and relationship building during policy renewals and updates.
Meet and exceed key performance and attendance metrics.

Qualifications:

Post-secondary education or equivalent work experience
Speaking Cantonese/Mandarin would be an asset
Must have General Insurance License (OTL) or General level 1 insurance license or be willing to obtain for the province you are located in.
Greater than 1 year customer service experience
Proficient computer skills in MS Office applications.
This is a hybrid position. You must be able to commute to and from the agency and have a space conducive to working from home.

Bonus Qualifications:

Call center, face to face customer service experience and insurance experience is preferred.

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodations, please let us know and we will work with you to meet your needs.

Skills

Consumer Protection, Customer Data Management, Customer Insights, Relationship Building, Stakeholder Relationship Management

Compensation

Compensation

Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.

Joining our team isn’t just a job - it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.

This job posting is for a current open role within the organization.

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More about this job

Responsibilities

The Regional Service Agent is responsible for handling customer service and billing inquiries via phone and in-person interactions. They act as a trusted advisor by providing product knowledge, managing policy renewals, and promoting Allstate features to ensure client loyalty.

Requirements

Candidates must have post-secondary education or equivalent experience and hold or be willing to obtain a General Insurance License (OTL). Proficiency in MS Office and at least one year of customer service experience is required, with Cantonese or Mandarin language skills considered an asset.

Skills

Customer service
Insurance policy management
Billing inquiries
Relationship building
Communication
Problem solving
Computer proficiency
MS Office
Attention to detail
Portfolio reviews

Benefits

Flexible work arrangements
Employee discounts
Good office program
Student loan payment matching program
Annual wellness allowance
Personal reflection day
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Customer Service
Billing
Policy Renewal
General Insurance License
OTL
MS Office
Hybrid
Sales
Relationship Building
Portfolio Management
Client Loyalty
Communication
Insurance Advisor
Auto Insurance
Home Insurance

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