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ALPHA HOUSE

Beltline Outreach Worker 4pm to Midnight

Calgary, AB, T2G 1G4, Canada

Pay: $24.95 per hour (plus $2 night shift premium for hours worked between 11pm and 7am) · Full-time

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Job details

Pay: Pay: $24.95 per hour (plus $2 night shift premium for hours worked between 11pm and 7am)
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Advertisement: Beltline Outreach Worker

Job Type: Permanent-Full-Time (Monday to Friday, 4pm To Midnight)

Pay: $24.95 per hour (plus $2 night shift premium for hours worked between 11pm and 7am)

About the Role:

Alpha House's Beltline Outreach program is comprised of two teams that work with individuals with addiction issues and are experiencing mental health and homelessness in the Beltline area, and the Sheldon Chumir. The Beltline teams work in conjunction with our shelter team to provide care for vulnerable populations. We have several dedicated partnerships with CPS, EMS, Calgary Bylaw, and Calgary Transit, and provide an alternative response to public intoxication, alongside working in crisis situations with a wide range of social services and community partners. This position will entail driving, walking, lifting, actively engaging with community members and local businesses, providing transportation to safe locations, and advocating on behalf of vulnerable individuals. Outreach staff assist individuals in a variety of ways, therefore, independent thinking and decision-making are vital. Being persistent, empathetic, and personable is vital for this role.

Providing respectful, non-judgmental, empathetic support to clients
Conduct sweeps and engage with clients in encampments and hidden areas
Use sound judgment to assist clients, especially in harsh conditions
Advocate for clients and collaborate with partner agencies
Drive agency vans and transport clients when needed
Respond to crises and distress situations on-site
Complete housing assessments (e.g., NSQs)
Maintain ethical, professional conduct with all stakeholders
Provide client-centered support services tailored to individual needs
Represent Alpha House positively with the public and partners
Facilitate educational sessions and liaise with community partners
Perform administrative duties (case notes, reports, stats)
Collaborate as part of a supportive team and assist with onboarding new staff
Follow Alpha House policies, procedures, and legal standards, including confidentiality

About You:

We are looking for a compassionate, motivated individual with strong case management skills and a deep understanding of housing systems, recovery models, and support for vulnerable populations. The ideal candidate would have the following:

2-year diploma or degree in Social Sciences, Health Sciences, Social Work, or related (in progress may be considered)
Knowledge of addictions, harm reduction, trauma-informed care, and mental health
Strong interpersonal, crisis management, and advocacy skills
Proficient in written and oral English communication
Knowledge of community development resources
Awareness of the Protection of Persons in Care Act
Compassionate and adaptable attitude
Experience with crisis management and outreach for vulnerable populations
Class 5 Non-GDL driver license, clear five year Driver’s Abstract, and three years of driving experience
Comfortable driving agency vehicles, and ability to obtain Class 4 within 60 days (Alpha House will pay for the test and medical passed)
Physically able to assist clients and navigate rough terrain in all weather
Able to provide a Vulnerable Sector Search, valid within the last six months that does not contain any results material to the position
Ability to wear steel-toed footwear
Able to complete Privacy Training & “It’s your Move” training, or equivalent Patient Lift training

About Alpha House:

Alpha House is dedicated to providing safe, caring, and respectful environments for individuals dealing with addiction and mental health challenges. Our team is passionate about making a difference in the lives of those we serve, offering comprehensive support and resources to help individuals on their journey to recovery and stability.

Benefits of working at Alpha House

Meaningful work supporting vulnerable populations
Medical Benefits after six months of continuous work
Personal Development and training opportunities

If this role sounds like something you are interested in, we urge you to apply!

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More about this job

Responsibilities

The outreach worker will engage with vulnerable populations in the Beltline area to provide crisis support, transportation, and advocacy. They are responsible for conducting encampment sweeps, performing housing assessments, and collaborating with community partners and emergency services.

Requirements

Candidates must possess a 2-year diploma or degree in a relevant field and have experience in crisis management or outreach. A valid Class 5 driver's license with a clean abstract is required, along with the ability to obtain a Class 4 license.

Skills

Case management
Crisis management
Addiction support
Mental health support
Harm reduction
Trauma-informed care
Advocacy
Communication
Independent decision-making
Driving
Housing assessments
Community development
Interpersonal skills
Empathy
Conflict resolution

Benefits

Medical benefits
Personal development opportunities
Training opportunities

Visa sponsorship

Not detected in the job text

Keywords

Outreach
Social Services
Addiction
Mental Health
Homelessness
Harm Reduction
Trauma-Informed Care
Case Management
Crisis Intervention
Advocacy
Community Development
Protection of Persons in Care Act
Housing Systems
Patient Lift Training
Class 5 Driver License
Class 4 Driver License
Vulnerable Sector Search
Non-Judgmental Support
Encampment Sweeps
Reporting
Administrative Duties
Public Safety
Alpha House

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